My son and I are very pleased with the repair performed on his vehicle.
Jerry is excellent to work with. Quality of work at this point looks great.
Great job by the company. Car looks new. Thank you for your work and very pleased with all aspect of your service and work.
Tremendously tremendously pleased with the service at Collision Works. And my car looks absolutely beautiful I would recommend them to anybody.
I was very pleased with the transparency of operations. Communication and updates on quote increases were very appreciated. I'm very happy with my new bumper, and the new plastic lining on the inner door frame (which I didn't ask for) was a nice finishing touch showing you guys go the extra mile.
Wonderful staff that kept me completely up to date on what was going on with my truck. ???? Collision Works
Not only did collision works do a beautiful job repairing our car, they were very professional and kept us informed every step of the way. We also appreciated the text updates. We will definitely recommend collision works to our friends.
They're very professional. I'm happy with the service.
Continue with the high quality work and customer service that has been applied to me and the growth of the company will succede in profit.
Really great to have my car back. I am however a little worried I might have to return it. There has been some new humming comping on and off at times.
I am very pleased with the overall service. The CW team goes above and beyond to make sure the customer is satisfied.
Thank you Stef and Stephanie
We are very happy with our experience. Everyone was pleasant and easy to work with.
Air conditioner still doesn't work properly. Geico Insurance has provided our coverage for a while now and we would like this resolved. Thank You.
Pleased with customer service too
I appreciate you keeping me updated through the repair process. Everyone was very nice.
It looks brand new and like no one ever backed into my car! Thanks so much!
Everyone is always very nice. They have worked on two of my cars and two of my parents. Fast, good work. And they even detailed my car when they didn't have to.
My whole experience at this location was phenomenal. As a teenage girl, I didn't know what to expect when I walked in for an estimate. I was treated with only respect and from there is was still an amazing experience. Upon receiving my fixed car, I was so overwhelmed with how amazing the work was and how seamless the new paint was. You guys gained a returning customer for all future body work on all my vehicles.
Beautiful work service above and beyond
Vehicle Make : Volkswagen
Great customer service, exceptional and fast job performance.
We were very satisfied with their service and definitely coming back!
You did what you agreed to do, right on schedule. Thank you
I was completely satisfied with the workmanship and the way everything was handled. Great bunch of guys with good attitudes. And yes I would recommend you guys with anybody that would need some good work done on their wrecked vehicles.
Thanks again, Shirley Deane Goodwin
Excellent. Very happy with the results. Will recommend Collision Works to others
You guys were great! Everyone was very friendly, it was done when you said it would be, and my car looks as good as new. I will definitely come back if I need anything else done to my vehicles. Thank you!
If this is what every experience is like, this company will go far! Cheyenne and the other staff treated me great. You could tell it wasn't forced, just great people.
I was very pleased with the work. A very good job. The sop was very nice . Very nice and well mannered. They kept me informed on the work they were doing. THANK YOU.
Minnie FAY FISHER
I was very happy with the repairs but wasn't too happy when I went to go pick up my vehicle my name wasn't even in the system it was under someone else. When I said I wasn't going to take any paperwork with out it being correct the person who helped me just said that's so strange. Didn't say sorry or try to figure out why I wasn't in the system. Then I said my email wasn't right now my middle name she said it won't matter. No happy about that whole situation.
Vehicle Make : Mitsubishi
The work was done quickly and looks brand new. I'm happy with the service I was givien.
Everything was great.. thank you.
Excellent communication about the process. Excellent work completed in the time stated.
I picked up the car almost a month ago. The only issue I had was they didn't reattach the wire to the turn indicator. I located the issue and fixed it.
Vehicle Make : Mitsubishi
I loved the text updates on what was going on. Keeping me informed was so nice. Everyone was very nice up there. If I ever need services again, I will be back.
Vehicle Make : Volkswagen
Everyone was very easy to work with. The work was done fast, and I am happy with how it turned out. They also stayed open a few minutes later to help me pick up the car. (I had gotten stuck in traffic on the way there)
Thank you for the painless process of having to have our car fix. Ever one was some nice and very helpful. The ladies st the front desk. Steph and Stephanie was so nice and the text messages that Steph sent to keep us updated was great. Thank everyone for the great job
Thank you for getting my vehicle fixed ahead of schedule.
