Dealing with your team was the easiest part of this whole ordeal. It truly was a stress free experience! Thanks.
The combined service between Service King and Geico was magnificent. I am totally satisfied, and my expectations were fulfilled way over. Additionally, I was treated very professionally and kind by Mrs Gina McWilliams and Mr Garret Williams. Thank you so much!
Everyone that I had contact with was very helpful and courteous
Shawn Marchant was my service technician. He provided excellent customer service keeping me well informed with the progress of my vehicle and clearly explaining what to expect. Repairs look great and and was finished ahead of schedule.
Excellent, friendly, efficient service!
I have to say this this was my first experience dealing with insurance and vehicle repairs. Service king was absolutely amazing and even though I was getting text updates, I would call and they were very patient and understanding through the entire experience. They made sure I got my truck back in perfect condition and I am so appreciative for that. I could not be more satisfied and would recommend the mm to anyone needing repairs.
Friendly, courteous, professional and text me daily the progress of the repair as a delightful touch. I did not feel my car was lost somewhere in the bowels of the repair shop.
I was very impressed with everything provided
I would like to say that I was very satisfied with the service that i received every day I was updated about my car from tammy she is great.
Fred was extremely professional, friendly and helpful. Honestly, one of the best business experiences of my life.
Lettering on my vehicle is a different font and does not match the other side. Lack of attention to detail.There appears to be over spray on the opposite side of the vehicle.
They kept me updated on my car and were very friendly and polite and did a great job
Great job ServiceKing ????????
Everyone was very helpful and friendly including the sweet lady at the front desk. Repairs were made in a timely fashion and it was all very convenient and easy!
They did a great job on my car and also a great job on keeping me updated.
My car looked absolutely nice! It was perfect and my repairs were finished very quickly! Y'all did a really good job and would recommend you guys to anyone! Thank you guys so much!!
Excellent service and great people!!!!'
The entire process was great.
Great experience working with the staff and the car looks GREAT!!
Service King took care of me and my car.it was hassle free and customer service was great!
Mark made it right. Pleased with everything.
I would like to thank the Service King team for doing such a great job on my Chevy truck. The major thing that I really appreciated was that it was done in a courteous,professional and timely fashion and within my work schedule.
Chris was polite, professional and gave me many updates on my vehicle. I will certainly refer anyone there!
Great job and exceeded my expectations from a time turn-around perspective. Thanks!!
Frankie was very honest, helpful, and overall made my experience at Service King great. You are fortunate to have him on your team.
Customer service was great. Everyone was very nice, friendly and accommodating. My car was repaid in a very timely manner and was fixed when they said it would be! Great experience.
Efficient, customer friendly, quality work!
Jason and the staff at the Libertville IL location provided excellent and speedy service for my recent repair. He made the process involving insurance companies and a rental car seem less, all the while keeping me updated on the process. I will definitely recommend this location to many people.
My car looks better than it did before the accident. You guys are amazing!!!
I enjoyed the customer service. The service manager (Joe Putnam) was very pleasant and I had no problem in contacting him. I would definitely use your service again if I needed to. GREAT JOB!!!!
I'm very pleased with the service and the customer service
Staff, Conrad, was very professional and explained everything in detail....thank you very much.
Amazing service from Tammy.
Awesome! Great job!
HAPPY HAPPY JOY JOY!????????
Vehicle Make : Mitsubishi
Thank you so very much!!
I was informed about the updates on the process of repairing my car and was happy surprised when my car was ready before the estimated time. Excellent customer service. Thank you!!
Thanks for making my new-to-me car look like new again after somebody ran into it!
Great service all around great customer service
Great customer service, great craftsmanship
Very fast and very good service.
Was easy and fast. Thanks a lot.
Vehicle Make : Volkswagen
Things were done very quickly and service was excellent.
It took a little longer than first estimated but the text updates helped with that. If repairs hold up as well as they look, that would be great.
Aaron and Artem did a superb job. They also worked hard to see that we got our car by the time promised. Thanks a lot
Aaron cass was great from the start and through the process. I would recommend him to anyone in a similar situation. Excellent employee and great customer service!
Great job very satified from the customer service to the work done on my car happy i choose service king mt moriah thanks for all you have done
Eric did a great job making sure our vehicle was taken care of and that we were satisfied with work that was done to our vehicle. Thank You!
