I am satisfied with their work. When I asked for them to follow up with another issue I was having with my car, they did so with no complaints and actually diagnosed the problem. I was able to take the information that they gave me to the dealer. The issue is now resolved. Thank you.
12/18/2020
Janet M. VERIFIED CUSTOMER
Vehicle Make : Honda
Outstanding & great service & results. Thank you ALL.
11/3/2020
Herbert H. VERIFIED CUSTOMER
Vehicle Make : Ford
Work was do in a timely manner my vehicle was returned as promised
I was very satisfied with the service and work
11/2/2020
Dionne B. VERIFIED CUSTOMER
Vehicle Make : Acura
The car is infested with ants! Please offer to have the car detailed.
10/28/2020
Irene M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
All repairs related to the accident were well done, staff were friendly and professional. HOWEVER, I requested that a non working headlight that wasn't part of the accident site be fixed, I was assured it would be looked at and that didn't happen. That was disappointing.
10/27/2020
Irene C. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Excellent customer service!
10/16/2020
Iman A. VERIFIED CUSTOMER
Vehicle Make : Buick
Very disappointed with the job,cost and quality overall not happy. I will never recommend anyone to your repair facility
10/15/2020
Keisha W. VERIFIED CUSTOMER
Vehicle Make : Mazda
That they did a great job on fixing my car and it was done before it was due to be done.
9/23/2020
Alethea W. VERIFIED CUSTOMER
Vehicle Make : Nissan
My tint was messed up on my window and my car was so disgusting after picking up my car.
9/15/2020
Dorothy A. VERIFIED CUSTOMER
Vehicle Make : Honda
My car was not fix well they use the wrong bumper for my car and it is not well aligned it was a sub standard job. I was never consulted on the type of bumper. I am your customer but no one asked for my opinion.
9/9/2020
Terri D. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service
8/28/2020
Craig G. VERIFIED CUSTOMER
Vehicle Make : GMC
You stayed on schedule and the quality of the job looks great...
8/24/2020
Danette H. VERIFIED CUSTOMER
Vehicle Make : Lexus
My repair wasn’t completely repaired.... my left bumper top keeps on popping out...new brackets were suppose to be ordered and after 2 weeks and leaving a message with no return call I’m completely unsatisfied.
8/12/2020
Kathie K. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was satisfied with the repairs that were done however i called tbis morning bcuz my front left tire was almost flat and there was a long scratch on the driver side that definitelt wasnot on the car when i broughtit in i didnt really notice they washed the car right before i took possession
3/14/2019
Lisa K. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional. My car looks amazing. I would definitely use Chesapeake again.
3/7/2019
Antoinette W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very courteous and professional. Love Liked the timely updates.
3/2/2019
Cynthia S. VERIFIED CUSTOMER
Vehicle Make : Ford
I was very satisfied with the repairs on my car, however I got conflicting information on the day that my car was ready to be picked up
3/2/2019
Brianna B. VERIFIED CUSTOMER
Vehicle Make : Acura
I had an excellent experience, especially with it being a “one stop shop” with the Geico representative on site. I loved the text message updates. Makes me feel very important as a customer. Appreciated every single person I worked with. Will definitely be back if need be.
3/2/2019
Sarah M. VERIFIED CUSTOMER
Vehicle Make : Honda
My completion date was pushed back multiple times throughout the process of my car being fixed, to the point where it was pushed back over a week and a half from the original estimated completion date. Other than that I am satisfied with the work that has been done on my car.
2/27/2019
Barbara A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Took a little longer than I anticipated but the updates kept me calm til Job was complete.
My car looks n handles like new.
Thanks
BA