My car wasn’t completely done. They forgot to put a part underneath my car. Now I’m hitting the undercarriage when I go over a speed bump. Goiter to mess up what was replaced. Very disappointed with the service. Texts I received from you all indicating my car was almost ready but it wasn’t when I picked it up!!
Good job. Had to take it back the next day after receiving it, headliner was rattling, LT had them fix in about 10-15 minutes, drove it, no more rattling. Thank u
Thank you to all staff for their expedient service and professionalism with the repairs done on my vehicle. Quality Care!!!
Good work, well done. People were nice and very cooperative. Nice.
Thank you for making my car new again!
They did an ok job considering there were deep door songs that were not there and scratches on the door
Sid is amazing. He’s so personable and took care of everything so well!!
Vehicle Make : Volkswagen
This was the best experience EVER! Thank you sooooo much
Awesome job! Got it repaired quickly, which was totally appreciated.
I'm working with Bruce, who is very helpful, to get a minimum of four pieces of missing body plastic located and re-installed on the car. This includes missing logo badge on trunk, missing window rubber molding, and a mirror that is still broken from hail damage and now missing the bottom plastic attachment. There is also quite a bit of rubbing compound that needs to be buffed out.
Very professional and repaired vehicle in a timely manner. Staff was friendly and love the text and phone calls about how repair was going. I will highly recommend to my friends. Repair comes with warranty and can’t beat that.
Waiting for a left headlight to come in to complete my repair. When that’s done I will finish the survey, hope it doesn’t take to long!
Vehicle Make : Mercedes Benz
Great service. Car looks great. LT was a pleasure to work with.
Great customer service from start to finish. Thank you
Thank you for the beautiful job! I am very pleased with the service receivedLT Hettick, service Advisor is excellent in his job. Courteous and clear in his paperwork. work schedule in time... even earlier.I am so happy to see my car back as beautiful as ever.
I will HIGHLY RECOMMEND Car Crafter.
Thank you Todd!
Dan kept us informed along the way and our vehicle looks great. Thanks
I had to wash the car inside and out... I would think that would be standard... other than that everything is good
I am satisfied with the work done and the friendliness of the people whom I interacted with. However, I was disturbed by not being kept informed when there was a delay in completion.
Absolutely flawless and perfect customer service. From start to finish. LT is amazing.
Great customer service! Always provided me with updates on the status of the repairs! Very impressed with the repair! My vehicle looks brand new!