We did have one problem. After we got home we discovered the tail light, brake light and turn signal light were not working. I had to take the car back the next day to have this fixed. We live outside Rogersville so it was somewhat of an inconvenience to have to take the car back to Springfield. Also, concerned about driving with no lights or turn signal. It was careless of your repair crew not to have completely checked this out before releasing the car. The repair work looked great, but was disappointed the lights weren't working. I will comment that your staff was very nice and friendly and apologized for the inconvenience.
6/23/2021
Kirk F. VERIFIED CUSTOMER
Vehicle Make : BMW
Scott made the experience very simple and painless
6/10/2021
Marthe C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Your service department, both usual service and collision repairs inspires such confidence with your owners. I so appreciate the service I can always look forward to.
6/6/2021
Jason S. VERIFIED CUSTOMER
Vehicle Make : GMC
Would definitely go back! Scott was awesome.
6/3/2021
Rodney V. VERIFIED CUSTOMER
Vehicle Make : Hyundai
They did a great job. Timely, vehicle looked great.
6/2/2021
Janice K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Seth kept me informed every step of the way and car was completed and ready to go ahead of schedule. Would recommend Reliable Toyota to everyone!
5/29/2021
Cheryl V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car looks amazing and everyone was so helpful getting me through all this!!!
5/25/2021
David S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Talk about feeling royalt y what an amazing job reliable Toyota shop has done from their rental the completion well done well well done
5/22/2021
Blake N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Take whatever the highest satisfaction rating is and double it and that was my experience.
5/22/2021
Bob V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great Job Guys. Thanks
5/22/2021
Henry K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Friendly, courteous, gentleman who handled the transaction. The gal in the car rental department Knowledgeable and efficient
5/19/2021
Daniel W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great work great follow up service
5/15/2021
Karen M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I couldn’t of asked for better customer service or workmanship .
thank you
5/6/2021
Chelsea G. VERIFIED CUSTOMER
Vehicle Make : Ford
Spoke to me with respect which unfortunately was different than I,as a woman, hsve been treated at other car-related businesses.
Repair was great and car was clean. Good communication throughout. Thanks!
4/28/2021
Dennis B. VERIFIED CUSTOMER
Vehicle Make : Ram
Great job like it never happened
4/21/2021
Lewis N. VERIFIED CUSTOMER
Vehicle Make : Honda
Seth and desk lady were nice and very helpful. Van looked great
4/16/2021
Rusty S. VERIFIED CUSTOMER
Vehicle Make : Toyota
We are totally amazed at Toyota and the responsible company that it has become!
4/9/2021
Reva June. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very friendly and a very professional job well done. Thank you so much.
4/7/2021
Diane H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Always were very pleasant to work with during a very stressful period. I really appreciated Scott’s genuine concern and his reassurance that everything was going to turn out to my satisfaction. He’s an excellent resource for your organization. Thank you again Scott and you have a blessed day.