Fast friendly competent
We found some overspray that weren't removed, some areas that were supposed to be painted that weren't, and some other items that seemed incongruous with a quality product.
Every one was professional and friendly. Raul stayed in touch through out the process and was very helpful. The work done was excellent! They replaced a fender and everything lines up perfectly and the paint job is superb. I will recommend them to anyone who needs any body work.
The staff members were helpful and friendly, without exception. I also appreciated being kept up to date.
Great service, great workmanship. Could not ask for more!
Danlar staff were very friendly throughout the entire process. I was kept up to date on the status of my car repair and my car was ready for pickup earlier than expected. I would definitely bring my car back to Danlar if I ever need body shop services in the future.
Great customer service. Very impressed
Marie and crew were amazing! you guys went so far above and beyond in both the areas of repair work / quality as well as customer service!
A very good job done on my very little situation,on my light repair needed. Thank you folks.
Everything was super; the repair & the courtesy was were wonderful. I’m was thoroughly satisfied.????
Great job and very happy with how my repair turned out
None regarding Danlar. It was a bit confusing using my android tablet with USAA. I was never able to figure out how to send a picture of the accident description to the USAA claims adjuster.
Gail -- very pleasant to work with and she always kept me up to date on the Veterans Administration Medical Center's vehicle repair. Thank you Gail !
The last email I received from Danlar was that my vehicle would be ready for pick up at 09:36 AM of Jan 19. I arrived in mid afternoon to pick it up and it was being washed -- it was not ready . So I waited. No big deal but an annoyance. Then after I drove away, I turned on the radio and saw a message that I had to input a code #. That occurs when the battery has been disconnected. So I called & learned that yes, the battery had been disconnected as part of the repair work and they should have let me know or entered the code#. I knew where the code # was located so again -- no big deal but an annoyance. Then a bit later I tried to open the rear window of the vehicle and -- nothing happened. I called, and was told to bring it back to the shop. So I drove back across town, and the guys looked at it and pointed out that none of the work they did affected that window. They trouble shot electrical connections and did not find a cause and said they would need to contact the USAA to address it further. Since I cannot say when this problem occurred, I departed. I can say 100% that it was working normally when I last used it but I don't recall when that was in relation to the date I brought my vehicle in to Danlar. So I guess that it is on me to get it further assessed & repaired. While none of these issues by itself was a "show stopper" -- in combination, they lead me to NOT be 100% satisfied w the Danlar experience.
My first experience with Danlar Collision was in the 1990's and I'm as satisfied with them now as I was 20 years ago. Great job !!
It took longer than I expected but the workmanship looks excellent
Was very impressed with the work.Alsothe people who work. Very friendly. Thanks!
The staff at Dunlar was amazing from start to finish.