Looks like new - well done!!
Completion was delayed 3 times and did not use all OEM parts now I worry about safety. Left the inside of car smelling of toxic paint fumes.
Bill at Heppner's made the process seemless and painless. They did a really nice job with the repairs, along with being quick. I would highly recommend Heppner's to friends and family.
Vehicle Make : Volkswagen
Great service. Thank you.
Please compliment your auto body person that did the job on my car. It looks fantastic! Couldn't be happier with the whole experience with your company.
The van looks great!! Good communication with Randy -- kept me informed. Friendly, nice staff.
Vehicle Make : Mitsubishi
Job well done guys. The car was next to perfect
I was thrilled that the repair did not cost more than it did and was pleased with the speed in which the work was done. Thank you so much.
Your helpfulness, attention to detail and courtesy was beyond my expectations. Besides, my car looks better than when I bought it years ago. I have already recommended your business to my friends. I am so thankful I picked Heppner's.
Quick, efficient & excellent work. Very nice people to work with too! Thank you for the prompt and painless service.
Outstanding service! Prompt and professional. Thank you.
The communication was great and the service was great, we are very satisfied with the finished product of our car!
You were very professional and very quick. Thank you.
To get the right parts took a while with no communication from the adjuster. When the parts were all finally ready. I brought my car in and was provided a rental which was great. I received a call the sane day that it was finished, so I went to pick it up. The work on the outside was greAt. But when I left the shop and turn my AC on, my rpm gauge revs up and down, and the Roma also go really high when I tap on the gas. This want a problem before. Then when I step on the brakes my car doesn't want to stop right away. Thinking the resonator wasn't hooked up right. This better be fixed for the amount I payed. I can't drive like this.
Estimate was for a two day repair, it took five.
Only one status update throughout the week. Was left wondering about where the car was in the repair process and when it would be done.
On the positive side, the repair looks well done.
It was done well, at the bid cost and I was delighted to find the work was completed early. Service was personalized and the gentleman at the desk recognized me and didn't even have to ask my name when I returned to pick up the car. I will definitely recommend Heppners to others.
I Appreciate all the hard wok and time dedicated to my truck we alot of appritation i will recommend to othwr that i know thank you . Im a happy customer
Very impressed with Heppners! Service was friendly and second to none. If I ever need any other repairs I will most definitely be back. Thanks for everything!
I've used Heppner's several times and have always been completely satisfied with their service and work.
The repair looks perfect. The truck exterior and interior were all cleaned up and made presentable. Very happy with the work and if I need any other body work or paint I will return to Heppners. Also, you guys have my recomendation to friends and family for any future needs.
The new paint looks great. Thank you.
They replaced my headlights but did not aline them properly. I also had a service light notice come on and they claim that it wasn't there when they drove it. It was not on prior to my accident.
Very friendly staff!!!!!loved getting into my nice cleaned out car! Thank you!
Very friendly and efficient. Marshall was outstanding in helping me through the process.
It turned out so much better than I thought it would. Thank you so much for the great service.
It was a very fast repair. It looks great and the inside of the car was so clean. Thanks
Very professional and knowledgeable customer service. It was great to receive the phone messages regarding the status of my car. A beautiful job well done. Thanks to all your staff. I will come back if need be for sure. Will refer others also.
Excellent job on repair. Added bonus was the cleaning of our car. Thanks!
Bill was great. I appreciated the daily updates.
Excellent customer service. Outstanding damage repair.
All very pleasant, on the mark about estimated time for completion. Person responsible for my car wasn't available when picked up car so did not get complete picture of what they had to do.
Very good job! Looks like new. Paint was so well blended.
Repairs did take a long time--one week longer than he originally estimated (3 weeks total) and no calls from staff for any updates. I had to call myself. Staff answering phones were really nice and helpful though and everyone I did speak with were also nice and helpful as well. GREAT job on the body work and detailing, thank you.
Great experience. Have used them in the past and will continue to use them in the future. They did a great job !!
Marshall, Joe, and the whole Heppner's team worked diligently to get my car repaired and back to me as quickly as possible and in like-new condition, even detailing the vehicle before pickup. Marshall gave me regular updates on progress, which were greatly appreciated. I am physically disabled, and the staff thoughtfully made our in-person interactions as easy on me as possible. Heppner's is my first choice for any type of auto body repair. Thanks, Heppner's!
I think you guys get a really good job thank you.
Vehicle Make : Volkswagen
Very satisfied with the way I was treated and the promptness of getting the repair completed. Under the circumstances, this was a pleasant experience.
Repairs look great. Car seems to be running well.
Service was friendly and fast - driver who took me to work in the a.m. was very nice also!
Car looks great :)
Vehicle Make : Volkswagen
I've had Heppner's do work on my autos on 3 different occasions and I can honestly say that they have exceeded my expectations. That's saying a lot, since I'm a tough customer to please when it comes to my automobiles. I would wholeheartedly recommend Heppner's to anyone.
