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Vehicle Make : Subaru
David M..
1 out of 5
Absolute worst auto body shop in the area! Repairs were so bad that the car was moved to a new shop where it was totaled. When my car was taken to Murphy’s Auto Body on 12 November 2013 I was given a estimated repair time of 16 days. It was over a month before I got my first look at the car on 23 December 2013. The lines on it were way off, screws left in the back seat, interior was filthy, the list goes on. The second time I looked at the car was 15 January 2014. This time I noticed even more wrong with the car, they actually tried to hand the car back to me with paint on the seat and door jam. Third time on 30 January 2014 they agreed to bring the car up to me at my work. I could see issues with the car even before it was off the tow truck. The car's back door was flat looking compared to the rest of the paint. They over sprayed and got paint on the roof rails on the top of the car. They tried to cover up a bad window replacement in the back by using black paint over the messed up window seal. They used about 1/2 to 1 inches thick of bondo around the wheel well in the back. The car had two cracks in the fender when you looked at it from the back with the hatch up. I have pictures of everything and will be putting them up on the website I’m working on soon. Avoid this Repair shop like the plague, unless you want to leave with more damage than you came with! The owner Chris Murphy will lie to your face. He agreed to pay a fair number of days for a rental car, and when he saw that the insurance company paid most of the rental bill he refused to pay anything else. This turned into a five month nightmare for me. Two more months of fighting with the insurance company and Murphys Auto Body after the car was pulled from this shop before it was totaled.
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