Although the completion date was delayed, but the service and quality of the job was very satisfactory. Thanks to the staff and Andrew who made the wait worthwhile.
I feared about the paint with respective to the color would look new. But they did a fantastic job! Keep up!
Excellent process ... quality work. very timely, outstanding communication, terrific result ... I will refer unreservedly
Excellent job on my car looked brand new again and great staff!
Very professional and convenient
My car is lexus and as rental car, they offered me a corola which I had to pay in order to upgrate it.
More over, my tiers were unbalance afterward which I had to go, spend another extra time to balance it.
They washed my car, but it was a messy wash which left stains+dirty interior.
There we some left over work which I had to mention when I was picking it up.
The car looked impeccable! The service was friendly and informative and they walked me through all the steps and followed up when they said they would.
Thank you for making the process so seamless.
The repair works done fine and acceptable but car when delivered was not cleaned. The back seat behind driver side has some spot of oily nature, there was glue or sticky residue on the rear quarter panel on driver side and the gas tank cover is all faded as it is was painted over but not finished.
Had to make a return visit to fix temperature sensor which was not correctly connected and caused check engine light after picking up the car.
i love that they completely took care of everything, including a full detail of the car prior to pick up. The process was well explained when I met with the Geico Rep. I was keep aware of progress by regular emails, and everything happened per the estimate, i.e. price and time! Easy and smooth process. Loved it!
The process was easy. You fixed my car in the time you promised. The quality of work looks good. I love that the work is guaranteed for the time I will own my car! THANK YOU!
Vehicle Make : Mini Cooper
Thanks for the updates about the progress of the repairs. Just when I was wondering what was going on I would get a text message with an update. Everyone was very courteous and helpful. It’s never fun to have your car need to be repaired but this was mostly painless. The repair work looks great and having my car detailed was a real treat. The rental car I got was less than superior but it worked. Having to pay the sales tax on the rental was also an annoyance and came as a surprise.
Andrew was especially helpful. Good customer service!
Vehicle Make : Mini Cooper
The car was not completely cleaned. There were still chips of broken glass inside the car.
I would say it is not completely done.
Vehicle Make : Volkswagen
Thanks for a great work done in a record time!
Very professional! They answered every question and I was completely satisfied.
I even got a loaner car.
Thank you for your processing. All of you are nice. Thank you again.
Robert is a star. Beautiful job on my BMW. Thanks.