Charlie did an awesome job taking care of everything. Very helpful and gained my trust
Vehicle Make : Volkswagen
I was told by State Farm that my car would be vacuumed after it was repaired. It was not so I asked if they could and the guy said no problem and they pulled it back in and vacuumed it and I realized when I got home, that only the front floor was vacuumed. Not next to the seats or the back at all. Maybe you should tell State Farm that that is not something Heppners does. The repair looks great and didn't take long, but I guess I expected a better job on the vacuuming since State Farm said it would be done and emphasized it. Like I said, the actual repair was good and quick.
I was very happy with my experience and though I hope to never have to use your services again I will keep Heppners in mind and gladly recommend them to anyone who needs body work done in their vehicle.
Your staff kept me informed on how the repairs were coming and if there were going to be delays. Very friendly.
I was completely satisfied with Heppner's service. Great customer service, beautiful work, easy payment/rental work.
The staff was a pleasure to work with the work was completed on time and results were very good. I would recommend Heppners to anyone!
Seems to be an excellent job, paint matches well. It was exceptional detailed when I received it back. Thanks. Bill
We live your repair shop , staff and we only use your shop for all our repair needs. We are very happy.
Great Service and turnaround time
Excellent customer service, the staff went above and beyond. I highly recommend them!
The guys at Heppners did an awesome job. They were quick and their work is flawless. I'll definitely go back for any future auto repair and would highly recommend them.
Excellent service...the car looks great!
Great service, quick turnaround, and it looks great!
Great service and wonderful results!
This is the third time I have used Heppner's for car repair, and have been completely satisfied each time.
Manager was very personable and thorough.
Only slight frustration was that I did not receive email of estimate like was discussed with Randy Larson. I had to call to see damage extent.
Job well done. Didnt expect a free car wash. Thank you.
good job. glad i got it done before new years!
Excellent service. Friendly, courteous staff.
Had to make one trip back for camera front camera adjustment - but issue was handled very quickly.
Thanks everyone I'm happy now very good job on my thanks
Heppner's Auto Body
The staff was friendly, kept me up to date on the progress. Had to bring it back for a few small issues. The were addressed timely and corrected. Very happy customer.
The whole team was extremely nice, got my car done faster than originally expected, and provided a free rental. I will never go anywhere else again.
Excellent job. I am very satisfied with the work done on my vechile.
Job better then expected.
Very helpful and kept me posted on repair status.
Great job on the body work, but the smell from the cleaner you used on the inside was very strong. I've been leaving the windows open to let it air out.
Very happy with the service provided by Heppner's Autobody in Woodbury.
Very helpful and friendly, making arrangement for loaner car drop-off and pick-up. Special THANKS to Joe for keeping me informed of what was happening.
Melissa was great to work with. She made the entire experience as easy on us as possible. The car looks great!
Alex Claudron is a gentleman. He has good skills as an employee of your business.
I was so satisfied. Not only on time but vehicle was detailed inside and out. Will never go anyplace else
Paint and glass looks good as new. Thank You.
Once it was clear that the truck was going to take some extra time to complete, it would have made for an even better experience had someone called me to let me know, rather than having me call in.
Excellent staff and service.
Good customer service.
2002 Nissan Pathfinder
Great and honest people who care and quality work. Thanks!!
Your service is extraordinary
With no notice or appointment, I stopped in and they made the repair in 30 minutes. They did a great job and everyone was friendly and helpful.
I liked the fact that the work was competed in a timely manner and that the person I worked with was very professional and competent. Thank you!!
I was greeted when I came into the shop with friendly people.they were able to look at my truck right away and set a time to get it repaired.I talked to Joe he made it very easy for me,it was completed in the time he said it would be and called me daily to lnform me on the progress.l went to pick up my vehicle and l was so excited about the results l couldn't stop smiling,l will tell everyone what great service l received and the great job they did my truck,it's new again.thank you l Will do service with you again. Vickie B
Thank you very much for your service on my car. It looks amazing :)
I appreciated getting my truck back in a clean condition.
Truck looks great! Thanks!
Tony Demma did a great job keeping me informed of the progress.
Body work was done very fast, and people were nice.
I left a voicemail for Bob as I picked my car up right before closing but the color doesn't match. I'm hopeful it can be resolved through the warranty.
I really appreciate the great job your detailers do!
They did a outstanding job on my car and I am very happy with my service. Hopefully nothing happens to my car but if it ever does I will bring my car to you again. Thanks again Carijo Funes
Quick, efficient and kind. Much appreciated.
Great Job. On time and my car looks like new.
They made my car accident and filing the claim so easy. They were excellent at communicating with me and working with my schedule. The bonus of picking my car up was they washed it and cleaned it from top to bottom inside ad out which I was no expecting. Will definitely recommend to everyone I know. Great job!!
Service was excellent and car looks great..thanks so much!
Got my car back on 10-01 and next day hatch still is catching. I need to call but didnt have time and this survey popped up
Marco is the best! His customer service skills were fabulous.
Excellent work and completed on time! Thanks!
Very Satisfied - nothing more to say !
