Yes great staff and customer service
Great work and great service. Service department did a phenomenal job communicating through the whole process.
Job done right and ahead of time.
Great service and I liked the way you kept me informed. Thank you. I would use your service again. But let's hope not????
Lack of detail in repair. Claimed prior damage that was immaculate. Broken personal affects found in vehicle. Found rep sleeping in my truck upon pickup. Girls in front office were best part of the experience.
Thank you Steve for your patience and understanding as we both had to deal with the insurance company. Your customer service went above and beyond what I've never experienced before you kept in contact consistently and for that reason I would return to you again if need be.
nice people,good Service.
Exceeded my expectations! Thank you all for your hard work.
I appreciated that everyone was friendly. Thank you.
The best workmanship and the most professional
Always a pleasure to do business with them
Your team was very professional, informative, friendly, and detailed. I felt valued and well taken care of through the whole process. Thank you for listening to my concerns and going out of the way to fix the annoying squeak. I am very impressed with your team. Thank you for great service and a beautiful repair.
Liked the regular updates. Appreciated that Eddie went over everything that they fixed and checked everything before I left.
Lee was great to work with!!!
Great team effort, we are completely satisfied
Everything was perfect, my car was delivered on time, fixed and washed, thank you
Thank you! Very good job.
I loved how they kept me updated on my cars progress and how Jose stayed on constant contact with me via Text
Service was excellent...customer service wss beyond compare! Highly recommended to all!
My car looks like new, I am very happy
Repairs were done with great quality and was completed before the promised date
Very professional and friendly. Its the best feeling when you know exactly what is happening to your car. You guys are the best in providing ease of mind and comfort.
There is some defects that will need to be addressed. Overspray, a ding on the freshly painted bumper. customer service was great.
The team was fantastic. So professional and personable. Only snag was getting text in morning saying car ready Oct 4 then getting a call 4 pm that afternoon saying it would be ready in a half hour! I am a working person plus this was claim related. Fortunately the other insurance company extended my rental a few days. Other than that everyone was excellent. The young woman at the desk thoroughly explained the paperwork and the young woman who walked we through repairs was very thorough. Well done all!
Provided well updated information.
Operating in a time-efficient and effective manner.
Dealing with Jesss Castaneda, at the Perris facility was my best experience that I ever had. Jesse, was up front with me on everything. He made me feel so comfortable. He even got my truck to me earlier than expected. That was a wonderful surprise.
I was extremely please with the service from the initial call after my accident and the updates on my cell phone up until my car was full repaired. The time of the repair was reasonable and the detail wash was an added bonus. I will definitely recommend Seidner's and look to give a great Yelp review. Thank you for everything.
The whole repair process was so expertly handled. The staff is so helpful and everything was so efficient. Best customer service and finished repair was as good as new. Highly would recommend Seidner's to others.
The quality of the repair looks fine; as of now. My issue is with quality control upon delivery. All issues I raise were quick fixes, but should not have been an issue at all: the automatic window button was not working properly, there was grease on the seat, and the wrong colored door lock was reassembled into my car. I felt the delivery inspection was done well, it was when I got into the car that I noticed these problems.
Very informative and polite staff. They took great care of our car.
Great job on repair! Great customer service! Appreciated the
Communication as to progress! Glad it was completed before
Projected completion date
Keep up the great work!
Matt was fantastic & finished my car up (just like new) in record time.... I'm indebted as the rental fee was just about to increase :)
I expected my vehicle to look great and it does. What made my experience exceptional was the friendliness and detailed support I received from the employees of Seidner's.
Great staff, fast quality work. I was very happily satisfied with the way my car came home :)
I was very satisfied with the quick turnaround time, the staff behind the counter and of course Merced, who helped me with the whole process. Glad to know I don't have to be in an accident to come to Seidner for work done on my Scion. Thanks all!!
Pleasant experience Jessey and Veronica were very helpful. Work on my truck was very good. I especially appreciate truck was washed and vacuumed when I picked it up. Repair was done sooner than I was told it would be done.
