Great job easy process happy with the office staff
Very pleased with the work that was done and my interactions with the staff
KENDRICK'S provided excellent customer service, from the adjuster to the shop manager. My car was ready before expected.
There was a bit of hidden damage that was not found. I told the person that I showed the damage to and he stated he wound contact me within 48hrs about getting that taken care of. He also stated there would have to be a amendment done to cover this damage. Thanks for be very professional about my repairs.
im pleased with the performance of Kendricks body shop. My car looks even better and ive decided to let these gentlemen complete another project for me in the very near future!
Customer service excellent and repair work awesome!!!!!!!
I was so impressed with how nice everyone at Kendrick's was. I was also impressed with how you kept me informed with email notifications of the progress of the repairs and the expected completion date. My car looks fantastic. Really did a wonderful job. Entire experience was great.
Excellent service...completed earlier than expected. Your service representative Shannon is the best. I will refer my friends! Thanks for making a bad accident experience positive. I told USAA you were the best.
You did a remarkable job. My car looks like I first bought it. I am very satisfied.
I feel like they took care of everything and made it such a pleasant experience! Felt like I was a valued customers even though insurance (not even my insurance) was covering the bill!! I will be back for any personal needs!!
Vehicle Make : Volkswagen
Super job, folks. Everything back together, the doors and windows function and even sound correct. Paint match very very good. I will see how it ages. The only thing I found (and I am very fussy, having restored several cars) was several dust nibs that had to be polished out. And when I got the car home, I found some over-spray on the front passenger window - tried lacquer thinner, and could not cut it. Any suggestions? Car is back at Clemson.
Friendky, would not hesitate to recommend to anyone.
A superb job by super people.
Great job very professional!
Not completed anywhere near on time
I am very pleased wish the customer service experienced and the work that was done on my car by Kendricks paint and body. The job was well done! Excellent!
Outstanding customer service
I had to take my SUV to you guys 3 times in the past year and the work has always been great quality. Thanks for your work!
Vehicle Make : Volkswagen
I trust Kendricks so much so that I sent my car my car to the shop, went to an appointment before going to the shop to make arrangements. You have always done a good job for me. Everyone is friendly and professional and took care of my needs.
I love my car they did a wonderful job with great customer service...
great service. excellent repair. friendly professional. delivers as stated. great experience
Customer service was excellent (except that you gave us someone else's repair invoice ( I will return on 9/15 and pick the right one). Chris was very helpful in keeping us informed on the progress our truck's repair. Thank you for everything you did for us.
Bill & Marilyn B
Chuck McCombs, thank you for your prompt and superior service and customer service, as always. If Kyle Allgood has any issues with his Elantra, he'll call. However, as the insurance holder, I am thankful you finished a little early.... Will recommend Kendrick's to others as well...
Thanks again, Chuck!
Cindy Stafford (formerly Allgood)
Good job keep up with the good work
Outstanding customer service from the start of my claim till the finish. The staff was incredibly helpful and nice, keeping me in the loop of my repair every step as they worked on it. My truck was finished a lot faster than expected and the quality of the repair looked like they had been working on it for weeks. I appreciate all the help Shannon and team!
I have never had such wonderful service as I received from Kendricks! First class service every step of the way! Thank you so much!
From beginning to end Chris Cooper went above and beyond with his friendly and patient attitude, professionalism, and prompt call backs. I would tell others that ask if I know a good mechanic, I have his card in my wallet. to answer the with his number. Thanks again our car looks so beautiful!
thanks again for everything guys!
This is my second personal visit to Kendrick's since I have had this 200. Exceptional service is the only thing I can say. However, my family has been using Kendrick's services for years.I would not recommend or go anywhere else!
My car looks great. Not only that but I saw that they buffed a couple places at no charge. Appreciated the updates and entire staff was helpful and accomadating.
Chuck in particular went out of his way to make sure I was kept up to date and happy with their work.
Great very professional guy and for sure would return my autos there if ever needed again!
