Your techs do absolutely horse **** work! My car was in for service and was damaged in your shop (electrical repair not body work) so the collision center fixed it. I had to waste my time coming to the dealership 3 times before my car was acceptable to pick up. First time the fender / door gap was way off, second and third times the fender / hood gaps were off. I don't work in the auto industry and even I could see the work was terrible from 20 feet way. Your techs work on Chevrolet's all day at a Chevrolet dealership and they couldn't see how bad their work was???
Don't bother calling me, I don't want to talk to you. Go ask Caleb or Ivan about how bad the customer service was on the 2018 Blue Camaro that was there for the last couple of months.
3/23/2022
Chris I. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My vehicle still isn't repaired and Friendly Chevrolet refuses to pay for my rental or a rental period. This is horrible.
2/21/2022
Guillermo C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Late bad service over payement made **** all thy way will never recommen cllision ma ager a d one of workers big charged over payenment never run over a deer again what a place of disrespext
2/19/2022
Sheneque J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent! Customer experience. Awesome Team!
9/1/2021
Cynthia D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They were very timely in their repairs and reports to insurance company. I could not be happier with them.
7/23/2021
Mr . VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Actually the car was totaled by the insurance company, so the car was not repaired. The initial process was very satisfying.
2/28/2021
Joe D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job,Thank you
2/25/2021
Dario G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
estoy satisfecho con el trabajo no con el servicio de atención
9/13/2020
Candace V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Angelica M did a great job making sure my car looked great!
5/13/2020
Christeen W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Took 2 months to repair my car when the expected date to complete was only 13 days
5/6/2020
Marlon B. VERIFIED CUSTOMER
Vehicle Make : Ford
Brent Pound and his team knocked it out of the park on my repair! I had used Brent in years past and had complete confidence that he could handle the job again. I was impressed with Friendly from day one when I dropped my truck off and I’m still impressed when I look at my truck now, a couple weeks past. Great job!
5/3/2020
Meghann M. VERIFIED CUSTOMER
Vehicle Make : Jeep
My car looks great!
4/23/2020
ERENDIRA M. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Angy was very nice But the parts of my car are not the ones it should be, im not happy with the work, and im waiting for them to solve this problem. I would need a better service in order for me to recomened yall. It cost a lot of money,and the repairs are very bad.
12/20/2019
DOYLE C. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Jeremy was exceptional and kept me informed of the status throughout the entire process. We are waiting on a small part repair; but, everything else was flawless.
11/22/2019
MCKENZI J. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
Was so happy with the experience I had with Doug! He got me in and out with no issues and helped to make sure I was always updated with the status of my vehicle. When I went to pick it up I was in a huge hurry and he went above and beyond to ensure that I was in and out as soon as possible and even had gas in my car ready to go! Great experience.
11/15/2019
Hugo M. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
They took care of me and I was so happy about the work
11/6/2019
LAKEISHA R. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Great work and done in a nice timely manner Doug is awesome
10/26/2019
OMAR M. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Nice,do good job
Nice and friendly did good work.
10/24/2019
LAURENCE M. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
When I got to the garage to pick up the véhicule, the car had not even been washed
Few minutes after I started driving the car I had warning that there was air missing in my tires - such was not the case when I dropped the car nearly 3 weeks ago. Whoever drove my car must have seen the warning, why did they not add air ?
In short no true customer service, which is not I would expect.