You have a very efficient process. It was easy for me to keep up with the progress of the repair even though I was in Florida. Your staff answered all my questions. Glenn was very knowledgeable about the completed repair. Thanks D Abrahamson
4/27/2017
David W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Car looks great we might have you take a look at the back deck door the lock feels funny but it might just be tight
4/12/2017
Sonya S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great job, good customer service. Thanks
2/4/2017
Cheryl T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service and work
11/3/2016
Kenneth M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Except for the one part that was ordered incorrectly, they were great.My car looks brand new. Thanks.
9/24/2016
**** G. VERIFIED CUSTOMER
Vehicle Make : Toyota
The txt updates were useless. Got a txt on Weds - 50% done after 10 days. Next day, we're done come get your truck. Workmanship looks great. But details are unclear - alignment? Tire balance? Can't tell. Happy overall.
8/26/2016
John B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Super service & workmanship and timeliness.
8/24/2016
Constance Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
Glad that they went thee extra mile to satisfy me. Go gold team
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8/23/2016
James L. VERIFIED CUSTOMER
Vehicle Make : Nissan
We did have one issue with the radio. Not sure if You disconnected the battery or if someone hit some buttons on the radio. All is OK now though.
8/12/2016
Glen K. VERIFIED CUSTOMER
Vehicle Make : Mazda
Always friendly and very competent.
8/11/2016
Austin M. VERIFIED CUSTOMER
Vehicle Make : Ford
I picked up my car upon completion of the repairs, and I noticed after the employees had already went back inside that there was slight damage as a result of my accident which was not repaired by the "gold team".
I respectfully notified an employee that I did not think the damage was completely repaired, and they set up an appointment for me to drop it back off and get the rest of it fixed.
I am not the type of person who is only satisfied if he gets what he wants. I am satisfied because of the quality service I received and the fact that I was given no hassle when I made a formal complaint about my result. Thank you for being the kind of company that people like me will remember for your ethics and priorities.
8/3/2016
Kathy K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My angel that I had on my dashboard was broke when I picked my car up today.don't understand how that hapoen. That angel has been on my dashboard every since I've had my car and then to pick my car up today and it is broke. Noone mentioned it to me and it wasn't until I rode off the lot when I noticed it wasn't moving and then I saw it was broken.
7/29/2016
Kareem J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Im very satisfied with your service. Excellent job!
7/21/2016
Richard B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great overall experience????
6/22/2016
Dorthy G. VERIFIED CUSTOMER
Vehicle Make : Honda
Appreciate that the car was repaired in a timely manner - cannot tell repairs were
made. Also, the car was clean inside and out. High praise for your
employees.
6/8/2016
Robert L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Always 100% happy with your work!
5/20/2016
**** L. VERIFIED CUSTOMER
Vehicle Make : Toyota
You do it right the first time.
5/12/2016
Robert W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jennifer was timely, accurate, concise, thorough, polite, and provided efficient guidance. The estimator was friendly, polite and informative. Thank you very much - Bob Walsh
4/21/2016
Warren J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I will always bring my business to Coxtons! I am a former employee of Enterprise Rent A Car, and I have dealt intimately with numerous auto body shops. Coxtons Gold Team is the best in Hampton Roads!
3/17/2016
Keith D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very professional, courteous and knowledgeable. Also very friendly