U all did a very good job I'm very happy
Great customer service
From my initial phone conversation with Gina, my estimate evaluation with Elvis and Christine to my conversations with Manager Octavio. My experience with this team was "Exceptionally" pleasant. I appreciate the warm welcome and professionalism displayed by this team. And I am very pleased with the work performed on my vehicle and will recommend them highly.
Thank you so much!
The job was done in a timely manner no problem with communication for what I can see on the car job well done
Thank you for the streamlined, extremely efficient service! Your crew, your updates, and your overall kindness and help throughout this entire process are all greatly appreciated! Thank you from the very bottom of my heart! I will be sure to let everyone know what a wonderful experience it has been to work with you.
Very helpful and friendly service went over all the repairs and checked lights to be sure they were in working order before we drove off
Completely satisfied with the service and the repair looks great
Very pleased with the great job completed on my 2016 Honda Odyssey!! Thanks for restoring to like new again!!
Great job, done fast, thanks
I am extremely satisfied that my vehicle was done expeditiously and to my satisfaction !!! The staff was courteous, friendly, and efficient.
Bueno un buen trabajo porque mi carro se Mira muy bien y me gusto que siempre estuvieron pendiente de mandarme mensaje y diciendome todo como hiva paso a paso lo de mi carro muchas gracias por todo quede muy satisfecho
Everyone that helped me was so professional and well organized! Loved the extraordinary service I received! Especially loved all the updates via text messaging, it was perfect and received my car back sooner than expected, so amazing! Thank you!
The Seidner's team was very professional and had provided great communication. The service was quick and with high quality.
The entire team at Seidner'so Collision center did a fantastic job in restoring my car to NEW condition. My adviser Mr Martin Perez kept me informed throughout the process in repairing my car. I would with confirenze recommend Seidner'so Collison Centers anyone that needs their car repaired after an accident. I give them 5 STARS!! GREAT SERVICE.
I was completely satisfied how it was supper fast and great customer service.!
great service.great communication.beautiful results.thank you
Excellent service! Everyone was great! The team was helpful,they addressed my concerns and advised on the repairs. I really like the personal service - update calls as well as the texts. We're extremely please with the repairs! Thank you to Jose and the entire team!
I will highly recommend you guys and i appreciate the fact that the process didnt take long as expected. Job well done. Thank you all
Excellent staff :))) helpful and courteous :)) always a pleasure:)) thank you again.
Did an excellent job on the repair! Looks like nothing happened! I was very happy to get it back. Thank you for your service! The only thing is that I hoped I got it a little sooner.
Friendly attitude from the first day I dropped off my car to the day I picked up my car thank you Edgar and your team for positive vibes and explanations on details and keeping me updated awesome customer service
Everyone from the beginning to the end was very courteous. They called for rental car pickup timely. The estimate was done promptly and explained clearly. I was updated by phone and/or emails from time to time. Car was delivered on the day it was promised. The repair was professionally done. I am extremely satisfied. I highly recommend their service.
I was treated very respectfully throughout the process and was impressed to learn that my vehicle had been cleaned in addition to the repairs! Very commendable!
Staff was very friendly. Work done on time and was done right the first time, it came out great. I appreciate the team going above and beyond in buffing my hedights. The only thing is that I was told the larger rock dings on the front bumper/hood would be touched up as to courtesy to help prevent peeling of paint (front bumper was previously repaired by seinders) but that wasn't done. However I am pleased with the work on my back bumper, it looks great.
The work was done well and fast. Important to me because I did not have rental coverage. I was impressed with all the employees I received excellent customer care, and the coffee was good too????
Edgar was a great help. He really went above and beyond to keep me up to date on my Honda Pilot. I highly recommend seidners of la puente. The staff is also very friendly and helpful, they actually gave me a ride to enterprise when enterprise FAILED to pick me up. Thank you Edgar and Seidners staff for all of your help.
