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Real Reviews from VERIFIED CUSTOMERS
Richard P. VERIFIED CUSTOMER
Vehicle Make : Honda
I am thrilled with my experience!! Thank you
12/15/2018
Mary K. VERIFIED CUSTOMER
Vehicle Make : Mazda
Ready when promised. Looks awesome! Thanks for cleaning my entire car. Very friendly staff!
12/13/2018
Russ R. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Troy is extremely skilled.
12/12/2018
Carol C. VERIFIED CUSTOMER
Vehicle Make : Honda
I asked for an estimate to fix the door ding on the passenger side - the woman at the desk wrote it down but nothing happened.
12/11/2018
Michael C. VERIFIED CUSTOMER
Vehicle Make : Dodge
The truck is beautiful and not only on the outside but your team cleaned the inside as well. Above my expectations especially with traveling 2300 miles with dogs! I thank you and I’m so glad that I chose SMI to repair my truck. Thank You. Edith Clark
12/8/2018
Chad G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great communication! Friendly environment
12/8/2018
Susan B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Gave a good estimate of work to be done and did the job in a timely way per estimate and everyone was friendly and I appreciated the text messages with updates.
12/7/2018
Vanessa C. VERIFIED CUSTOMER
Vehicle Make : Honda
The staff is very friendly and good at keeping me informed of the repair process. They did a great job on my car.
12/5/2018
Steven M. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything went as planned. The repair was completed in the time frame I was given . Troy was great to work with . I had to reschedule the repair and Troy worked with me , no questions asked . We are very satisfied! Thank you SMI !!!
12/4/2018
Robert D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your friendliness and professionalism were fantastic. Thanks for the great work done on my repairs. I had used you before as you did great then; and because of that, I chose you again. I was not disappointed with the care I received. I will use you in future, if circumstances come up again (I hope not (LOL), but you never know.) Thanks again.
12/3/2018
Gary L. VERIFIED CUSTOMER
Vehicle Make : Scion
My experience at St. Matthews Imports reminds me of what customer service used to be like & is a rarity today. The communication was bar none. I couldn’t have been more satisfied.
12/1/2018
Dennis L. VERIFIED CUSTOMER
Vehicle Make : Subaru
I love the fact that you took care of Towing the car paying the bills but most of all that you kept me informed on the progress with text messages I've lived in Louisville 4 50 years now and dealt with you all as much as I could. You've got a good reputation and you deserve it
11/29/2018
Stephen S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service and finished 4 days early!
11/24/2018
Sally H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I was pleased with the results of the bodywork. I was disappointed that the repairs weren't completed in two days as I was told. As a result, I had to extend the car rental by 3 days which cost me more money.
11/13/2018
Robert S. VERIFIED CUSTOMER
Vehicle Make : BMW
Great job the repair looks like new. Troy did an excellent job taking care of my requests. Thanks.
11/13/2018
Jacqueline G. VERIFIED CUSTOMER
Vehicle Make : Honda
A little glitch with the camera in my passenger side mirror. When I turn on my right turn signal, the message “”Aiming is incomplete” appears on my console instead of the camera view. I will call Monday. Other than that little glitch , everything was GREAT! Correspondence was super, cannot tell the side of my car was hit by a falling limb, the car looks fantastic inside and out! I will recommend SMI to anyone! Very pleasant waiting room and everyone was very personable and helpful.
11/11/2018
Theresa B. VERIFIED CUSTOMER
Vehicle Make : Nissan
SMI - you guys have been my go to for 20+ years - you're reliable, quality, kind and patient in a moment of what feels like car-crisis! thank you so much for your quick work! this time it was for my husband's car - and so far, it looks great! happy november to you - theresa carpenter beames
11/3/2018
John L. VERIFIED CUSTOMER
Vehicle Make : Honda
Great business! Very pleasant staff
11/3/2018
Jackie D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Troy is always helpful
11/2/2018
Larry W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Troy Peterson is a yewel!! Your ere fortunate to have him!
10/26/2018