Was impressed once again with the quality and result of the repair work done by ABRA in Kent. Having a minor damage repaired previously in this shop and the outstanding quality of that repair, was very happy to learn ABRA Kent was still a USAA contractor. The recent repair was every bit as comprehensive and top quality as previously provided. If any other body repair on any of our vehicles, we will hope that ABRA is available to make the repairs. ABRA is top of the line!
11/8/2017
Marianne E. VERIFIED CUSTOMER
Vehicle Make : Subaru
Getting updates on the car was helpful.
10/30/2017
Jeffrey M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great job. Super helpful
10/24/2017
Ariana W. VERIFIED CUSTOMER
Vehicle Make : Scion
having the constant updates were exceptionally pleasing, also how quickly they finished
10/11/2017
Geraldine C. VERIFIED CUSTOMER
Vehicle Make : Honda
My only complaint is that on a couple occasions someone said they would call me & that didn't happen. I had to call them after I didn't hear from them. They did correspond regularly by e-mail tho.
10/10/2017
Heather H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I really appreciated the communication and updates. Everyone I spoke with was great.
10/6/2017
Randy P. VERIFIED CUSTOMER
Vehicle Make : Lexus
All repairs identified were not done, went to pick up vehicle, was told vehicle ready,upon arriving, discovered large scratch from accident had not been addressed, had to leave vehicle and now have to make another trip once it is ready a second time.
9/30/2017
Debby S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was very impressed with your service you did a great job and it was completed on time and the price did not change I was also pleased with how my car was cleaned too, I didn't expect that!! I will definitely refer your business
9/30/2017
John L. VERIFIED CUSTOMER
Vehicle Make : Ford
Very courteous and prompt with estimate and inquiries.
9/26/2017
Rui Hua. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nice customer service. Outstanding paint job on my Toyota Carmy 2012 front bumper and the dent of passenger. Matching color perfectly. Can't even tell it have been in accident,like new. No question at all. Highly recommended them.
9/18/2017
Aaron M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
These guys rock! They not only fixed the damage on the door and fender but got all of the bugs off the front of the truck from coming cross country.
9/8/2017
Michael M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great service. Very caring and motivated. I appreciate how they really wanted to make sure my car was done right. I would recommend these guys to anyone in need of auto body service. Thank you Abra!????????????????????
9/6/2017
Jean Venel. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Abra team did a good job, my benz looks a new car
8/25/2017
Lawernce E. VERIFIED CUSTOMER
Vehicle Make : BMW
Great service, friendly staff, and my repair was done professionally and at a very reasonable price I thought. Even my car got washed, and it was very dirty to be quite honest. I wasn't expecting that. Anyway, if I ever have a need to again get some body work done, I'd go back to ABRA without a doubt.
8/17/2017
Kevin K. VERIFIED CUSTOMER
Vehicle Make : Subaru
Missing a part on the door and driver door couldn't close all the way needs little work
8/7/2017
Nancy W. VERIFIED CUSTOMER
Vehicle Make : Subaru
the staff is awesome. very professional. wade the extra effort to get my car back to me quickly. delivered it to my home and returned the rental for me. never had such amazing service. AND THE JOB WAS DONE PERFECTLY!! car was super spiffy clean too. I would recommend these guys highly.
7/29/2017
Kelly W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service!!
7/28/2017
Andrew B. VERIFIED CUSTOMER
Vehicle Make : Volvo
Repair took a long time. While I believe that this was mainly due to Volvo parts being available, it was frustrating. Additionally, the text based communications were often confusing. This wasn't Brandy's fault, it seemed that automated updates were coming out that weren't completely accurate.
7/27/2017
Brian U. VERIFIED CUSTOMER
Vehicle Make : BMW
I had multiple questions and concerns during the repair process and they were all addressed promptly and patiently.
7/26/2017
Lisa S. VERIFIED CUSTOMER
Vehicle Make : Lexus
I liked how I got a messsge alert saying that how long and when your car will be ready.
As a customer would also like a phone call to because there are a lot of people
That do not have emails.
Thank you for fixing my car very satisfied