I am very pleased with the ease and promptness of service. My case looks fabulous after the repairs. Car was cleaned beautifully and Inrecommend SMI highly.
8/3/2018
William S. VERIFIED CUSTOMER
Vehicle Make : Honda
The text notifications were a great idea but were only used once (without prompting). Additionally I had to call at 4 on the expected completion date to find out that my car wouldn’t be ready till Monday.
7/31/2018
Elizabeth O. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Bobby Bates and his staff were fabulous.. The customer service was phenomenal!! The consistent status feedback on my car was also top notch! I did not have to continue to call because they were keeping me posted. The service was invaluable!!
7/30/2018
Anne P. VERIFIED CUSTOMER
Vehicle Make : Volvo
You guys were awesome. Thanks for making a difficult situation seamless.
7/30/2018
David C. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looks brand new!
7/28/2018
Ali G. VERIFIED CUSTOMER
Vehicle Make : Acura
Thanks all. Very professional and timely.
7/27/2018
Patty H. VERIFIED CUSTOMER
Vehicle Make : Honda
5 stars on everything! Thank you!
7/21/2018
Larry T. VERIFIED CUSTOMER
Vehicle Make : BMW
Total, total satisfaction! I should hire a band .... Smi is THE BEST
7/18/2018
Betty S. VERIFIED CUSTOMER
Vehicle Make : Kia
Wonderful service staff went above what was necessary to help me and was always friendly as well as helpful. I would highly recommend your facility to everyone.
7/14/2018
Hariet W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent service in all respects.
7/6/2018
Marc M. VERIFIED CUSTOMER
Vehicle Make : Volvo
Bob and the team were fabulous. I will always recommend them to my friends. Thank you so much.
Marc Murphy
7/3/2018
Michael R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
So far so good well done
6/29/2018
Christopher S. VERIFIED CUSTOMER
Vehicle Make : BMW
Staff & Mechanics knowledgeable, courteous, proactive, & professional. Good experience!
CM Smrt, COL, USA, (Ret.)
6/28/2018
Lawrence G. VERIFIED CUSTOMER
Vehicle Make : Honda
You have handled my repair issues for sometime. You’re not the cheapest show in town, but cheapest is not always best. Excellent work and well worth the price. I know I can count on total satisfaction from SMI.
Thank you,
Lawrence G
6/25/2018
William L. VERIFIED CUSTOMER
Vehicle Make : Ford
In spite of the accident, SMI was wonderful to deal with. The front desk people, Randi and?? were so professional they made this whole process much easier. I would recommend SMI to anyone needing car repair. I couldn’t be more pleased with how my car looks now. Thanks to everybody!!
6/20/2018
Sandra S. VERIFIED CUSTOMER
Vehicle Make : BMW
Bobby Bates was great!
6/8/2018
Benjamin B. VERIFIED CUSTOMER
Vehicle Make : Subaru
The quality of the customer service I experienced throughout the process instilled complete confidence in the quality of the repair work being done on my vehicle. I was updated frequently and never worried about the progress of the work. The work was completed ahead of schedule, just as I was told would be likely. I couldn't have asked for a better experience, and while I hope to never need another vehicle repair, I know who I'll be calling if I do. Thank you!
6/2/2018
Mary B. VERIFIED CUSTOMER
Vehicle Make : Toyota
This is the 3rd time they have repaired this vehicle. It looks great!! They did a phenomenal job on the paint. This is a 21 yo vehicle so wasn't sure what that would look like. I'm very satisfied and will come back to them if/when I need their services. A+
5/26/2018
Catherine C. VERIFIED CUSTOMER
Vehicle Make : Honda
Car ready early
5/23/2018
Bob O. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent experience from start to finish. Very customer focused, friendly and professional. Overall quality of the work performed was top-notch. Color matching for paint work was superb. Turnaround time for the job was prompt. Everyone I spoke with at the company was engaged and clearly motivated to provide a pleasant and completely satisfying customer experience. Job progress updates were informative and helpful. SMI Collision is highly recommended.