Body Shop

Real Reviews From Verified Customers

Rhonda C.
Vehicle Make : Ford
5 out of 5
6/21/2018
Dan took real good care of us . Always satisfied with his work .
Patricia H.
Vehicle Make : Honda
4 out of 5
6/11/2018
Kyle did a fine job of explaining, clarifying the process and getting me on the way in my fine, like new,little Honda! Everything looked great and I appreciate having the garden soil cleaned up from the back seat where the geraniums had been tipped over!lea The damage to my bumper and wheel- GONE! Thanks everyone. Patricia H
Charles M.
Vehicle Make : Toyota
5 out of 5
6/9/2018
I have had excellent service from Car Crafters for the past several years. I would not consider having collision repairs made at any other facility.
Catherine F.
Vehicle Make : Tesla
2 out of 5
6/9/2018
We purchased the parts after our insurance company had already paid Car Crafters to do the work because we were told that they could not get the parts in a timely manner. We purchased exactly what we were told to purchase from Tesla -- they used one part and "found the others" but did not credit us for the parts. We only purchased the parts because we were told it was the best way to get them in a timely manner. We never expected that both we and USAA would pay for the parts to repair our car. The cost of our parts should have been deducted from what we paid Car Crafters.
Charles C.
Vehicle Make : Jeep
4 out of 5
6/8/2018
Car crafters is a busy business, yet you are treated with respect and they make sure you are happy and satisfied before you leave
Anthony V.
Vehicle Make : Toyota
5 out of 5
6/8/2018
Everything was great. My advisor, Keith H., did an excellent job in all phases of the repair process.
Sue D.
Vehicle Make : Cadillac
5 out of 5
6/6/2018
Awesome customer service
Pete V.
Vehicle Make : Ford
5 out of 5
6/6/2018
All employees at. At CarCrafters we’re very helpful Matt, and Jody ! ???? very pleasant place Great experience
Johnnie W.
Vehicle Make : Nissan
5 out of 5
6/6/2018
I had a wonderful experience. Shawn is an asset to your company and I will recommend Car Crafters every time. Thanks for a job well done!!
Joe D.
Vehicle Make : Lincoln
4 out of 5
6/6/2018
Very positive 1st time experience with Rio Rancho crew , explained to them that we were on a strict budget and the final cost was a bit lower than the original estimate. Thank you guys for helping to keep cost somewhat reasonable. I would definitely recommend car crafters to family and friend.
Sergio H.
Vehicle Make : Toyota
5 out of 5
6/6/2018
They made the best of a stressful situation, the customer service representative was clear and helpful. When I came back to pick up my truck I received exactly what I expected
Daniel H.
Vehicle Make : Chevrolet
5 out of 5
6/5/2018
Great repairs, communication, and customer service. Recommended!
Ileana J.
Vehicle Make : Hyundai
5 out of 5
6/5/2018
Everyone was courteous and professional.
Rhoda C.
Vehicle Make : Nissan
5 out of 5
6/5/2018
Victoria at the front desk was very sweet and helped me both on the phone and at the shop. Roger **** was awesome, kept me informed about the whole process and was very polite and trust worthy. My daughter also loved the lady at enterprise!
Cynthia M.
Vehicle Make : Subaru
5 out of 5
6/2/2018
Well taken care of. Car was finished 5 days early!!
Stephen M.
Vehicle Make : Chevrolet
4 out of 5
6/1/2018
The only issue we had was that it was very difficult to get return phone calls. The work itself is outstanding.
Hermine H.
Vehicle Make : Ford
5 out of 5
6/1/2018
Kind and knowledgeable.
Ray D.
Vehicle Make : GMC
5 out of 5
6/1/2018
Great job great service
Karl S.
Vehicle Make : Toyota
5 out of 5
6/1/2018
Thanks Joe and everyone else involved. My car looks perfect.
Robert Z.
Vehicle Make : Kia
5 out of 5
5/31/2018
My Kia Sportage looks like it never got hit after you repaired it. Thanks for a job well and professionally done.

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