Satisfied Roth customer service and updates.
Everything was great and on time
Everyone was so nice and more than helpful! Thank y'all so much
Y'all were great thank you!
my car had been repaired elsewhere after a wreck and was making noises Service King found the noise and fixed it
Repairs done still has some major faults. Service king will never earn my business again. And i will never recommend service king to anybody. Customer service and warranty is a joke.
I was very happy with the service. It was prompt, very professional and detailed. Dennis Bliven went above and beyond in customer service. If I ever need to come back, he will be my go-to guy.
Service King was great. My car was ready before promised. The repairs done were excellent. Mr. Daniel Luna was friendly and professional. Thank you Service King!
Your front desk crew seemed to be more equipped to handle questions than anyone else. Good for them
The exterior and interior of the car was absolutely flawless. Thank you for the incredible service!
Staff was excellent and all provided great service
Scott was extremely amicable throughout the entire process. He consistently informed me of the time frame that I would receive my automobile. If anything changed about the time frame, he would thoroughly explain what happened so that I would be informed. Upon receiving my Honda, Scott explained everything that was replaced on my car and the expenses. The work was done so flawlessly; I couldn't tel it was my car. The paint job, body work, and cleanliness inside of the car was immaculate.
Everything was done quickly and very well. We really liked the text notifications with the progress of the vehicle. And everything went much better than we even expected it to. Thank you for great service.
David did a nice job for us on this repair. Very seamless, thats what we needed.
They kept me informed step by step as Melissa's
Car was going through the process.
Everyone there was great!!!!!!
Such wonderful people personalities, make you feel like they have known you for years.
Awesome that they kept in touch with your car rental company, I didn't have to lift a finger.
The only improvement would be in detail department. With all the wonderful service the car could of been cleaned out better.
I would recommend Service King in Castle Rock, CO to everyone!!!!
Everybody's friendly ,clean,my truck was clearn inside and out ,rims shining ,tire's looking good .that why I wanted y'all i know the work from before 5star
At Service King People specially service advisor Jodi was very nice and helped me my questions. That email and texting to let me know all update..that was very helpful. Thank you. I have to bring car back I saw one circle mark didn't go away on bumper after I got car. I show to Jodi she tried to wipe it with her sweater, it still showing. It didn't go away. I told her bring car back tomorrow, Jodi said ok. I was in hurry to go to work.
A job well done. I was kept informed about the progress you were making and best of all the job was completed way ahead of time. That was a real plus
Great service. Job well done and even cleaned my car for me! Thanks so much!
I think they have did a good job and I will refer service king to other people thank you for well job done
Sheri was very helpful and Professional. She kept
me inform on progress of the repairs. I am very satisfied
With her help. Super!
I do have a complaint with setting up of a service
date. It took 2 weeks which seems to be a
long time to get service.
Nice to be kept in the loop with texts. Excellent service. We appreciate you.
10 points plus for the great job!Thanks Service king.
Repairs were done ahead of time and the timely updates by text were very helpful.
Your team members are great! Very professional and courteous. Thank you for such a good job. Thank you
Katelyn was wonderful and very helpful
I am really impessed with the level of excellent customer service for before, during, and completion of my car...thanks so much!!
The body work was excellent. It was as if the damage never even happened. Also, my car was ready quicker than anticipated. The staff members were very friendly and they were quick to address and fix all my concerns. Thank you!
Super from start to finish.
The service was great and quick. I enjoyed being informed along the way.
Very good service. I would recommend to anyone needing body work.
Ruben Flores did an excellent job of setting expectations and following up with me.
Very pleased with the work done on my Buick.would recommend to others.
Luis was very helpful; everyone I spoke with at Service King was great! Clean office. My only comment is limited parking but that is a small thing. The car looks great, I wish it was done sooner, but Luis explained why it took some time; damage under the dents was also repaired. Thank you so much!
Friendly service. Engaged technician!
Great service- my car looks good as new and they finished ahead of schedule!
Mitch was wonderful to work with! He took great care and was always keeping me updated every day. This is the second time I have been to Service King and I proudly give them 100% thumbs up!
Please do not contact me. I've explained my frustration with having to pay the wrong deductible because of your mistake despite repeated attempts from my insurance company to fix it. Also, after assurances that parts would be ready in 24 hours, it took a month to fix car. Robert is a good guy but service king is the worst.
