Auto Collision Center Group

I've used this facility before. Seems different now - seems the jobs are being rushed. Take time and do the job well the first time.

Thank you for the speedy repairs.

I had to replace the battery since it was dead. Check engine light and traction light are on. The engine was detailed but at the same time vacuum hoses were disconnected and air intake hose broken car runs like **** nothing like it was! I’m not happy at all and don’t want to do business with you ever. Im **** out of luck worst experience ever

Thank you everything went as planned!

Thank you for cleaning the car

I'm finding too many problems that I am starting to doubt the overall quality of your work. For example, (****) the rear liftgate pull handle was completely misaligned when the car was delivered (problem addressed); (2) the liftgate interior panels were loose and later verified clips were broken during assembly/disassembly (parts are in order); (3) valance panel was painted together with the bumper cover as if they were a single unit (this is not the way to do things properly!); and (4) the paint job has visible imperfections that need be corrected. When talking to the manager, Andrew, he said the paint issue (4) can be easily corrected with 'sanding & polishing' without the need of repainting given the small area affected by the over spill. However, if the result is not to my liking he would repaint the bumper cover. I agreed to take the car back when the interior panels arrive (2). On the valance issue (3), he is trying to convince me the problem is barely visible but if that bugs me a lot, he would need to remove the bumper cover and valance to be repainted. At this stage, I will wait for see the outcome of 'sanding & polishing' before I decide to have the whole thing redone.

perfect, except for bits of blue masking tape

Thank you

The folks at Auto Collison Center were wonderful! I appreciated the updates and the care they had at making sure I understood what was happening with my car, as well as answering all my questions. Thank you all so much.

You have done a very nice job and the communication was great!

I already provided my comments in the previous survey. The tire pressure monitoring system has malfunctioned after the repairs.

excellent job done on the car. the paint job was flawless and status reports were great.

My daughters car look worst then she initially bought it!

It was completely negligent of them to not keep the car charged to a level that wouldn’t have drained the 12V battery. Imagine taking you pet to a vet for surgery and having the surgery completed, but the animal not fed and dying of starvation when discharged. Repairing teslas is not the same as caring for them. Would they have left the headlights on for weeks on an ICE that was being repaired?

service was performed by a professional team.

The repaire has not complete. Still pending for right rare window molding. Please do not mark this task as complete. Thank you

Great workmanship and amazing customer service

The repair was clearly explained. It was done faster than the expected day.

Thank you for repairing my car you did a beautiful job. When I went to pick up my vehicle I was extremely satisfied it was cleaner than when I dropped it off.

Repair took longer than estimate. The door lock has a squeaky sound after repair that needed rework.