I appreciated your team being compassionate and caring during this trying time. You made a stressful situation unstressful. Your team is diligent, and professional, and I appreciated that.
1/17/2017
David W. VERIFIED CUSTOMER
Vehicle Make : Toyota
On time and estimate. They even gave the inside a clean. Nice touch!
1/14/2017
Caleb D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I was recommended to fireplace auto through a friend and after initial contact pleased that I made the decision to have my car repaired with them.
Subsequent to my decision I was bolstered by numerous Friends, colleagues and acquaintances validating my decision in relaying of their positive experiences.
Thank you FAC for taking care of my GTI.
1/14/2017
Luis A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you I'm very happy with you very good job
1/7/2017
Trevor F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Quality work, very professional, punctual. Will of coarse use again.
1/7/2017
William C. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent experience!
1/4/2017
Marc B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My vehicle was considered a total loss and no repairs were done so I really can't comment on the subject much but I do know that the staff at Fireplace collision did their very best. If I have any other auto body repair issues I will definitely go back.
Marc B
12/29/2016
Mary B. VERIFIED CUSTOMER
Vehicle Make : Mazda
My car was repaired in record time. Completion date was 12/23/2016 and I picked it up 12/21/2016. Not only was the repair completed but the car was clean inside and out. Looked better than it had in months. The staff was always curtious and helpful.
12/22/2016
Calixte S. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks
12/10/2016
Campisi.joanne Stoecker,joseph. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Car repair looks good however engine light went on 15 minutes after leaving your shop. Either I have a coolant leak or mechanic neglected to refill coolant level. I have not determined which it is yet. I would think the car would have been test driven before release? Interior seats has grease marks all over leather.It would have taken 30 seconds to clean before returning car. I kept getting messages with delivery dates that were incorrect then changed to a later date, that was frustrating. People I delt with were very nice, so mixed result in light coolant issue which is still undetermined.
12/9/2016
Judy T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank you for your professionalism and efficiency.
I appreciated being informed about the progress
of the service.
Happy Holidays!
12/9/2016
Nick T. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Ver very happy I chose fore palce auto fantastic job and done ver very quickly considering the amount of work. Car looks and drives better than ever!! Will defiantly be recommending to anyone who needs work done
12/1/2016
Mike M. VERIFIED CUSTOMER
Vehicle Make : GMC
Dave and the group continue great work, the customer service is pleasant and accommodating. The only downside is being there too often. Merry Christmas, Mike
11/29/2016
Laura A. VERIFIED CUSTOMER
Vehicle Make : Toyota
You are the best! My car looks great and you made
a very stressful situation easy and pleasant. Lilly is simply wonderful- professional, efficient, knowledgeable and so very considerate and caring. Thanks also to Dave and Joe and everyone who helped me.
Laura A
11/27/2016
Pete B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The service, excellent work and professionalism displayed in handling all aspects of fixing our car made it a pleasure working with you. Thanks, Pete
11/18/2016
Ayse K. VERIFIED CUSTOMER
Vehicle Make : BMW
They were/are courteous, professional, efficient and provided welcome updates as to status and timing. It's always a pleasure to deal with them.
11/15/2016
Joel K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent job done on our car...whole staff was very professional and work was done at a reasonable cost...would highly recommend
11/12/2016
Ruth A. VERIFIED CUSTOMER
Vehicle Make : Jeep
Good communication. Attentive.
10/22/2016
Jonathan B. VERIFIED CUSTOMER
Vehicle Make : Lexus
As I reported in the larger survey, nobody wants to have to
take their car to a collision shop but if you have to, this is the
place! You are thorough, prompt and make communication a big
part of the experience. I knew what was going on every step of the way! You