The staff was very nice. I was quite impress how clean the shop is for being a auto collision center
Thank you for a job well done, and at a timely manner
Great communication via text and phone calls. Friendly and efficient staff. Thank you for a problem free experience!
Great service from Eddie Botello and Ariceli.
Thanks for the friendly and genuine hospitality, Cynthia, Carlos, and especially Gina.
I was very happy with the outcome of my car. The staffs are on top of things. They are on time with the results. I am glad I was able to work with them in getting my car complete. Wonderful result.
Thank you so much for being very patient and kind and keeping my father updated for me .
Great work completed ahead of schedule. I offer my highest praise.
Good assessment for needed repair. Used good parts. Repair snd paint are excellent.
I liked receiving the updates by text. I also liked receiving the phone calls updates by Matt. It made the situation much easier to handle. Thank you!
Excellent, kept us very informed of status
Excellent customer service and my car is absolutely beautiful again.
Everyone was excellent at what they do. Very knowledgeable and customer friendly.
Very organized, professional. Job well done.
Fast and good customer service
Vehicle Make : Volkswagen
Everyone went above and beyond throughout the entire process. I was notified of everything, every step of the way. Thank you!
Patrick Fargo, The manager of Seidner's collision center at Loma Linda contacted himself it entirely professionaly. Not only was my car repaired to total satisfaction but he also helped me to navigate through problems created by Wawanesa insurance. I recommend Seidner's Collision Center highly.
What I initially thought would be a nightmare experience, turned out to be a painless event . Other businesses could learn many lessons in "Customer care and treatment" . From the moment I walked through the front door of 'Seidner's Collision Center' , I was greeted with a smile and an assurance that my Vehicle was in good hands . My Tacoma was repaired expertly and in half the estimated time that was originally forecasted . Throughout the process , I received text updates on the repair progress . The Ladies working the Front Desk always had a smile and greeted you with respect , as well as the Repair Techs.. At the end of the experience, the repair work was "Spot On" and looked fantastic . Seidner's guarantees their work for the 'Life of the Vehicle' ...... How many businesses give you this type of warranty ?
I'm SO happy with my repairs on my Ford Edge! My whole experience from the beginning to the end was top notch and handled so professional and timely! I even got my vehicle back four days earlier than the estimated time! I'll be highly recommending you to all~thank,you!????
Car looks excellent and thank you for finishing it so fast!
Me and my family have used Seidners in Glendora numerous times in the past.
Great staff and excellent work. Thank you!
Body work, paint and cleanliness of the vehicle were impeccable! However, a decal had to be added onto the driver's side door after if was brought out for pickup. The automatic starter was not operable when I picked up the vehicle and there were some electronic issues within the cab. Matt already advised me to come in on Friday morning and it would be rectified. I think everything should've been 100% before I rushed to get into your office before they closed. I don't believe a complete inspection was done if this was the end result.
Every person I came in contact with was happy and kind! It's obvious that everyone enjoys their job. I had complete confidence every step of the way! Thank you
My car looks very good and your staff are really great people. I liked the updates on my car that you sent me daily on the completion date. Your repair prices are reasonable. I will recommend your company to anyone who needs work done. Thank you very much for work well done. Nancy L
Always polite and love the text updates. Great job
Can't tell anything happened or any work was done.
I would certainly use them again.
Do not contact me please. There's nothig more that can be done. It took practically two weeks to replace a simple rear bumper. When they told me it was ready the first time, apparently the piece replaced was defective and I was the only one that noticed. It is good Perris location it is open Safurdays otherwise they are very inconvenient business hours. Again, I do not wish to be contActed regarding service satisfaction. I will contact the shop if issues arise from the repair. Thank you
Cynthia was excellent, very professional and courteous. My vehicle was properly repaired and returned on time as well.