Thanks Kendricks crew!
Everyone was helpful and friendly, especially Mr. Wilder. I am extremely satisfied with the repairs. Great job and thanks for great service.
Chris was very professional and pleasant to deal with. If ever I need paint and body work again I will come back.
You were very good about keeping me informed of the status of my car. I was very pleased with all of your service.
I appreciate that Kendrick made the whole process stress free and they repaired my car in a timely manner. The car looks great, thank you!
They did a great job on my car! The customer service was excellent especially Chuck McConnel! The entire team is extremelyl
This was hands down the best experience I have ever had in terms of courtesy, professionalism, and friendliness by the staff. The one stop shop with the rental service is great and convenient. You guys rock!!!
CAr was due to be completed on Friday and had to wait until Monday to pick up. After picking up and taking home I found very poor workmanship and took it back on Wednesday. On Wed, I was told to bring it back in on Thursday (tomorrow) and they would fix the obvious issues. They did agree to pay for a rental during this time, but the delays and shoddy workmanship created a pretty poor customer experience and I chose Kendrick because of the good customer experience I had in the past. Disappointed this time
Overall I gave five stars to Kendrick Paint & Body for job well done, the team is professional and takes care of customer's need. The area for future improvement is working with vendors to get parts to shop in a timely manner.
My car looks great and the time it took to repair it was phenomenon ( less then 5 days). Customer service was top of the line even with Enterprise car rental. Thanks Kendricks your work and kindness has been shared. Frances Kidd
Took longer than expected, but looks brand new. Will definitely use them in the future if needed.
Chri Cooper was very helpful keeping me updated.
Vehicle Make : Volkswagen
Everyone was very helpful and the work was done in a timely matter. I would definitely recommend Kendrick's to others.
Thought service was excellent and staff was extremely friendly and welcoming. Work was done very quickly and looked fantastic. If the need arises I will be using again.
The staff was great, Always very friendly and super helpful. The text messaging service was very convenient and kept me in the loop on what was going on with my car every step of the way. Thanks, Kendrick Paint and Body.
When car was on schedule, e-mail updates. When things went out of whack, no information.
My truck was damaged in the rear and the right front. When i got the call that my truck was ready and i came down there to pick it up. When they pulled my truck up for pick up i looked over my truck to see if all the damage was fixed. Well the rear of the truck looked good but when i went to the front to check it, it wasn't even touched! When i asked Chris why it wasn't fixed he said...oops i overlooked that. He then pulled damage estimate up on the computer and saw that it had that the right front had to be repaired. How does that get overlooked???? That's not very professional ans looked bad on your business. Yes please contact me on this matter. Thanks, Jason C
Unfortunately, I have given you guys lots of business in the last year due to someone running a red light & hit & run & Mr. HUSBAND with another accident in my vehicle. .... Quality work, professorial staff. I am pleased. Thank you..
The staff were all extremely helpful and professional. I was provided updates throughout the repair process on my vehicle and Kendrick's actually completed the process 10 days ahead of the estimated completion date! There was no hassle and they worked seamlessly with Enterprise rental (conveniently located in their Wheeler Rd office!) and my insurance company. My husband and I will recommend them without hesitation!
Very nice people with whom I worked.
Mr Jimmy Kendrick has been doing my vehicles since 1989. When you drive the best only the best service will do. Thanks for a job well done.
I was extremely satisfied with my experience at Kendrick Paint and Body.The customer service I received was above and beyond. This was my first car repair of this nature and I didn't know what to expect. As soon as I walked in the door all worries went away. The entire process was explained to me step by step. Follow up contact was frequently made informing me of repair status and updates. I had my car back earlier than expected and it looked magnificent! Thank you!!!!
Excellent job, completely satisfied. Repairs completed ahead of schedule.
The car was delidered unfinished
I was extremely happy with the repair work on my car..Chris was very nice and kept me updated on the progress as it went along... thanks!
