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Vehicle Make : Mini Cooper
DaNiel L..
1 out of 5
This place have no customer service..... had been delaying my car repair for 2 whole months. they never contact me regarding to my car or even notify me about the type of damages and the cost for the repair. every time I contact them (Robert) regarding to the repair time frame and all they (Robert) said is "next week" or "we are still waiting for parts".... When I finally got my car, I was really disappointed with the quality of repair, everything is used parts (dude~! if you gonna make me wait two whole months why don't you just order new parts.... this is not a hospital and I need to wait for an organ donor for a kidney). ANYWAY.... My headlights did not match (Projector light and non projector light) and the damaged area was not even completely fix. When I pick up my car, they simply ignored me and didn't answer when I asked them why it took them two months for the repair.... and when I ask them why they didn't match my damaged headlight, they simply said "this one looks better than the one you had before, if you want, you can buy the matching one on ebay" Look down on me just because I am young, I don't think this is the right way to do business. I really hope the owner of this shop read this review, and I won't even go back even if the he re-repair my car free of charge.... this is just exactly how bad this place is. I would really love to give this place minus stars but too bad, I can't..... word of advise AVOID THIS PLACE AT ALL COST!!! PS: now I am driving around town with two different headlights (driver side with projector light and passenger side with non-projector light).


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