Appreciate the ongoing updates on my report. The repair to my vehicle looks as if nothing happened. Did not expect that the exterior of the vehicle would be cleaned and shined on the outside, and the my interior detailed. I got my car back looking better than ever.
2/21/2019
Ronald S. VERIFIED CUSTOMER
Vehicle Make : Lexus
I found a spot that needs paint and I wish to talk to you about it. I left a message for Bobbie. Please call me so we can work this out. Thanks. I otherwise am quite satisfied. My number is 936-7966.
2/20/2019
Chad C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Overall the repair looks good. However the quarter panel is slightly raised above the hood. While I don’t like it, it’s not enough for me to justify putting it back in the shop.
2/16/2019
Harold C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you so much for the wonderful and timely job you did fixing my Corolla. It looks and drives great. Not only did you fix the area damaged, but you returned it clean, buffed and it looks absolutely amazing! Thank you so much!
Carol Campbell
2/14/2019
Laura B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everything thing was amazing and smooth process thanks to the SMI team! Couldn’t ask for a better experience. Definitely top notch service!!
2/14/2019
Carol B. VERIFIED CUSTOMER
Vehicle Make : Ford
Car looks and drives like new! Staff is polite and professional; kept me informed every step of the way.
Highly recommend!
2/1/2019
Blaine R. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
I was warmly greeted with a smile and welcome by the Ladies at the front desk every time I walked in the door.
Bobby was very detailed in his explanations and follow up, and I appreciate him ensuring my repair was done appropriately with the State Farm and SMI team.
1/31/2019
Ashley J. VERIFIED CUSTOMER
Vehicle Make : Honda
I got daily updates on the status of my repair, the whole staff was very easy to talk to and helpful, and my repair was complete ahead of schedule. Great experience!
1/31/2019
Joel N. VERIFIED CUSTOMER
Vehicle Make : Mazda
There are still parts in the interior of the car that are not fixed. I had to point this out, and was not seen by SMI or the adjuster. Even when you had the car for nearly a month!
1/26/2019
Hubert G. VERIFIED CUSTOMER
Vehicle Make : Honda
Bobby and everyone else did a great job. The repairs were done timely and quicker than anyone else had promised.
1/23/2019
Cristian M. VERIFIED CUSTOMER
Vehicle Make : Kia
Troy was so very helpful and the repair was a breeze, thank you!
1/18/2019
Janice W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great all around..
1/18/2019
David R. VERIFIED CUSTOMER
Vehicle Make : Toyota
my car was done sooner than expected and everything looked great.
1/11/2019
Harold C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Quality is great, and I appreciate you detailing my car, but felt it took too long to complete.
1/9/2019
David W. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional job. Fit and finish are excellent. Great feedback for project status. Completed on time. Excellent experience. Our Honda is like new again. I will recommend SMI to others.
1/4/2019
Jackie N. VERIFIED CUSTOMER
Vehicle Make : Ford
Great...thank you
12/30/2018
Martyna S. VERIFIED CUSTOMER
Vehicle Make : Kia
Loved getting a fresh car. They cleaned the outside and the inside of my car
12/29/2018
Gene D. VERIFIED CUSTOMER
Vehicle Make : Acura
Very professional and customer oriented. Thank you.
12/26/2018
James W. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Good communication when the bumper molding was delayed
12/23/2018
Erle A. VERIFIED CUSTOMER
Vehicle Make : Acura
We always use SMI - NEVER been disappointed in service!