Chris Cooper was helpful and knowledgeable and we're very pleased with the repair work. Thanks also for returning the car in cleaner condition than we gave it to you! Appreciated the clean and comfortable reception area as well.
Kendrick's is a great place to do business--will recommend you!
Vehicle Make : Volkswagen
Prompt service and the employees really take care of you!
Keep up the good work and professionalism. Thank you very much.
Vehicle Make : Volkswagen
You guys did a good job thanks
Yes I was very pleased he'll Chris Cooper handle me and my vehicle satisfying me and my wife he deserves a lot more on how he handles everything thank you and have a nice day thank you Chris Cooper ***** this is a five-star experience for me we were satisfied
Everything was great and fast. Employees was very friendly.
The repair work was excellent & I really appreciate the way the entire vehicle was cleaned & polished.
They did a excellent job! I'm very satisfied!
Would use kind ricks again.
Kendrick did a wonderful job on my car I received daily updates letting me know how my car was progressing. I highly recommend Kendrick's for all your repair needs.
Very professional and courteous
Good work and the staff worked hard to keep me happy. Well done.
Very professional and personable. Kept me informed of progress. Finished on time and looks like it did before accident. A pleasure to work with.over very good experience
Excellent customer service
Your team is OUTSTANDING!!!!!!!!!
Great service from the team, especially Chris c who was my direct contact for repairs. Thank you.
Fast, efficient & professional service. I have utilized Kendrick's on numerous occasions & will continue to do so. If asked, I have no reservations in referring someone to Kendrick's.
Very professional and courteous shop.I would highly recommend them to anyone.Thanks for a great job on the repair!!!
Continue to let your words be your bond. That is having the vehicle completed as promise
This is the second time my vehicle has been in your shop and each the vehicle came back looking good , only one slight issue , my phone charger and AV plugs are not working but the car looks great .
And a high five!!!
Very pleased with quality of work and great communication.
Everything was great but my bumper is still coming off where it was when I took it in. And the hole underneath on the undercarriage I thought was going to be repaired was not. Would love to get that fixed.
Vehicle Make : Mini Cooper
Car looks great like always
Thanks again for all you help. Working with you was very pleasant and I will definitely recommend your shop.
Hood seemed to be misaligned and rattled going down the highway the day I got it back. Also the front drivers side speaker is not working. Chuck was a big help and professional but I wish my car was put back together 100% and not have to drive out of my way to get it fixed, again.
I appreciate the prompt attention given my car.Thank you.
Everyone was great at Kendricks. Chris was especially helpful, knowledgeable, and courteous. First class company! Thank you!
Brought it back for some issues w paint and side and trunk panel fit.
top of the business with good service
Repair looked good. Completed as promised.
Service was great although the length of time for such minor repairs was too long.
You did exactly what you said that you would do. I got it fixed in less than 24 hrs.very professional and friendly.
The car looks good as new!
The additional care given in cleaning my vehicle after its repair was greatly appreciated.
have a paint issue that must be fixed but happy with work on matching the color
The repairs took longer than I expected.
They were quick and professional.
I loved the service . Friendly people that did a good job on time. Glad you have rental service available on the premises, so convenient. Friendly service there also.Thank you.
Once again Kendrick service was second to none ... my Audi looks perfect; thanks Chris, Macie and RV for your awesome customer service.
Thank you for taking care of my car
It turned out perfect
Spending a lot on a car like that and some one hit you is so hard, but you made it look like new
James and Marie Penn
Th appraiser working with me (State Farm) was so kind. He made sure that I knew that your company would take care of me. When I picked up my car, he help me carry my belonging back to my vehicle. He went over all the work that had been done too. He was very kind. I also appreciate the text I received updating me on the work that was being done to my vehicle. My experience with Kendrick's was wonderful! Thank you
Excellent service as always!! Thank you.