Vehicle Make : Volkswagen
I really liked the feedback via email as we progressed. There was only one glitch & that was my 1st completion date. No one called me, or emailed me to let me know that the car was not going to be completed on the anticipated day. I had to call (I think after 3) to find out that it wasn't going to be finished. Other than that, the car looks & runs great! They did a fantastic job!
Great customer service, great car repair. Professional. I could not be happier.
Alyssa and Patrick were awesome! There's also one guy so drove me to Hertz, I never got his name.... thought you were all great! It was a very pleasant experience.
Everyone was very friendly and professional. The work was beautifully done and completed well before the promised date. The big plus was that my car was washed & cleaned inside and out. What a nice surprise. Thank you Seidner's
I hit the wrong button and this should be completely satisfied. Very happy with the repair and the extra effort put in for free on the front bumper.
Your team was extremely caring and nice. Great job. Keep up the great work
Was happy they kept me updated with the repairs and how things were going with my car. I felt in the loop and felt comfortable knowing my car is in good hands. Great service and appreciated how nice they were when I received my car and showed me the nice work that was done on my car. Very happy with everything
Good job guys! Thanks for the fast, professional service!
More than satisfied. In awe of how great a job you did on my car. Your company is awesome! !!!!????????????????????????????????????????????????????????????
Very good service. Will return if necessary and recommend to family members and friends.
Kudos to Edwin. Was in constant contact with me about the progress of my repair. I think he went above and beyond! Thanks again for everything
Edgar is great to work with he's very good about keeping the customer informed how the process is going
I very much appreciated the outstanding customer service and consistent communication on my automobile's status which I received. I would highly recommend Seidners's Collision Center in Alhambra to anyone needing body work on their auto. They have high standards and their work is top rate. My overall experience was excellent. Thank you to my service adviser, Hector, and all the front office people.
I appreciated the fact that I was notified of the progress of my car every step of the way. The staff was friendly and made me feel welcomed when I visited the office, they were mindful of my time and were very efficient.
Great job.. Car looks like new.. Thanks again..
Jose, took care of all issues till the end.. I'm very happy with the end result , I got my new car back!!????
ROCKY WENT COMPLETELY ABOVE AND BEYOND EXPECTATIONS. THANK YOU SO MUCH FOR SUCH FANTASTIC CARE OF MY CAR
Jose Yupik and management have been very helpful and anderstending and explaining of the repair of my car.
Thanks for your kind care of me and my
vehicle! Always better than my wildest
expectations!!! Ken W
They made me very comfortable and were very helpful in answering questions and taking their time to help me. I am very thankful
Thank you so much. You made our experience painless and pleasant.
When I got my car today it was about 20 min prior to closing! A very young boy handed me my keys and said have a nice day. No one walked me through an inspection of my car! I had an appointment in LA at 12:00 and was told I would be in and out by 11:00. I didn't even get picked up until around 11:30; after I called. I missed my appointment. Once I got home I inpectected my car and was not at all happy! There are two large gashes in the factory tent on my rear window along with a huge scratch! Plus there are several greesy hand prints on the interior of my car!
Love the work and great customer service. Thank you Jesse
Very organized and quick service.
EXCELLENT and legendary service. Thank you.
Vehicle Make : Volkswagen
I am very pleased with my whole experience at Seidners. The repairs were excellent along with the representatives keeping me informed as to the status and progress with my car. Everyone is very professional and personable. I am 150% pleased with Seidners Collision. I will make your establishment my first and only choice if ever I should need my car repaired. Will also be sure to recommend you to family and friends. Thank you for an outstanding job.
The service was beyond my expectation you have earned my business for life, keep up the good work peace and blessings from Pastor Melvin Knighton Sr. Living Water Church Of God In Christ
Very friendly staff, excellent communication about the status of the repairs, very prompt service. I am very pleased and will definitely use them again if needed in the future!
Great follow up and great work! Thank you!!
