My daughter had to bring the car back twice, because there were issues with the repair. I had asked that someone contact me directly (I own the car) after she brought it back the second time, and no one ever did. I had to contact USAA, because it was clear when we brought it back the second time that we were going to have to pay for the rental. UASS intervened and Camelback did pay for the rental in the long run. We had to have the car towed the first time we brought it back in and my daughter was stranded in a dangerous location waiting for the tow truck.
12/21/2020
Shelby S. VERIFIED CUSTOMER
Vehicle Make : Honda
Keep it up!
12/20/2020
Margarita N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Front desk were great, the employees at the back did a great job getting my truck back to me in time, And keep me informed every minute on what was going on.
12/16/2020
Amy M. VERIFIED CUSTOMER
Vehicle Make : Ford
Yvonne was great to work with!
12/14/2020
Brittney P. VERIFIED CUSTOMER
Vehicle Make : Honda
Team was wonderful!
12/5/2020
Brittney P. VERIFIED CUSTOMER
Vehicle Make : Honda
Team was wonderful!
12/5/2020
Jennifer L. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was so helpful and friendly! I like the ladies at the front desk. I’ll definitely be back, let’s hope not too soon.
11/7/2020
Marc A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very good service from beginning to end. Very good work and communication. Very friendly staff
10/31/2020
Justin S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I won't ever take my vehicle anywhere else for repairs. They were communicative, responsive, and very informative. They bent over backwards to help me through the process and to push my insurance company to get everything approved so they could get to work. ANd they took it upon themselves to cover some damage that was a safety concern that the insurance wouldn't cover. SO great.
10/28/2020
Miguel G. VERIFIED CUSTOMER
Vehicle Make : Honda
Service was competed in a timely manner and of good quality.
Staff was always courteous and helpful when I had any questions to ask of them.
10/24/2020
Ulises G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good Job
10/24/2020
Dennis S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Pricey
10/17/2020
Rose N. VERIFIED CUSTOMER
Vehicle Make : Honda
it was a great repair. and thepaint match was so good you can't tell that the paint is new
10/10/2020
Gail O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Although my Toyota was totaled, the collision center kept me updated on the status of my vehicle.
10/8/2020
David S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent experience!
10/7/2020
Antonio T. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
The paint job is great and the signal light was replaced. There was a delay on the promised date but they keep me informed.
9/30/2020
Connor D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Staff is great.
9/30/2020
Jay D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Polite, knowledgeable, good quality, AMAZING!!!!
9/20/2020
Saul C. VERIFIED CUSTOMER
Vehicle Make : Honda
Yvonne provided excellent customer service. She was knowledgeable and responded quickly to any inquiries. Thank you.
9/19/2020
Robert B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
David was very informative and complete in his descriptions. Everything he told us turned out to be true and on time promised.
We couldn't be happier with the service at Camelback Collision, especially from David as well as the front desk staffers.