The repairs came back great. The only thing that could use a little work is the communication. I never received any updates on my vehicle like promised even after filling out the "contact us" form online I never received calls. I was also told that if additional damage was found that in like be notified. I wasn't. My insurance adjuster just so happened to call me one day and asked me did I know additional damage was found and she told me the break down. When I would call to speak with a certain person that was handling my vehicle repairs my calls would never be returned. I'm still satisfied with the work, but this was the only downside I had. Overall great job.
Friendly staff, timely progress updates and quality work! Warranty seems great too, hopefully we never have to use it!
Thank you for making this a painless, fast and fast experience. Truly a professional company and I would recommend your services to anyone looking for body repair for their vehicle. Thank you
Thanks for keeping me well informed on a timely repair. Car looks great and would recommend to anyone.
I just wanted to say thank you for doing such a great job and the professional service I received.
Thanks for your hard work! It is appreciated
I was just very impressed with the customer service provided by Kendrick's. I would recommend them in the future to anyone who may need repair performed on their vehicle. Awesome job. Regards, Tonya G
Exceptional service and quality work.
Thank you all so much for excellent service!
I done have any because I am very happy about my car. Thank you. I am going to tell people about you. Thanks
Great service and appreciated the updates. I would definitely come back for their business!
Thank you for the care and attention to detail you displayed. The car looks brand new.
There are runs in the paint and spots of sand or some kind of grit in the clear coat there is also something not sure what on the bumper the time it took was ok but the quality I'm not impressed
Right now it's looking that job is well done.
Thank you for making this process so easy.
Shannon at kendricks paint and body on wheeler road went above and beyond to help me with my needs and any questions I had. He made my experience hassle free and stress free, I couldn't be more happier with such great service. Thank you!!
Everybody we dealt with this time was helpful, straight forward with information and accurate with projected finish date. It gave me confidence in choosing Kendrick's.
Thank you for your warm and professional service.
The business was excellent and the work as well. Very professional and well polite. I would definitely recommend Kendricks to anyone.
Kendrick did an outstanding job as always. They are the only shop in town we just to make our cars just like new.
We are ALLSTATE customers.Debra T
It was the best experience. The appraiser was the best. I will never use anyone except him and Kendricks. Super
When I got my car, an iPhone and auxiliary cord were missing from it. The guys were great and said they would either locate it or replace it, but until then, I am disappointed. I hope it all works itself out!
Just continue to give extraordinary customer service. Thank you for repairing my car. Chris is very professional and helpful. I will recommend your company to others.
Excellent customer service. Chris Cooper was very accommodating and treated us well.
Vehicle Make : Volkswagen
Outstanding service. Terry was extremely nice and he was always available to answer any of my questions. I am now a Loyal Kendrick customer for life! Thank you!
Excellent customer service and quality body work
The staff and everyone was very friendly and very professional I would prefer y'all to all of my friends that need there cause repair and it was a good atmosphere
Customer service was great. They let me exactly when and what was going on with my vehicle and once I received it back, as far as the damged area that was hit by my hit and run driver,it looked like nothing happened at all. As in like the damage NEVER happened. Very pleased with the work those gentleman perform over at Kendrick's. Hopefully, I will not see them again because if I do, that means I hit someone or someone hit me! ;) Thank you for your service, gentleman!
I absolutely loved the repair work. You guys made the damage from the accident look as if it never happened! Chris Cooper did an excellent job keeping me informed of the progress, and I was impressed by the professionalism of everyone at the shop. My car was ready before the estimated date, which was also great (although I was becoming spoiled with my rental car.) I definitely will recommend Kendrick Paint and Body to anyone. Great job, everyone! Keep up the good work!
My passenger side speakers doesn't work. Worked fine prior to body work.
I was contacted on several different occasions saying that my vehicle was ready and when I got there it wasn't ready.
If I need more repair I will return
You did an excellent job on my vehicle. I would not trust my vehicle with anyone else. Job well done.
Courteous and professional
Very convenient with Geico ins and guarantee is all I ask for on work Quality work looks very good thx.
Vehicle Make : Volkswagen
You guys are the best
Ernest & Audrey B
I was informed on the progress of my car,s progress every step of the way. That was noteworthy and commendable.
