The job was well done. Customer service was very good, a level 10 being the highest. Everyone I need questions answered or any help was very helpful and did not wait long .
9/9/2021
Daniel P. VERIFIED CUSTOMER
Vehicle Make : Toyota
The whole process was great. They kept me updated. Did great work and finished quickly. Even helped me with a rental when my insurance company couldn't.
9/5/2021
Ami M. VERIFIED CUSTOMER
Vehicle Make : Lexus
One of the parts over the driver’s side wheel keeps coming off when I drive over 60-65 MPH.
8/29/2021
Margo A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank You very much for being very responsible and helpful . All involved were most helpful , it was greatly appreciated . Margo S., Armstrong
8/15/2021
Jennifer M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Scott was awesome!!! He kept me updated the whole time and had hands done the best customer service I have received at any dealership! Thank you Scott and team for getting my new baby back up and going and looking sharp. I had my RAV4 for 4days before someone hit it while it was parked and I was crushed but now she is beautiful as ever!
8/11/2021
Daniel U. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job
8/8/2021
Danny L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Seth was very professional and a pleasure to have as my point of contact during the excellent repair process.
8/7/2021
Michael P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Looks like a very good on repairs. Very appreciative for the communication keeping me informed of progress.
8/1/2021
Michael M. VERIFIED CUSTOMER
Vehicle Make : GMC
The body work looked great but my passenger door lock is now inoperable on the outside.
7/23/2021
Bill T. VERIFIED CUSTOMER
Vehicle Make : Toyota
The only issue was, we feel our vehicle was dropped off a full week early. Staff is awesome.
7/18/2021
Lieber S. VERIFIED CUSTOMER
Vehicle Make : Audi
Seth was excellent throughout the process kept me totally informed
7/15/2021
Jackie H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job was completed ahead of schedule. Extremely satisfied
7/11/2021
**** H. VERIFIED CUSTOMER
Vehicle Make : Honda
Scoot was a super professional. He kept us informed about his progress on our auto.
7/7/2021
Jessica N. VERIFIED CUSTOMER
Vehicle Make : Lexus
Had a great experience- staff was very helpful. Always knew the status- excellent service!
6/26/2021
Suzanne T. VERIFIED CUSTOMER
Vehicle Make : Honda
Friendly People make this a place to do business. Quick diagnosis of what needs to be done. Every effort to keep you informed of where your car is and when you can expect to be back on the road. Workmanship is first class. you can expect your car to look as if nothing had Happened.
6/25/2021
Carmen S. VERIFIED CUSTOMER
Vehicle Make : Lexus
As always, everything was excellent.
6/24/2021
Mary W. VERIFIED CUSTOMER
Vehicle Make : Lexus
We did have one problem. After we got home we discovered the tail light, brake light and turn signal light were not working. I had to take the car back the next day to have this fixed. We live outside Rogersville so it was somewhat of an inconvenience to have to take the car back to Springfield. Also, concerned about driving with no lights or turn signal. It was careless of your repair crew not to have completely checked this out before releasing the car. The repair work looked great, but was disappointed the lights weren't working. I will comment that your staff was very nice and friendly and apologized for the inconvenience.
6/23/2021
Kirk F. VERIFIED CUSTOMER
Vehicle Make : BMW
Scott made the experience very simple and painless
6/10/2021
Marthe C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Your service department, both usual service and collision repairs inspires such confidence with your owners. I so appreciate the service I can always look forward to.