Friendly Collision Center

Enjoyed the updates and alerts sent to my mobile phone.

Truck looks great! Maybe better than it did before! Thanks

The repairs were completely in a timely manner. The representative was also very helpful and kept me updated.

The team at Friendly Chevrolet is very professional from the time you arrive at service, two when you pick up the vehicle after repairs. There is no passivity in the team, since everyone will take the time to make sure you are being waited on or offer you water. Angie was very quick and getting me an estimate and professional about following up to get me scheduled, and getting my truck to me early when requested. I have no desire to work with any other dealership as long as this treatment continues.

We are very pleased with the Chevrolet team for all the great job they did it to our car. Thank you!

Piss poor communication. False deadline about repair completion...twice. Inadequate reparations for that error.

Terrible customer service.

I still do not get the car, it's already the third week and I'm still waiting for my car and the guys from collision are not friendly

I am very pleased with Doug because he took care of me and met my expectations. Friendly Chevrolet stays busy but manages to get its customers, good service.

Doug and the collision staff were great!!! I am so happy with their communication and work!

Doug was absolutely awesome. Best service I’ve ever received at any Chevy dealer, hands down. I was very nervous about the whole process because this was the first time I had ever beat up my vehicle, but Doug had a ton of patience and understanding for the situation and walked me through everything with frequent updates. He has a great attitude and I am grateful he was there to help!

From start to finish, I was impeded with the service provided by Derek at Friendly Chevrolet. He kept me fully apprised of progress and assured me that I would be pleased with the outcome as I was concerned about getting a good color match. Work was completed ahead of schedule, cheaper than the original estimate and the color match was PERFECT. Thank you for an exceptional experience!

Great service!! Enjoyed the updates as work was completed. Thank you!

Everyone I dealt with at Friendly was very helpful. I did have some issues with the rental car service and had to make a couple of trips to the dealership but each time I came eyeryone was very courteous and tried to help. The repair to my truck was undetectable. I am very satisfied with the work.

Doug did a great job.

Doug in the collision department was a pleasure to work with! Friendly Chevrolet has a customer for life!

called and told car was ready, to get back in rental car and checked inside trunk and it would not secure. Had driven across town to pick it up and had to get back in rental car and come back on Tues to pick it up.

Great service!

Friendly Chevrolet did a great job on fixing my car. They also had it done a day earlier than estimated!

I continually had to call and check the status of my vehicle, Andrew never returned any of my calls. When I arrived to pick up my vehicle the ladies at the Service Desk did not acknowledge me, and I was the only one standing there for a few minutes, when another customer walked in and the female employee with the red tint in her hair, immediately asked that customer if she could help him. I informed them that I was there to pick up my vehicle and another young lady decided to help me. It doesn't end there, she looked me up and said she needed to notify Andrew and she called for him on what looked like a walkie-talkie........after approximately 15 minutes and no other communication from her, I stepped back from the Service Desk and called Andrew's extension, a female answered and said Andrew and Gus were both at lunch but that she would print my paperwork and assist me. After another 10 minutes she came to the desk and was able to get me checked out. I felt very unappreciated and that no one respected me or my time, from Andrew to the ladies at the Service Desk. I bought my vehicle at Friendly but I'm not so sure I will buy another one there if this is the kind of treatment customers receive....I am extremely disappointed.