You bet. Terry, at your 15th street location, went out of his way to ensure my satisfaction. You have a good employee in him and he is a plus to your organization.
You all always do a great job. Very happy you were a preferred provider for the insurance company.
Thanks for getting my car back in shape! :)
As always very knowledgeable, committed, professional and courteous. Would definitely recommend. 100% customer satisfaction.
You guys were great. The car looks new and I thank you for keeping me informed so regularly. Hopefully I won't need another auto body very soon but if I do, you definitely have my business.
I appreciate the promptness and professionalism that I received. Thanks a lot.
Exceeds customer expectations always! Chuck was super nice. I will always be a customer!
Chris did an awesome job keeping me informed of my repairs!! Great customer service. I will highly recommend Kendricks on Broad St. Thanks for a job well done!
Shannon Maness and his team at Kendricks paint and body on wheeler Rd are the BEST. I'm always pleased and satisfied with the great work and constant feed back on repairs. Always keeping me posted is what I love best. I felt like a kid in a candy stored waiting for the best treat of all. The return of my Dodge Journey 2009. Thanks for everything team!
Love Joel C
Easy drop off, easy pick up, friendly staff. Makes the best of a bad situation.
Kendrick kept me well informed on the status of my vehicle. If there were any changes they left me know. Chris texted and called when required to keep me up to date on the progress and they had the truck ready two days earlier than projected. Outstanding service.
The entire staff at Kendrick was wonderful to deal with. They kept me informed on the progress of my car and were very friendly through the entire process. Thank you!
Great job and kept me well informed of progresss. I was impressed with quality of work!
I had an awesome experience with Kendricks. Shannon Maness was very professional and kept me updated on the status of my service. I would definitely recommend. 5 stars!!!!
Great customer service alone with great repairs
Mr. Cooper was awesome. He kept me updated everyday. The service was prompt and fast and my car looks brand new. I appreciate the great customer service and I will definitely make recommendations.
Excellent customer service and in quality of work. Would do business with Kendrick's again.
I would recommend anybody to Kendricks
You'll done a very great job .
Thank you very much
My truck looks great and all the staff were great. I hope I won't need you again but if I do I'll be back.. Thanks again, Lynn
Job was done extremely well. Fast service from the start. Got the job done a day early and no shortcuts were used.
Overall, great job on repairing my Mercedes, I was very impressed the finishes. Detailing could have been done a little better, my car smelled great and it felt so good to hop back into my ride. My rep Gerald was great, and was always available to assist me through the process the entire time. Being able to receive text alerts and updates the entire time to keep you update-to-date is a plus.
We have had our cars fixed before but this was the first time a repair shop has given us a day by day report on the progress of the repairs. My husband and I appreciated it. We knew actually what was being done and when to pick our truck up. When we did, it had been washed inside and out. A extra touch not expected. Thank you for a job well done!
I appreciated the text messaging to communicate status updates during the repair process. My car was repaired 'good as new' and I am pleased with the work performed.
It look real good so far I am glad I bought it to you all
Customer service was excellent, and a personal thank you to Chuck.
Quick, efficient service, very friendly staff. I would recommend you to my friends
The service was excellent. You completed the repair on time and having the rental car service to deliver the car at your business is fantastic. No hassle Thank you
Thanks so much. Looks great. Impressed it was done so quickly. God bless
Well done. I like the notifications and the partnership with enterprise. Don't like being in a collision but if I am ill come back to you.
Excellent repair and delivered on time.
Everything and more was great. Including cleaness
Awesome! Everything I expected.
I'm very Satisfied and would recommend your team of body repair team to my Family and friends
Great service Wouk turn around on the vehicle repair . Many thanks for the great service????????
I am not at all pleased with the repair, the paint is not to pre-accident conditions and all I get is excuses why it can't be done. In addition I did not receive the paperwork for the tire repair. I am going to have a second opinion on the work and take my matters to court.