Vehicle was repaired in a timely manner. Had it ready on time. Thank you very much.
Cheerful, timely, effective office experience both initially and at pickup.
Good Job guys very happy from a 1 to a 100 I'm giving you a 100
Great service!! It's my first time taking my vehicle anywhere and I won't need to look or go anywhere if in need of repairs. John Gray was amazing with customer service
Excellant service. I'll recommend it to others.
Jeff did a great job from start to finish of the process.
Professional and on time, great customer service!
Thank you for going out of your way and excelling even above All States recommendations. I appreciate it very much.
Great work the guy took care of us was fantastic keep me informed
Outstanding in every way! I would diffinately recommend them and would be confident that anyone would receive the same service!
Since day one the staff was very informative aad detail on the repair process. Great job.
They were all very nice and kept me well informed on the progress of repairs.
My car looks great. They repaired my car one week ahead of time which made me very happy.
Thank you all very much!! ????????
I had he pleasure of working with Carlos who was very kind knowledgeable and informative. He kept me up to date with the progress of my vehicle as did the text messages. my vehicle was repaired in a timely manner (even faster than expected). Great customer service from all the employees I encountered. The finished product was as if I was never in an accident. I am pleased. Thank you!
I was extremely satisfied with the service! I was constantly notified and updated about the progress of the car.
Outstanding job!! Very happy my truck was done ahead of schedule!!
The car seems to be as good as new.
Extremely satisfied with all aspects with dealing with Service King.
Having your car go to the repair shop is one of the most stressful experiences in every day life. You always feel like you're being sold and strung a long, but this experience with Tyler made me a Service King customer for life.
Thank you Tyler for your outstanding customer service, and going above and beyond to ensure my experience was flawless!
I have yellow running light. 1 of mine was replaced with a clear bulb. Factory they are clear. So they just put it back to factory spec. But I must change that bulb. Yellow and clear kills cool points
Thanks for great service.
The consistent updates let me know exactly what the process was, and where you were in the process . you took a difficult experience and turned itch to a positive one...best experience repairing a car I've had...thank you!
Looks as good as new and finished earlier then we expected!
The staff was friendly and I appreciate the speedily work and attention given for the service rendered
Great job!! Quality of work excellent. Done in a great timely manner. Give it highest rating possible. Very Happy!!!! Thank you!!
My car was serviced promptly !
Reception was kind and friendly ! ( forgot her name ) John Chiang
Was amazing ! My car was not only ready , and looked like new , they completely cleaned my car !! Inside and out - looked like it came right off the lot !
Really , I was very impressed ! And VERY happy
Thank you !!
The best experience I have ever had at a body shop from the time I walked in to the time we walked out and checked the work that was completed on time.Thanks to everybody who worked on the car and assisted me.
The work looks great and the staff were helpful and pleasant.
I've used them 3 times great job. Matt and
Stephine are always so great at letting me know
The progression of the work everyday. I tell
Everyone if they want exceptional quality and
Efficient time for work should use service king
Great job! It's so wonderful having my car back and it looks great. Thank you!
Thank you for the great service. I appreciated the updates and timeliness. Everyone was extremely helpful and nice
Great friendly fast service!
Both Danny and the team over at the Centennial location are top notch. If I need any more body work done, I won't hesitate to choose your location again. Thanks to everyone for the great service!
Everyone is professional and courteous. I was very satisfied. I will recommended your service to family and friends
My immediate thoughts upon receiving the car back this afternoon was, "Wow the car looks almost new!" There were no visual signs of the dent to the side of the car. It was a job very well done. So, I was really happy with the outcome. My contact, Jennifer did an excellent job of keeping me apprised if the status of the work being done and Service King's adherence to the project timeline. Thus there were no surprise delays. Well done by all.
As soon as I started driving my TPMS light came on. That was weird to me you told me you put to tires on but I don't know exactly where the Tire pressure is a problem. Can you tell me why it's hesitate at times.
Thank You So Much
Excellent customer service hassle free with up to date messages on the progress of the vehicle. Car looks and smells better than new.
Will always recommend them.
Your service was great, I really liked the up-date status.I have already bragged about your service to my neighbors, they gave the trailer hitch a ten plus, keep up the outstanding. service.
