Star Body Works

Great job by all. I appreciated Marco keeping me to date on the repairs.

It took an exceedingly long time to get an appointment. After I had another person take the car in for an estimate because I was unable to do so, no one from your office notified me that you still needed my signature, causing another delay! I don’t think I should have to drive a damaged car around for over three months before it’s fixed. The car rental agency adjoins Star body, and the insurance of the person who damaged my car covered repairs and rental. But Star didn’t give Enterprise the insurance contact information, so I ran into difficulty in getting a rental car. I also wish I had been told in advance not to go to a drive-through car wash, but that I would have to drive to Medford from Ashland to get a hand wash at Star. The car looks nice now, but it was all together, an unpleasant experience that exacerbated the disappointment of having a careless driver damage my car.

Marco and the team hit a home run on the whole process of repairing my wife’s van. You guys are always kind and courteous and respectful. I’m so glad that I do business with Star Bodyworks. Peace be with you and may God bless you.

Everyone involved was incredibly helpful in the process of getting our car repaired and in a timely manner. So, thank you very much and I really appreciate it

You guys had our vehicle for a week before you even touched it. All that needed fixing was to replace the gas tank lid. My husband had to call to find out the status of the vehicle. He was told during that phone call that you guys were fixing it right then and there! As an added bonus, someone forgot to put the spring in the door so it took 2 people to open the gas tank door to gas the vehicle. You guys did order the spring and several days later you fixed it. I guess my expectations were a little bit higher. Thank you.

keep up the good work

Very friendly, fast, efficient. Beautiful job. Well done.

You did not fix my car! You completely tore it apart so that you could get paid by the insurance company to provide them an estimate. You lost and broke pieces off my car, did not put them back on, and completely screwed us over.

Marco was great to work with.

All around excellence.

Very professional and kept updated with progression of completion.

Car repair still looks great

Everyone was friendly and helpful. Thank you

The car looks beautiful! We appreciated Marco’s special attention and frequent communication. Thank you.

I normally don't write reviews however when I brought my 2011 Toyota Highlander for a paint issue they were not only accommodating but even called back to reschedule when I forgot. The paint repair was amazing (looked OEM). I highly recommend Star Body Works of Grants Pass and Medford.

I would come back again

Always professional yet personable!

Good job

Our 5 year lld car looks brand new. The relairs and paint job are awesome.

It took two months of waiting for you to tell us that the car was going to be totaled. We NEVER received a single update via text or email (as you has promised you would). What a total farce the whole ordeal was. We will be sure to go out of our way to tell everyone we know how poor your service was. Totally, and completely dissatisfied. :(