They gave me wrong estimate, and advisor very rude. Sorry but the customer service is not the same.I talked with the manager and he helped me.
1/20/2016
Stephan M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Linda does a great job in customer service and is such a pleasure to work with and the paint job looked great. Caesar also was very helpful during the process and always takes care of me with all of my service issues. Thank you to everyone involved. Steve Massimillo
11/21/2015
Jackie O. VERIFIED CUSTOMER
Vehicle Make : Suzuki
Linda is the BEST, she excels at providing timely feedback and consitently answers the phone with a smile and a friendly hello.
10/15/2015
Stephan M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great paint job and Linda was great and provided excellent Customer Service. She went above and beyond. Steve Massimillo
9/10/2015
Brandon S. VERIFIED CUSTOMER
Vehicle Make : BMW
T.j did a good job keeping me informed
At all times
7/25/2015
Gary F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Every employee was professional and nice.
7/15/2015
Rhonda B. VERIFIED CUSTOMER
Vehicle Make : Nissan
I came to Friendly Chevrolet based upon a commercial I heard for reimbursement of deductible. I called to ask if this offer was still available and they told me yes. After I had body work done on the car they came back and said it had to be initially enrolled in the program. I had two claims pending and they waived **** deductible due to the miscommunication, but I was still out of a 500.00 deductible. I feel that based upon the initial information I received that I should be reimbursed my 500.00 deductible, since they said my daughter's car was eligible due to previous service received and I was not initially informed that this was part of a program. My daughter car had been at Friendly for 3 weeks, I heard a noise the evening I picked up the car and thought it was my imagination. The next day the car wouldn't start and I was informed if they tow it in and the problem was something different then I would be responsible for towing. If the car was starting when we took the car to Friendly and they had it 3-4 weeks, Friendly should be responsible. Another complaint I have is while trying to complete my survey, it went through without completing it!
6/11/2015
Lakandra R. VERIFIED CUSTOMER
Vehicle Make : Nissan
George was excellent. Thanks for everything!
4/18/2015
Deborah C. VERIFIED CUSTOMER
Vehicle Make : Saturn
Great customer service. Ozzy was exceptional with communication during process provided informative and precise updates.
3/26/2015
Jaime M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Ozzy was great! He kept in contact informing us of any changes and progress. Satisfied with the outcome! Thank you all at Friendly Chevrolet!
2/25/2015
Latonya S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Took off to pickup and was damaged in shop before pickup so back through the process etc dissappointed
2/12/2015
Mark R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Angie, collision specialist, absolutely the best! Friendly Chev could not be better represented! Very professional and courteous and just a real pleasure to work with. Awesome service! Pam Rogers
2/7/2015
Mary Z. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Always excellent service when car us brought in!
1/31/2015
Juan A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Slow service getting my car. It took more than 25 minutes for someone to give me my car when I went to pick it up. Other than that wasted time everything else was fine.
12/21/2014
Daniel P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am very pleased with the service and friendliness of the staff at Friendly Chevrolet. Everyone was very professional and gave outstanding service. I guess that is why I always buy my vehicles from Friendly.
12/11/2014
Harold E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Angie an Waldo were great really good service
12/5/2014
Edgar M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent service...customer satisfaction is their goal. ..tks..
11/30/2014
Ashley A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Tim Kelly was so helpful! Thanks for a quick and easy experience!