Very professional!! Had a great experience!!
Panel gaps are off. Panels are unlevel they is paint drip.
Our service representative was Don at the 1st Street shop. We were very pleased with the quality of the repair. We also had good on going communication about the status of the car. We found Don excellent to work with and very untuned to our needs. Thank you, we would come back although we would hope we don’t have too!
Bonnie Rich and Francis S
Truly appreciated the daily updates. Gayle (sorry if it’s misspelled) is very professional; thank you. Car was fixed and well done; can’t tell where the damage was.
Friendly people and loved getting text messages to keep me updated
Exceptional customer service. Loved the daily updates, never wondering what the progress was. The car looks brand new, thank you.
I was told that we would be getting email updates every two days, but this did not seem to be true. When I called, staff was helpful but I did not always get the follow-up they promised (for example, a phone call from the technician with an update on my repairs). It seemed like we would always have to call and make the initiative to receive updates. When we picked up our car, there was item that was claimed to be fixed but it was not appropriately addressed. Danlar now has to reorder the part and we will have to drop off the car again for a quick fix. We were highly recommended to this business and unfortunately have been disappointed. We are grateful for the kind employees. We just wish the quality of work was better. We are hoping for some resolution after our follow-up visit next week.
Very pleasnt amd helpul experience:-)
Your team was very delightful to work with. The two ladies in the front were very nice and everything was done perfectly and stress-free. I really appreciated the updates! Thank you Danlar team!
Great customer service with efficient fast repair service!
excellent service and attention left my car like new ... very good job
Overall an excellent experience!
I was Extremely well kept informed
Completed sooner than I was originally told and
Excellent quality, my car looks brand new!
Vehicle Make : Volkswagen
They did an amazing job on which I thought was going to be impossible to finish in the amount of time they did. Grateful for the company & love the job they did 15/10 service & repairs.
Vehicle Make : Mitsubishi
The front bumper that was replaced was not aligned properly. There are some gaps where it meets up with the original front part of the vehicle. I was told to schedule a time to bring it back. Not happy to have to take it back. This is an inconvenience.
As always, courteous, professional and stellar work! Thank you for being so kind and easy to deal with!
Every person that I had direct contact was very
friendly and personable. I appreciated the text updates on the progress of my vehicle.
Quality of work was excellent. Thank you
The staff is outstanding. Friendly, courteous and helpful. The work was as if nothing had ever happened to my vehicle.