Excellent job done and made the process so simple. Thank You so much!!
Very happy with the beautiful job you did. I will totally recommend your company. Marco was great.
They did an amazing job. Excellent customer service, staff,and pricing. I would recommend them to anyone in the Twin Cities. They even washed and cleaned my car! It looked brand new.
Quality does not come without commitment to excellence...it's knowing things are done right the first time.
It was a very painless insurance dix. Thanks!
The entire process was easy and professional. I was given constant updates regarding the progress of my car repairs.
Wonderful job...and a clean car inside and out
Not done. Turned the keys back over to you
The fit done before the time stated that was nice
Thx for taking my car the same day and getting it done quickly. And it's the cleanest it's been this year...inside and out. It looks great. I hope I don't need to see you soon but you'll be the one to call if I need it
Thanks for the great job on our Acadia! Always a bonus to have a clean car too!
Scott was very accommodating and the work done was top notch. Thank you Heppners
A)ways very thorough which means a lot to me. Quality of work excellent!
Dustin was very easy to work with and provided a great deal of information surrounding the entire collision repair process, including rental car information. The guys in the shop and painter are top notch, both cars we've had in accidents came out looking much better than I had expected. Then to top it off you have a specialist cleaning the cars before we pick them up! I never thought I'd be in this position but Heppner's really made the experience quite pleasant.
Amazing job by Doug and the team. I'm very happy!
Excellent job. Completed on schedule. Unexpected interior detail work! However, the estimate on this simple job ended up being far lower than what was charged. 20 percent higher! I do not believe the end price was unfair, though I did not get other bids and I paid entirely out of pocket. It is the bad taste it leaves me with. Bait and switch. A sense of being screwed around with. Please work with your estimator to be more accurate. A fair price does not alienate buyers like me. Feeling "had" does.
All staff I interacted with were courteous knowledgeable. Repair work looked great. Work came in under estimate.
World class customer care at Heppner's! I'll recommend all my friends and relatives to them in the future.
-One satisfied customer
The only complaint I had was when they said that they would call back they waited too long to call back.
Had to wait for polishing after they said vehicle was completed.
Dustin was terrific. He kept me informed. The car looks,great. Appreciate the service.
Melissa was amazing to work with, always kept me up to date and my car looks amazing. Thank you!
Great service and done faster than expected. No scratch anymore:)
Worked with a fellow named Gary.
Very helpful. Set me up and got me a good price.
Window works fine.
Professional staff who have the best interest of the customer in mind make all the difference.
Looks like it's brand new
Lightning fast service. They worked directly with my insurance company for a fast and worry free experience.
Professional and no hassle.
Not only did they do a great job repairing the car but they washed my very dirty vehicle inside and out!! What a nice surprise!
A little expensive but completed quickly
I was under the impression that a body shop would take the minor dent out, rather than my being referred to another vendor. They also had the color of the car wrong and I told them j already had touch up paint from Honda that I would bring to my appt (which they ignored and went ahead and ordered anyway). Seems to be a disconnect on some of their communications.
Ben made my repair easy! He listened to what I was trying to do, helped with a fair estimate and completed the work timely.
We have used Heppners before several times through the years and will continue. There work and customer service is awesome!
Fast, and well done. Thank you!
Thank you for taking good care of us!
The whole team is fabulous! Marilyn Bill Doug, etc.! And it was so convenient to have enterprise have their rental car there as well. Thank you for keeping me up-to-date with the progress of the car too!
Heppners does great work at both there locations for years, well recommended m the Schumachers
Car was very dirty inside and out when returned. I specified more than once in the process I want her back PERFECT. Didn't happen
Thank you for not only fixing the damage, bit also for cleaning the car so well inside v and out. Great job.
Very professional! Great job!
My car is not the same as it was. I'm disappointed. It squeaks and the bottom edge of the paint line does not look great.
The car looked brand new when we picked it up and it was done at the time promised.
Your communication was good. You returned my vehicle to me when promised. Sid was great as were your other office personel. Did not put my antena back on my roof. The interaction with the rental company could have been better. They were on time with the car, but customer service additude wasn't the greatest. All the extra charges were gone over very quickly. I took them **** know better.
As always excellent customer service!! Thank you!
Vehicle Make : Volkswagen
Have a problem however. "Light failure" light is coming on.
We are completely satisfied with work . Thank you, great work.
without a reservation, we trust any repair to our cars to their team!
Very professional courteous service from start to finish, I will recommend Heppners to all my family and friends!
Not only was my car washed but the inside was cleaned.
Can't wait to recommend heppners!
Very happy with quality and speed of the work done. Great service.
Didn't know about additional repairs/parts until I called to check on status. Already had the extra parts and were installing them. Don't believe I needed this.
Very happy with the service and job you did.
you did great work and i am very happy thank you
oh so much
Totally satisfied ! Will highly recommend you to all ! Special Thanks to Sid ! Thank - You !
Great Job! Everything looks good as new!
He is already going to fix it and i also found orange peel on the door that needs a little attention