My repairs were done ahead of the scheduled time. The work was professionally done. The staff was courteous and professional. They exceeded my expectations. I am completely satisfied and would recommended them without hesitation.
Very fast work. And it looks great
This was my second repair in two years and both really left me amazed. Cory both times was very professional as well as making me feel like I was very important to him and his company. I will continue to use Collision Works as needed in the future. The car looks fantastic from the repair and they always detail it inside and out before I pick it up.
I appreciate the timely service and keeping me informed on progress.
Everyone was very nice and helpful. A nice man that accidentally scared my three year old even checked to make sure she was alright. ????
Vehicle Make : Volkswagen
Excellent job all around. The car looks like new again, the paint job and the panel work were done flawlessly.
Any concerns or questions I had were addressed in due time.
Any issues I had after picking up the car were also addressed quickly and to my fullest satisfaction.
I highly recommend Collision Works of Norman, and I am also really fond of their staff - they were friendly and professional.
The work is awesome looks like new again. I loved the text and emails during this process kept me in the loop. If I ever need repairs again I will come back. I will highly recommend you to anyone in need of repairs. Thank you very much, Leesa J Cagle
Vehicle Make : Mitsubishi
Very professional and always ready to answer any questions. Nick Newcomer explained every step and was patient with any questions we had. Will be recommending Collision Works to others looking for car repairs. Thanks for a job well done!
Thank You for making it so easy.
Everyone that worked on my car did an amazing job,kind people and delivered a day before highly recommend Collison works.
Repairs were great, service person treated me like I was just another stupid woman.
Email updates were nice. Thanks
The car is beautiful! Good job all, I appreciate your hard work.
Everything was in order. The staff went out of their way to accommodate my needs. I did have a screw in the tire that wasn't there when it was taken to the shop, but Hibdon's fixed it for free, as that's where my new tires came from. Overall, I am pleased at this point. I only have 12 miles on the vehicle, so the final verdict is still not complete, but thus far I am satisfied.
Appreciate Cory and the repair team in their craftsmanship and professionalism.
By touch, it feels very "repaired", rough surface, completely missed a section of bumper to fix, supposed to get a call back today about bringing it back in to get it fixed but never did. Trunk does not function like it used to either.
Great work, great customer service and quick. Would recommend to anyone who needs body work to come to you guys.
The car looks like new. I like the warranty too.
Your staff is fast friendly and a pleasure to work with
The car looks great. I appreciated the text messages giving me updates on the how the repairs were going. Very happy to have it back.
Car looks great thank you
My car looks as good as new. You cannot tell the accident ever happened. But I am supposed to get some hail damage worked on.
Everyone was quite professional & courteous throughout the whole process
Work was done quickly and looks good
Very nice work to my car, one of the best jobs I have seen.
Everyone was very nice and courteous. I appreciate this type of customer service.
Have used them a few times before and we're always satisfied with the work done.
Aside from the fact that text prompts led me to believe that I would have my truck back by 6pm tonight and I was told over a week ago that repairs have started... they haven't even TOUCHED my truck yet and it won't even BEGIN to get fixed for another week. I'm am very not satisfied. None of my questions have been responded to that I've asked via email. I was misled by the automated text prompts and website information. I'm rather pissed off at this point. I'm on the verge of getting a lawyer, but that's an insurance issue... I don't have my truck. I want it back or I want a new truck. Work for you? Thanks for asking. I'm not happy. It had better exceed my expectations.
Thanks for bring quick with the service provided.
Beautiful job. Very customer oriented.
Vehicle Make : Volkswagen
Completely satisfied!! Your company stayed in constant contact with me and kept me updated every day. Your staff was courteous and helpful which meant a lot to me! My repairs were completed exactly when I was told they would be. What could have been a difficult situation ended up being a good experience!
Working with Collision Works was the best repair service experience! They updated me daily visit text, and the staff was very friendly. Most importantly my car looked PERFECT when they were finished. Thank you Collision Works staff!
