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Vehicle Make : Ford
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1 out of 5
11/24/2015
This is a terrible place to do business. The owner of this business is a complete pig along with the people that hangs out at his business. My wife and I have a 2006 Mustang GT (newly bought for us in the Spring of 2015). We went in to get the quarter panels on the inside of the doors fixed. The vinyl was coming off the foam inside (glue was dissolving). We mentioned that we were going to get all the paint dings fixed in the Spring of 2016 with him based on a personal recommendation. When we got the bill, we were charged for the doors (which was expected) and a couple of dings that were fixed. The bill ended up being over $250 more than expected. We paid the bill just to get the vehicle back and then called back to complain. He does services on the vehicle that was never authorized which is against the law! When talking to him, it seemed like this was a normal practice and he claimed he didn't know he was breaking the law but "just didn't want to get sued" after I read a passage from the attorney Generals office about auto mechanics. We picked up the car at night so we couldn't inspect it because it was outside but upon getting it home, we found large scratches across the hood and on the fin of the vehicle that weren't there when it was brought in. From talking to some people in the car business, it sounded like someone dropped a towel while drying the vehicle and started to dry the vehicle with a pebble on it. We now have more work that needs to be done on the vehicle. On to the owner's character. My wife took the vehicle in and his first comment about the vehicle after finding out the make and model was, "there's nothing sexier than a girl that knows how to work a stick" and when picking up the vehicle, a guy (that doesn't work for him) said, "Nothing hotter than a girl in a mustang." Both comments are completely out of place. I wouldn't go back to this person even if the work was perfect because of these comments. I WILL NEVER RECOMMEND THIS BUSINESS TO ANYONE OR GO BACK WITH ANY VEHICLE.
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