I was very pleased with the customer service. I did notice upon looking at the underneath of the bumper it seemed to be missing a rubber strip to cover up the clips. I mentioned it to the gentleman who went over the car with me but he said that was the way it is. The paint and bumper looked excellent as was the overall job. And done in a timely manner. Just that little strip that I will bring back and see what can be done to hide the clips. Thank you!! Gwen M
Always a great experience even though the reason I'm there isn't so great! Thank you for all the kindness, prompt service, and excellent work!!!
I found the employees very nice and everything went smooth. Our Chrysler looks very good. I was very impressed with your driver who brought me home and picked me up to get our vehicle after being repaired. He was very polite and considerate. All and all the service was GREAT????
Excellent staff from beginning to end
All went very well. The car looks great and you did a good job of communicating with me.
The team arranged for us to bring our car back to fix some new
Scratches and damage that was not there when we dropped off the car.
Completely Satisfied. Thank you for great customer service.
Matt did a great job keeping me informed on the status of my car repair.
Thanks again for the Five Star Service
I was always updated with the status of the repair.
The repairs on my vehicle look great.. I'm glad it did not take very long to get done. I liked the fact that I was always receiving end mails to know the status on the car. Thanks to Steven for doing such a great job... you guys are awesome!!!
Very professional, courteous and helpful! Thank you!
The repair of my Lexus GS 350 sport is so professionally done.
I am completely satisfied with the workmanship.
I won't hesitate to refer you shop to my friends.
Great attention to customer satisfaction. Quick, easy, true to word. Excellent service.
Great customer service, repair was flawless & my car was looked like it had been detailed. Thanks so much
Very professional. I'm extremely pleased!
I can tell my car was impaired please call me ****-****-xxxx
Everything everyone just great,was treated like family,keep me up to date on every thin g thank u
good team and courteous and professional service.
I have been a Seidner's customer on multiple occasions and have received exemplary service from Cathy, Joe, Kurt, and Danny each time. They have excellent people skills, always update me at each step of the process, consistently finish the job earlier than promised, and restore my car beautifully. I trust them and would gladly recommend Seidner's because of this team.
Everyone I came in contact with was very nice and professional
Car came back with scratches.
Staff was on top of things and kept me up dated throughout the repairs process.
You guys did a great job on my car and Your customer service was excellent!
Jose was very friendly and kept me updated on the status of my car.
Very professional and good job.
Seidners was exceptional in their service. I want to thank everyone involved working as a team. Thanks to Ralph Cardone for getting things started. Thanks to Mark Duran for thefinal walkaround. Awsome team at Seidners.
I will always bring my vehicles to Seidners. I will always refer my friends and family and anyone I talk to that needs work done.
Your work is flawless and your customer service is awesome!!
My vehicle was repaired to my satisfaction, so that is a plus. The reason for being dissatisfied was the time it took and the number of times I was told it would be done, only to be let down. After my initial appointment to assess the damage an appointment was made for the following week for me to drop my car off. I assumed this appointment was set because my car was in driveable condition and they needed to order parts. To my disappointment I dropped my car off and was notified several days later that my bumper was finally in. Then, I was text messaged multiple times to inform me that my car would be ready the next day only to be messaged again that it would be postponed again. This happened at least 4 times. This whole process took over 15 days from first meeting to completion. This ended up costing me an additional $400 in rental car fees that would have been unnecessary if the parts would have been ordered and received prior to me bringing in my vehicle that was drive-able.
Needless to say, this process could have gone much smoother and cost me less money.
To end in a positive note, your staff is very pleasant to deal with.
Very professional and kept me up to date throughout the entire time my car was being repaired.
The work was done in only 5 days. I was so surprised because I was told it would about 2 weeks. Everyone was nice. And helpful.
All was wonderful. Was very satisfied.
June 30, 2016...
We have just picked up our vehicle and the outside looks very nice pretty much brand new. The seats are generally cleaner and you got most of the stains out from the accident but there are a few black spots in the backseat driver side that we might try to get out. We have a few questions about the repair, but we will give you guys a call tomorrow. Overall, our car was majorly screwed up and you guys did a fantastic job! We should also know that even though the prepared took a long long time we do not blame seidners at all, we realize that it is most likely our insurance company that was dragging their feet and making things more difficult.
