Very professional. Kept me updated. Did a great job. Very satisfied.
2/14/2019
Marcus V. VERIFIED CUSTOMER
Vehicle Make : Lexus
Josh was very conscious in making sure my car was properly repaired and communicated the progress of the work being done.
2/9/2019
Nitya K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Overall the service was great. Just a minor overlook on some repair work.
2/9/2019
Martin L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very satisfied. Tom Wood Collision is top notch!!
2/8/2019
Skip S. VERIFIED CUSTOMER
Vehicle Make : Volvo
All was good from the receptionist to Matt to my car. Many thanks
2/7/2019
Kim C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Josh and Nancy we both great to work with, they listened to my concerns and kept me updated every step of the way
2/7/2019
Chad K. VERIFIED CUSTOMER
Vehicle Make : Audi
I appreciated the frequent updates on progress of repair and estimated completion date and time.
2/6/2019
Kristen M. VERIFIED CUSTOMER
Vehicle Make : Subaru
From drop off to pickup. My experience was amazing and seamless. Great customer service and constant communication!
2/6/2019
Barbara C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Always a job well done????????????????
2/5/2019
Erika M. VERIFIED CUSTOMER
Vehicle Make : Audi
Service was professional. Was kept Up to date with the status of the repair. Jared and team handled any additional claims that needed to be submitted. Work was completed sooner than expected. Quality of work is superb.
2/4/2019
David H. VERIFIED CUSTOMER
Vehicle Make : Subaru
****. Computer derived scheduling is a shadow response and of frustrating usefulness
2. Full disclosure regarding delays required deep questioning
3. Subaru parts order delivery and service delayed
4. Expenses associated with rental far exceeded expectation because of delays
5. End of day, last minute notice of car readiness
6. Interior windows, spare tire compartment a mess at pick up
7. Read gate switch required service before leaving
8. Original navigation settings cancelled without reset attempted
9. Fine buff like scratches notes in various locations and reported before leaving
2/2/2019
David C. VERIFIED CUSTOMER
Vehicle Make : Toyota
David C
2/1/2019
Greg S. VERIFIED CUSTOMER
Vehicle Make : Land Rover
The radar detector that was in my car when I dropped it off for repairs was not there when I picked it up today. I was told someone would look into the situation, but have not yet heard back.
1/31/2019
Andgela P. VERIFIED CUSTOMER
Vehicle Make : Subaru
my car looks great!!
1/30/2019
Augustine T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thanks for everything.
1/28/2019
Linda D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Josh was very vey pleasant and helpful. Very professional young man. The girls at the front desk, Katie and Nancy were very pleasant and extremely helpful. Overall a very nice experience.
1/25/2019
Barbara J. VERIFIED CUSTOMER
Vehicle Make : Lexus
Well done!
1/25/2019
Sammy B. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Matt understands my reasons.
1/23/2019
Matthew L. VERIFIED CUSTOMER
Vehicle Make : Audi
Excellent service and communication. I absolutely would recommend Tom Wood Collision Center!