The level of professionalism, customer service, helpfulness, and superior car repair process was informative, detailed, thorough, and considerate from all the interfaces I had with all persons I interacted at at Craft Collision Center regarding my car accident that occurred on January 26th 2018. Very happy and satisfied at the level of concern, car, professionalism, and kindness experienced at this car shop at every level.
Thank you kindly,
Hanh N
2/12/2018
Bob C. VERIFIED CUSTOMER
Vehicle Make : Honda
Like the way you kept me informed of the progress
2/8/2018
Sarah M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great work and fast!
2/8/2018
Fonda H. VERIFIED CUSTOMER
Vehicle Make : Honda
Yes they were amazing!
2/4/2018
**** C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Took way too long for my car to get fixed and they kept pushing back the date. No one answered phone calls either. However, my car was repaired well.
1/31/2018
Tiffany T. VERIFIED CUSTOMER
Vehicle Make : Toyota
WE appreciate your communication with us as it was professional. Thank you for your great work.
1/15/2018
William J. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Good job. I appreciated all of the status updates. CC very easy to work with ,
1/14/2018
Linda S. VERIFIED CUSTOMER
Vehicle Make : Honda
I cleaned up some glass left in the holder and wiped off the replaced door. Everything thing else was real good.
1/9/2018
Randy E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks
1/5/2018
Mark A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job!!
Thank for the excellent customer service!
1/2/2018
Matthew S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I honestly don’t think my car has ever been so clean on the outside! Fantastic job on the repairs, but even the care taken to wash it so well. We also very much appreciated being offered the flexibility to pick up our car after hours.
1/2/2018
Gary M. VERIFIED CUSTOMER
Vehicle Make : Subaru
The car was finished earlier than promised and I’m very satisfied with the repairs. Frank Pritchett was a pleasure to work with.
12/18/2017
James K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Car looks like new! Liked the updates by text. Just wish you offered a shuttle service for those of us without rental coverage.
12/16/2017
Jocelyn V. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
The car is back to looking adorable! I really appreciated the amount of communication that took place throughout the process, and Frank was always good about returning my calls when I had questions. Thanks for all the hard work!
12/6/2017
Dion A. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone on staff treated well and I was very pleased with the results
12/3/2017
Gery M. VERIFIED CUSTOMER
Vehicle Make : Honda
There was alot of damage to my vehicle. Craft collision did an excellent job, I received email updates as they were working on my vehicle. Excellent customer service.
12/3/2017
**** C. VERIFIED CUSTOMER
Vehicle Make : Honda
If wifey is happy, then I is happy!
11/30/2017
Daniel F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you and keep doing what yall are doing im very pleased with the whole experience...best shop in lynchburg as far as im concerned
11/12/2017
Kevin P. VERIFIED CUSTOMER
Vehicle Make : Honda
Frank And the entire staff were great and I am extremely pleased with the repair of my vehicle! Thank you!