I am completely satisfied and will be bringing my cars in for repair in the future! You have excellent service and helpful staff. Thank you, Judy K
I had explained that there was an issue with the right rear end drivability of my Jeep...it appears to me that no one took what I said seriously thus my Jeep had to be returned to the shop for further inspection and repairs...causing a significant delay etc. I am not happy about this as you can imagine especially when I explained at the onset about this drivability issue.
I am so happy with the results of my trucks repairs. The staff was exceptional, friendly, and very thorough. I would highly recommend Seidners in Alhambra!
Eddie, Merced, and Nicole were al so helpful through the entire process and the quality of work was worth waiting for my new truck to get fixed
Exelente costumer services, daily call and text to tell me about the car, plesssure to come here
Eddie Botelo was really professional, good customer service even the ladies at the front office. I just receive my suv today. I will test drive it this weekend and was told to let them know if i will have issues with it. Thanks so much.
Great service. Super nice employees
Thank you. I will recommend your place to others.
Great job. Done in the time promised
The entire staff was friendly and helpful. Matt kept me up to date on what was going on with my car. Araceli was great when I didn't think I would get to seidmerz in time and she offered to have someone pick me up and then she called enterprise to see if I was still there. The entire team was great. Thank you very much.
Outstanding work and excellent customer service!
You guys are the best.Above par customer service,friendliness & workmanship. I will wholeheartedly recommend you & if I'm in need of more bodywork on my Lady Blue Seidner's will be doing the work. Thank you so much ????????
Excellent customer service. Will definitely refer your shop.
I hope I never have to use them again but if I do, they are great to work with
Edgar is very nice and helpful.
You were outstanding in all you had done with exceptional work!! Thank you again for your exceptional service!!
I've had vehicles worked on twice now at seidners in corona and every time I am very happy with the results. Would definitely recommend your facility to family and friends. Thanks again. Joseph C
Your team is committed to performing the repairs with excellent quality and on a fast schedule. Thanks Team Seindner!
Lee kept me up dated every step of the way. It was a pleasure dealing with him.
Thanks to everyone at Seidner's they made a bad situation bearable.
Thank you! My jeep looks beautiful!
I Paul V. Reyes am 100% satisfied with Siedners of Duarte from the reception from the women at the front desk (Mercedes, Christina and the New Hire ) to the prompt,professional and attention to keeping Me informed with status reports by Mr. Lee. Outstanding Siedners of Duarte, keep up the Great work.
Color match is not achieved. Always the excuse that the material is plastic. I have complained the first time to rectify and manager of Montebello insist color is the same. The second time it is the color is still off. Same excuse given as material is plastic. Though the covers on the back to seal bolts are plastic and original color is totally different. I messed up by choosing Seidner. Should have listened to wife and bring to dealer immediately.
Absolutely the service was excellent and the repair was done in a very very expert fashion
I love that Seidner send daily text to update you on your car....their very professional and friendly. They did an awesome job on my Honda...this is the 3rd or 4th time we have used them. We will always go back...they always go over and beyond what needs to be done....Thankyou
I felt my experience with Edgar and Omar and everyone else at seidner's did an outstanding job! They took very good care of me and my car. Very fast and friendly service! Thank you so much for restoring my door! Looks like new again. I'll definitely consider and recommend seidners for all body repairs! Thanks again!
Everyone there was very very helpful and pleasant Cresenda my advisor was very helpful and kind. She also came through for me. Thank you all very much you all did an excellent job. God bless you all
Very professional employees. Car was fixed earlier than expected. It looks great.
Araceli was very professional and efficient. I also liked the text updates. When my vehicle was ready for pick-up, a nice guy (sorry I didn't catch his name) did a nice extra step of testing out to lights for me. It may be a minor thing to most, but to a single female it was an appreciated protective step.