Everyone was so nice and professional. I got regular text updates and calls regarding my car. The whole process was so simple. They arranged my rental car so that was there so all I had to do was drop off my car, do the walk around and go
Everything that was supposed to be fixed. Fixed. And even three days ahead of time. Great customer service experience.
I felt confident that my car was being taken care of every step of the way. Thank you for making a bad situation better
Vehicle Make : Volkswagen
Excellent communication and got the work done a day early. Very friendly and helpful staff. I had a great experience overall. Thanks!
Cheryl was a great help to us in the process of getting our car repaired. Her professionalism was obvious and appreciated. She kept us updated on the car's progress, as well. That is a very comforting and helpful service. We are very satisfied with the work done and will surely continue to recommend Carubba Collision to friends and family. Elmo would be proud!
Vehicle Make : Volkswagen
I was kept informed every step of the way and my car was returned to me cleaner and better than when it went in
Every thing went well & everyone was nice.
Truck looks great & it was done before the projected due date.
I don't recommend getting into an accident, but if you do, I would suggest going to Carubba's.
Thanks for making my “fix” a good experience. My truck looks great, you were very professional and kept me informed along the way. The detailing was a pleasant surprise.
Customers are are treated very well and kept informed every step of the process. The workmanship was excellent. I will recommend Carubba to everyone. And Reilly is a gem.
Service was fast and very well done
I am very pleased with both the service and the quality of the repair work. Thank you very much.
Beautiful work! The detailing was a super nice surprise! And they were done ahead of schedule:). The loaner was a huge bonus and really appreciated! Definitely recommend them and already have!
Great service, convenient text message alerts to keep track of progress
it was the fastest repair we have ever experienced-- the car was in mint condition --both inside and out...looked as great as the day we bought it 8 months ago.
I loved everything about using Carubba Collision for my repairs. They made a very stressful situation very un-stressful and easy. Everyone was extremely nice and helpful. This was my first accident ever, and they were all patient with my questions. I will recommend Carubba to everyone I know and will definitely use them in the future if I ever need other repairs!
Everything was seamless,from the estimate being quick and easy it was explained in detail as to what was going to be done to dropping off my car and having the rental waiting for me. The repair was completed as planned and in the time frame that was discussed. The only negative I would have to say is that when I called to check on the progress, I was talking to someone in the “command center “ when I wanted to speak with someone at the location that could tell me the progress. They did transfer me,but I found it annoying that I wasn’t able to call them directly.
I am normally skeptical about going to a collision center versus a Nissan dealership mechanic. However, I am honestly satisfied with my experience. I did not find the stereotype of an obese or dirty mechanic in a jumpsuit. I found clean, professionally dressed, and field subject matter experts from the staff. I was informed of all the steps necessary, all of my options, and even kept me informed on progress, which beats any obese jumpsuit stranger mechanic business. The facility is very well kept too. I loved that. The grimey smell of car grease doesn’t sit well with me and this place thankfully did not have any negative odor. Thank you for the experience!
Work looks good, process was smooth. Loved the progress updates.