Promptness. Courtesy. Professional staff. Workmanship superior- looks like new.
2/22/2019
Eugene P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Looks very good. Thank you
2/16/2019
Ronald T. VERIFIED CUSTOMER
Vehicle Make : Honda
This was a total professional experience. Just like the Billy Craft dealership , the experience was first class and the people were extremely cordial. I couldn’t ask for a better experience. Thank you to all those people who helped us. Plus the car was fixed perfectly and cleaned up very nicely.
2/16/2019
Genesis G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Craft did an awesome job on repairing my car. You guys are amazing. Cant even tell my Hyundai was rear ended. Also Chris kept me up to date on the status of my car throughout the whole process.
2/13/2019
Christy M. VERIFIED CUSTOMER
Vehicle Make : Kia
The Tech did an excellent job. If I need you all again I'll certainly give you a call.
Thanks again
2/13/2019
Honda Fit. VERIFIED CUSTOMER
Vehicle Make : Honda
Repairs looked great! Chris did a great job!
2/9/2019
**** B. VERIFIED CUSTOMER
Vehicle Make : Honda
Good daily communication on the progress.
2/7/2019
J H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Chris kept me updated and was great to work with. Will definitely refer everyone to Craft for repairs.
2/7/2019
Honda Pilot. VERIFIED CUSTOMER
Vehicle Make : Honda
Over the top quality and customer satisfaction, Chris was great to work with
2/5/2019
Eloise S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for your excellent service work on my car.
2/3/2019
George K. VERIFIED CUSTOMER
Vehicle Make : Toyota
this is the second time I have had work done at Craft Collision. I have been very very satisfied with the service,quality of workmanship and very pleased with all the members of your team.I would recommend Craft Collision to anyone that requires collision work on their vehicle.JOB WELL DONE!!!!!
1/30/2019
Jennifer H. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Answering service/ voicemail needs to be updated with company name when customers call and do not get a receptionist.
Also- reminder calls should be made the week prior to scheduled repairs. My repairs were estimated and scheduled for about 7 weeks out- not a problem, but I never heard from anyone prior to dropping the car off until I called to confirm we were still scheduled and on track.
Work done to the car was perfect and staff at the location were wonderful! Thank you so much!
1/30/2019
john D. VERIFIED CUSTOMER
Vehicle Make : Ford
From the moment I stepped foot in the door, I had the best service !! The women at the front desk answer all my questions. Chris helped me through the repair process. Loved the daily updates!! When I got my truck back it was better then when I dropped it off.
1/30/2019
Judy S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great body shop friendly staff
1/25/2019
Vickie B. VERIFIED CUSTOMER
Vehicle Make : Honda
Great experience at Craft Collision. Repairs were done timely. Justin was great to work with.
1/24/2019
Hyundia H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very friendly staff & a quality repair. HIGHLY RECOMMEND!!!
1/24/2019
Katie J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional
1/24/2019
Joseph D. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Extremely appreciative for the overall great experience I had bringing my car to the craft collision team. Very satisfied with both the repair job and costumer service.
1/23/2019
Christopher H. VERIFIED CUSTOMER
Vehicle Make : Nissan
The only issue I had was the 6 to 8 weeks I had to wait for the repair.