Vehicle Make : Volkswagen
The Service King staff was very courteous and my repair was done in quicker than I expected
Everyone at Service King was professional, attentive, and kind. I was informed about my vehicle continuously. I will absolutely use their services in the future if needed. I would highly recommend this business.
It looks great. They took care of everything that I had wanted done. They kept me updated the care seemed clean and ready to drive. All of the people were very nice. Thank you.
Work was completed way ahead of schedule
Job done well and ahead of time
Vehicle Make : Volkswagen
We are pleased with the final product. However, the length of time it took and the lack of communication were both well beyond the point we could say we were satisfied.
Clayton was knowledgeable, thorough, and went the extra mile for me. He deserves kudos.
Thank you for doing a great job and for getting it done quickly. I also liked how you sent me updates the whole time keeping me informed on how it was going.
Anthony kept me updated.
I knew what to expect.
Your team coordinated with the rental company for me which. Greatly simplified the process. My car looks beautiful.
Thank you for the great service.
They gave me updates on my car regularly and were very nice.
I appreciated the text updates; it was an easy way to stay informed on the repair process.
Just wanted to say thank you and you all have a blessed and happy holidays
I love the job that was done repairing my car. Circumstances arise as they always do when living life but y'all guys handled it with a professionalism that is rarely seen. Thank you very much and know that any further services that I ever need will come to you.
Nick is very professional, a straight shooter which I appreciate.
Repairs completed on time. Good job on the repairs. Thank yiu
Vehicle Make : Volkswagen
This was a great experience. Great service and it was done sooner than expected. I'm a very satisfied customer.
Everyone was amazing from beginning to end!!!!!!!
Victor and Amanda eye fantastic to with with. Then you both very much
It was completed early and I was very informed
Great communication and friendly staff.
Excellent service and staff, Michael was Great and worked with me to keep me informed every step of the way.
The staff was awesome and the work was perfect. I will always use and recommend Service King.
The service I received was wonderful. The fact that the work was completed 6 days early was an added bonus. I will highly recommend others to Service King.
Vehicle Make : Volkswagen
Great service. Excellent customer service. Overall, I'm happy with my car and service.
Great service! Got truck back when they said I would couldn't even tell it had been wrecked! Outstanding job will refer y'all to anyone! Jeff Benavides was awesome as an estimator
I'm very pleased and satisfied at the fact that they want complete 100% job well done before returning the car to the customer.
Awesome experience. Excellent TEAM effort. Jorge ****, our Service Advisor, exceeded our expectations!
Everyone I came in contact with at Service King was very polite. It took a little longer than originally thought to repair my vehicle but Jim let me updated on the progress of my vehicle the whole time. Not that I want to have anymore car damage but if I do I will definitely come back to Service King.
I was totally satisfied with the work and especially the
Customer service Rep. he kept me totally informed
All the way through. ????
I'd just like to say that the employees were friendly yet very professional from start to end. I drive a sports car, I'm meticulous with it and it was treated with quality care. I'm pleased with the repair and service. Thank you. Sincerely Alex Montiel
I felt my service rep, Chris went above and beyond to keep my repair costs down. He was great!
Couldn't be more pleased with the results, customer service, and. Immunization throughout the process
Great job, delivered faster than expected
They were very nice and professional, I would come back again.
Wonderful and quick repair! Great job! Thank you!
The repairs and cosmetics are excellent! Thank you so much for taking care of our "baby". Much appreciation for such an excellent job done.
They we're all very nice and helpful
We were kept well informed about the progress.
We could not be happier with the excellent customer service at this Service King location!! We worked with Logan, and he was very attentive to our car repairs and meeting our needs from start to finish! The quality of repairs is excellent as well. We will definitely be referring people to this particular Service King and Logan. Very, very pleased!!!!!
They took very good care of me and treated me with the most respect. I would love to do business with you again.
Robert my contact on the scene gave superior customer service and 100%
Attention to my much loved BMW! So a big Thank You goes out to him!
Vehicle Make : Volkswagen
George was an absolute professional!!
David was amazing in taking care of my repair needs, and went above and beyond to ensure my complete satisfaction.
My family has used Car Care/Service King several times and have always had great experiences. Thanks again.
Vehicle Make : Mitsubishi
My wife is happy with her car thank you
Very professional and kept me up to date. Great work on my car!
Completed on time and exceptional communication!!
Will HIGHLY recommend SK to those that need their service!!
Very nice supportive and helpful staff