Customer Service was top notch, Jerry at the BA location is a great guy, super helpful. That being said, since I came home I noticed a large amount of moisture trapped inside the headlight that was replaced using LKQ parts. So I need to get in contact with you guys to discuss this on Monday. I have no other complaints, the car looks great otherwise. I would still use you again.
Only thing I was not happy about was being told I would have my car a certain day and not getting it. I was sent a text the day before it was supposed to be ready and it said it was on track to be done. Then an additional text saying if there was any delays they would let me know. The day of i then received a text saying it was still being worked on. It then took 3 more days for me to get it. I do appreciate the girl that answers the phone for always having an amazing attitude and making sure to get my questions answered!!
Excellent work, craftmanship, and customer service. Could absolutely not ask for better.
Vehicle Make : MERCEDES-BENZ
My Mercedes E350 Looks Brand New like it just left the showroom and it has 289K miles !!!
Gene was exceptionally knowledgeable with the insurance precessions and I felt he was most concerned with quality.
The entire staff was great; friendly and courteous. And I was happily surprised at how quickly the job was done! Thank you!
Vehicle Make : MITSUBISHI
Very thorough and excellent work. Our car looked like new inside and out.
Thanks guys! Fast and furious! As frequent customers We appreciate the extra kindness and comfort in knowing the work is done well and in a timely fashion.
This repair, like many others that we’ve had done by Collision works, was flawless and made the repaired area just like new. We’ll always return to collision works for any future repairs.
I appreciate your dedication to ensuring my Jeep was fixed, your making sure I was updated on the progress. You also seemed genuinely concerned that my vehicle was safe to make the trip home to Tomball, TX.
Stevie was very through and professional. He did a great job of ensuring everything was done correctly.
Can't even tell there was previous damage, thanks to the team for taking care of it.
Amazing job and fast service!
Nice and friendly staff! Appreciated the emails telling me where they were at in the process! Very satisfied!
Thank you for your good work on our Lincoln.
The repairs look very good.
The Collision Works team was very professionally and helpful in getting my car fixed. The headlights I had installed are still having issues, and I would love if someone reached out about that so we can get that fixed too. -Brandon ****-****-xxxx
great staff,repair was done quick and did a wonderful job!