My rep Rebecca was great. Kept me informed at every step. Slight problem with cashier at payment time, but we worked it out.
7/7/2023
Lloyd G. VERIFIED CUSTOMER
Vehicle Make : Ford
No one got back to me to let me know that my entire back hatch was not going to be repaired.
6/26/2023
Sang A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Told to pickup the car without properly cleaning.
Also it seems the car wasn’t properly taped or prepared for paint the inside was mess.
6/25/2023
Deborah T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very friendly kept in touch and explained every detail.
6/2/2023
Anne G. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looks brand new. Thank you Troy and everyone that worked on it.
5/28/2023
Lottie S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Job well done and mostly importantly on time... The repairer came out and spoke to me about what not to do to mess up the job.....
5/20/2023
James M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
None
5/15/2023
Charlie B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Your team was terrific and Mike was great. Thank you
5/8/2023
George Z. VERIFIED CUSTOMER
Vehicle Make : Lexus
Having an onsite rental car agency is a big plus!
4/17/2023
Jose Mauricio. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good
3/13/2023
Beth B. VERIFIED CUSTOMER
Vehicle Make : Honda
Not sure if it is related to the repairs from the accident, but the hvac is making some noises that are new.
2/16/2023
Loan N. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service!
2/11/2023
Tim S. VERIFIED CUSTOMER
Vehicle Make : Lexus
After picking up vehicle from collision repair, I immediately encountered problems that did not seem related to accident regarding hood latch, sway bar links and fog lights.
Copied from email sent to rep:
Good morning Troy,
As far as the idea that the hood latch, fog light, and sway bar links were wear and tear issues that developed separately from the accident and repair, I’d like to bring up the 10 Oct 2022 service report for my vehicle. They did an inspection and covered several items, but none of the items marked “failed” or “caution” included remarks on the hood latch, fog light, or sway bar links.
Because of this, it seems to me that the issues in my recent service visit totaling $1600 must either be a result of a) the accident or b) issues that came about during the collision repair itself.
Respectfully,
Tim S
2/11/2023
Michael C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent customer service . Thanks Marvin
2/9/2023
Melonie G. VERIFIED CUSTOMER
Vehicle Make : Lexus
The team here is always pleasant and knowledgeable! The process from start to finish is always seamless, and most importantly, I am always confident in the final result upon completion. Every person involved from the front desk, estimators, On site rental car, and the laborers deserve kudos!! Much appreciated!
1/25/2023
Cynthia-binette-a S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Fantastic job! We couldn't be happier with the outcome and the service we received!
1/24/2023
Phyllistine J. VERIFIED CUSTOMER
Vehicle Make : Lexus
I found part that was not put back in place and found a crack in my windshield that was not there before I bought it in
1/23/2023
Betty S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I am extremely happy with the service/repairs I received from your company. I have always been a Chrysler customer and very happy with service and the personal I have dealt with over the years. Thanks, Betty J Simmons
12/27/2022
Anthony F. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Good
12/25/2022
Andres R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
There is a problem with my vehicle that was not there prior to my wife having an accident. We are being told it is not related to the accident.