Everyone was super friendly, helpful, knowledgeable, and kept me updated on my car repairs from start to finish. They seemed genuinely happy to have my business and repair my vehicle. Wonderful customer service! I will definitely use SMI for any future car repair needs! Thank you! Lyn G
1/21/2017
Susan H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Hope I never need your services again, but I will
return to your company if need be.
1/21/2017
Diana W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I liked having the updates on the progress, it let me know when I could expect my car back. Thank you SMI for a great job.
1/21/2017
Patricia C. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was very happy with the speedy repair of my vehicle as well as the quality of the work and how efficiently the staff kept me informed of the progress of the work. Great job!
1/13/2017
Saul P. VERIFIED CUSTOMER
Vehicle Make : BMW
Great people, great service.
1/12/2017
Rochelle T. VERIFIED CUSTOMER
Vehicle Make : Nissan
First time i came to this place and Lora was very friendly and I'm glad i took my car here to get it fix and I'm very satisfied. Thank You
1/6/2017
Jennifer T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service was completed right on schedule and final cost lower than estimate, which made my day and was a great way to start the new year! My vehicle looks great! Thank you!
1/3/2017
Keith W. VERIFIED CUSTOMER
Vehicle Make : Lincoln
My experience with Saint Matthews imports was phenomenal. The staff exceeded all my expectations and the work that was done on my Lincoln was impeccable. I would highly recommend Saint Matthews imports to anyone else who has been in an accident or is looking to get repairs on their vehicle. Absolutely great customer service and the workers were terrific. Thank you!!!!
12/28/2016
Stephen O. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was courteous and thorough from beginning to completion. I am thrilled with the quality of work!
12/23/2016
Carol F. VERIFIED CUSTOMER
Vehicle Make : Kia
Work was done quickly and found everyone to be very helpful and nice.I would definitely recommend your place to everyone. Thank you.
12/23/2016
Haley A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Amazing service. Very happy.
12/20/2016
Dianne G. VERIFIED CUSTOMER
Vehicle Make : Acura
When my car was damaged due to my previous experiences with SMI, I didn't give it a second thought about where I wanted to take my car to have the rear bumper fixed. Everyone I have had contact with at SMI has been polite, professional and knowledgeable. There were no "price surprises" when I picked up the car, I was constantly kept informed of the progress and the car now looks new again!
12/17/2016
Rich L. VERIFIED CUSTOMER
Vehicle Make : Mazda
Troy Peterson is THE BEST!! He carefully explains the repairs in layman's terms and makes great suggestions that save me money. I really like doing business with SMI
12/17/2016
Tao G. VERIFIED CUSTOMER
Vehicle Make : Toyota
We really enjoyed working with the whole team! And our car looks great!! Thank you! We will definitely recommend smi collision to our friends and family!
12/17/2016
Judy B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Work was great. Timely updates on progress. Finished when promised
12/17/2016
James W. VERIFIED CUSTOMER
Vehicle Make : Buick
Exquisite repair and paint job in a timely manner!
12/14/2016
Timothy E. VERIFIED CUSTOMER
Vehicle Make : Jeep
Y'all made the entire process painless. We appreciate your timeliness and excellent communication.
12/13/2016
Michael C. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellence service from all the staff and excellent job on my van and was completed one day ahead of date given. This why I take all my automotive needs and issues to St. Matthews Imports. They do great work.
12/10/2016
Christopher K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Overall I'm satisfied. The windshield washer does not work. Bringing it back to have it looked at.
12/9/2016
Jack S. VERIFIED CUSTOMER
Vehicle Make : Volvo
Everyone was kind, courteous and quick to help.
2 suggestions
****. Ask customer before using a scented product inside the car when cleaning. (A lot of health issues in this day and age).
2. While the text system is a great idea, it was not accurate for the messages.
Ex: car is ready for pick up today 5:15 (early by a week). Car not ready nor text of any sort saying delay.
Car finally ready text saying ready. Still not really.
Got one saying confirmation you picked up car today. Actually, it was the day before.
I was jumping through hoops to alter schedule last minute, get a ride, and car was not ready.
Very stressful if you have a rental.
Thank you!