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Vehicle Make : Ford
Stacy J..
1 out of 5
What a joke! The sad thing is that the paint job wasn't that bad but the prep was horrible and upon delivery, I discovered that they had scratched the #$% out of my brand new tail lights. They left adhesive material where the badges go, which should have been sanded clean, they just painted right over that. We discussed several items that I wanted to make sure were sanded off, like the gravel sticker at the bottom of the rear fender molding, etc. Nothing was done that I asked except the three dents I paid for to be repaired. When I called about the taillights, I was told to bring them up and they would take a look at them. Two days later, I hadn't heard anything so I called. Another person answered and told me they were replacing my lights and I could come get the scratched ones since I haven't been able to drive the truck for going on two weeks now. When we arrived to pickup the scratched lights, it was like there was never a conversation. No one knew why we were there because they hadn't had time to work on the scratched lights. Great customer service right! And they lost at least 5 other paint projects due to this horrible interaction. Stay away!
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