The work done was excellent as was the service by the staff. I was kept informed as to the daily stage of work. They worked toward getting my Yukon back to me in a timely fashion. Daniel Johns couldn’t have been more helpful or though-row in the process. Good man. Thanks James B
8/8/2018
Constance M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Awesome job!!! And a special thank you to Mr. Daniel Johns!!
7/28/2018
Jena W. VERIFIED CUSTOMER
Vehicle Make : GMC
I was extremely satisfied with the customer service and professionalism shown while working with Jordan. He kept me up to date on the process of my repairs and I got my car back a day before expected! Very pleased with the repairs and will definitely recommend Craft to friends and family in the future!
7/23/2018
Lam Tung. VERIFIED CUSTOMER
Vehicle Make : Honda
I feel satisfied your service & repair experience. I would like to say thank you so much.
God Bless.
6/26/2018
Susan F. VERIFIED CUSTOMER
Vehicle Make : Ford
The repairs were done well, and your team kept me informed every step of the wat.
Excellent customer service, and the truck looks like it was never in an accident.
6/26/2018
Dodd H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I am always extremely happy with Craft Collision- great quality work- thank you- Dodd H
6/22/2018
Daniel F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nobody went over the repairs that were done even though when I first went in they very clearly said someone would be out shortly and would go over everything. After 15 minutes of waiting the car was finally brought around and they just handed the keys over. The rear door does not open from the outside even when the doors unlocked. The car has several paint chips that were not there before. Since it was close to closing time they said to just bring it back at Monday.
6/8/2018
Sandra S. VERIFIED CUSTOMER
Vehicle Make : Honda
I have a 2000 Ford Taurus that was in mint condition prior to the tornado that touched down in Lynchburg on April 15th. I had damage done to the passenger side of my car. Once Craft Collision repaired the damage, it is once again in mint condition. They did an awesome job on my car and I cannot thank them enough. I would highly recommend Jordan and the team at Craft Collision for any of your car body shop needs. They are professional, knowledgeable, skilled and efficient. Thanks again, Jordan and team! Carolyn
6/3/2018
Tara Jennifer. VERIFIED CUSTOMER
Vehicle Make : Dodge
My car was fixed quickly and the communication was great. I was kept up to date on the progress through the whole thing. Very satisfied.
5/31/2018
Michael B. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job! Jordan was great to deal with. Very professional. Fine young man. Really enjoyed talking with him.
5/26/2018
Monika M. VERIFIED CUSTOMER
Vehicle Make : Honda
The team fixed my car perfect! Many thanks!!!
5/25/2018
Stephen S. VERIFIED CUSTOMER
Vehicle Make : Kia
My expierence with Craft was wonderful! Travis was awesome and very helpful to my wife and I in the process of getting our car repair. This is by far the best service I have ever had with a car repair shop. Travis consistently communicated to make sure our needs were met with the car. He explained things very well to us and was very kind.
Thank you.
- Stephen S
5/17/2018
Danny C. VERIFIED CUSTOMER
Vehicle Make : Honda
I was kept "in the loop" through the entire process. The vehicle was ready when predicted back at the start. Travis Dodgion made sure we were completely satisfied , and told us if we had any issues to call and these would be taken care of also. Vehicle looked great!
5/17/2018
Jennifer H. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for making the repair process seamless...from drop off to pick up, we were pleased with the process and the outcome. Thank you!
5/14/2018
Peter B. VERIFIED CUSTOMER
Vehicle Make : Lexus
While the repair was delayed several days, it was through no fault of Craft. Repairs were excellent and service was very professional and courteous.
5/9/2018
Lewis M. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you Frank for all your help!
5/8/2018
Robert B. VERIFIED CUSTOMER
Vehicle Make : BMW
First rate customer service inclusing text updated with status, professional handling in stting up repair, and quality repair job. I will definetly recommend your organization to anyone needing auto body repairs.
Bob
5/8/2018
James C. VERIFIED CUSTOMER
Vehicle Make : GMC
Kept me updated on status of repair. Vehicle looks Great!
4/28/2018
Ronald M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Awesome service kept me completely informed workmanship perfect
4/25/2018
Susan R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I couldn’t have been more pleased. The car looks great and the staff couldn’t have been nicer. I especially loved the daily updates. I will refer Craft Collision to my friends!