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Vehicle Make : Acura
Charles M..
1 out of 5
9/4/2015
ABSOLUTE CRIMINAL - I TOOK VEHICLE THERE AND WAS TOLD ALL WOULD BE DONE PERFECT AND WOULD BE NO MORE THEN A WEEK, AFTER CAR WAS DROPPED OFF I NEVER RECEIVED A PHONE CALL,TEXT,NOTHING I HAD CALLED 100 + PLUS TIMES AND NOTHING THEN FINALLY GOT THROUGH TO THE OWNER (MARCUS) WHO SAYS HE WAS AWAY AND THAT PARTNER SYED WOULD HAVE CAR READY NEXT DAY - FAST FORWARD NOT ONE WEEK BUT THREE ALMOST 4 WEEKS LATER I GO TO PICK UP VEHICLE AND NOTHING IS DONE , NOTHING , NOTHING - OH IM SORRY THEY HAD IT CLEANED ,. NOT ONE THING FIXED AND I HAD 204 MILES MORE THEN WHEN I DROPPED OFF , GAS WAS ON EMPTY AND TWO PAIRS OF EXPENSIVE SUNGLASSES WERE GONE !!!!!!!! I CALLED OWNER 100 TIMES AND HE SAID HE WOULD MAKE RIGHT SO STUPID ME WANTED TO SEE ALL WORKOUT AND WAITED AGAIN 1,2,3 WEEKS AND NOTHING THEN FINALLY WHEN GETTING THROUGH I WAS VERY UPSET NATURALLY AND HE GOT LIKE TOUGH GUY WITH ME TELLING ME DO I KNOW WHO IM TALKING TO AND THREATENED MY FAMILY,ME AND SAID HIS "BOYS" WOULD GET ME IF I TRY TO DO ANYTHING AND COMPLAIN . ARE YOU CRAZY WHO DOES BUSINESS LIKE THIS ???? IM CURRENTLY WORKING WITH NYS DMV INSPECTOR WHO TELLS ME THERE IS 24 SIMILAR COMPLAINTS AND LOOKING TO SHUT THEM DOWN , ALSO HAVE FORMAL COMPLAINT WITH ATTORNEY GENERAL OFFICE AND IM PRESSING HARRASEMENT CHARGES FOR THE THREATS STAY AWAY FROM THIS PLACE --- FAR FAR FAR AAWAY CRIMINALS.THIEVES,THUGS,CON MEN WHO I WILL MAKE SURE OUR STOPPED NOT ONLY FOR ME BUT FOR OTHERS SO NO ONE GETS HURT ---------------
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Vehicle Make : Acura
charles m..
1 out of 5
8/31/2015
Horrible service. They lie to you repeatedly. Avoid phone calls. Damage vehicle. Never met a deadline they promised. Divert you to other people when they run out of stories. Take ridiculously long to do minor repair. Will not guarantee anything. Avoid this place at all costs. State farm paid them 10k for my bumper and I'm still getting my car back to how it was before it went into their shop. Would not trust these guys if it was the last body's hop on earth. Dont be fooled like I was. They screwed me up so well, that if I had a family to support right now, I would have a very tough time. I'm still bleeding money because of the thieves at next level auto body. Meanwhile they got a nice fat check. Never trust people like this don't fall into their scheme like I did.
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Vehicle Make : Mazda
king k..
5 out of 5
3/11/2015
I give these guys 5 stars. They were professional and helpful every step of the way. They even assited me with getting a rental. My car looks brand new. Thanks - Cassandra
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Vehicle Make : BMW
Melissa R..
1 out of 5
2/21/2015
Horrible! Car has been in this shop for over a month for a minor repair. Completion date has been changed three times. It's a hassle whenever you call for status updates, no one has a clue on what's going on with your vehicle. Then they constantly make up stories and lies. This place lacks professionalism and customer service. Definitely not worth your time nor money! STAY AWAY
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Vehicle Make : Audi
CJ C..
1 out of 5
12/30/2014
Horrible service. They lie to you repeatedly. Avoid phone calls. Damage vehicle. Never met a deadline they promised. Divert you to other people when they run out of stories. Take ridiculously long to do minor repair. Will not guarantee anything. Avoid this place at all costs. State farm paid them 10k for my bumper and I'm still getting my car back to how it was before it went into their shop. Would not trust these guys if it was the last body's hop on earth. Dont be fooled like I was. They screwed me up so well, that if I had a family to support right now, I would have a very tough time. I'm still bleeding money because of the thieves at next level auto body. Meanwhile they got a nice fat check. Never trust people like this don't fall into their scheme like I did.
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