All the work performed was very good but there were a lot of minor details which the technician missed I had to come back couple of times to get those fixed. But thank you to Jessica she was very friendly and very helpful and get the repairs done very quickly.
the service was outstanding everyone was polite and helpful. the car looks great. I would recommenend collision works to others
The service is excellent. Thanks!
You got it done early and it looks great! Loved the regular updates!!
Friendly very prompt and went above and beyond. Our car looks amazing!!!
They did an excellent job keeping me informed about the progress of the repairs. The repairs look good and were completed within the time originally quoted. The staff was nice and helpful throughout the entire process. We had a good experience.
Stephanie and Steph were very friendly and helpful.
I did like getting the updates text to me daily.
Thank you for getting my car back to normal.
It was also nice to get back a nicely detailed car inside and out. ????
I had previously my car worked on in the past and was completely
Satisfied as with this visit. Always did excellent work.
I liked the fact that the inside of the car was cleaned also, good job!
Seems like a great place. Just put no because I need to bring back
Missing small trim clip from rear of running board, that connects the trim to the running board.
One of those things that is small, but annoying.
We were told it would take 4 days and it ended up taking 8 days
Vehicle Make : Volkswagen
I loved that they kept me updated on the progress of my vehicle while it was there. My looked good and worked well. I was very pleased.
I loved how updated I was. Also, everyone I talked to was amazing! You all had top-notch customer service! Getting my car fixed has never been so easy!
Every person I dealt with was so very kind,answered all of my questions. Kept me updated every step and when I picked my car up it looked brand new. I'm very satisfied with every bit of your business and will tell everyone about you.
Looks good so far can't wait to see it tomorrow in the sunlight
Completely satisfied,super nice people.....
Really appreciated the updates through text. Communication was great.
Very. Professional staff. Very pleased. Would use them in the future
Great work, and kind and polite staff. Very satisfied.
GREAT work and great customer service Highly recommend Collision Works for any needed repairs on your vehicle ????
Well first of all the diver side front fender is still not right. The gap between it and the door is not the same as the passenger side. It starts out the normal dice and as you go down the door it gets smaller and smaller. 2. The car now has a weird noise when driving sounds like it's making a humming noise. 3. The car has more damage to the driver side with a new scratch and dent most of the way down the side of the car that wasn't their before the car was taken in. I paid my 1042. Dollar deductible for my insurance and got back a pile of ****!
Vehicle Make : Rolls Royce
Very professional and efficient.
Love the updates. Repair time was great. Professional!
Appreciate the calls letting me know the progress of repair
The car still has the severe vibration when driving and worse on acceleration. Warning lights on dash. I am taking it to my dealer in Muskogee to get a prognosis as discussed with Jerry. Body repairs were excellent.
Thank you for the hard work Collision Works of Newcastle!
Extremely professional staff who did excellent repair work. Answered all my questions thoroughly.
Very prompt and convient service. Rental car was on location and my vehicle looks great!
My car looks great, but the alignment is off. It doesn't ride correctly, especially when I make a right turn it jerks too much. I will be calling back soon.
Beautiful body work. Interior of car had an overpowering foul smell; maybe from a cleaning agent? Windows streaked. Cleaning rags possibly not clean.
Excellent customer service! Very impressed. Thank you!
Message system is terrible. Fender is poorly repaired. Brake pedal assembly was not repaired. Headlight is not adjusted correctly.
My truck wasn't exactly clean when I took it in but there is Bodywork dust from sanding or things like that all on the inside of my truck
I really appreciated the text messages, and it was nice to be recognized (and called by name) when I came in to pick up my car.
Thank you for arranging for my rental car and its return.
I have the evaluation given me when I picked up the car; it's complete, but I'm not sure what tho do with it.
Yes they were very helpful and went above and beyond to ensure my satisfaction. We will continue to use them in the future if we have any further incidents. Thank you.
The rubber pad on the bumper lifted up n is not adhered
I really enjoyed the text updates. Overall, the whole process was so much easier than I anticipated.
They did a great job with the body work and even washed and cleaned the inside of the FJ!!
Excellent job with repair; constant communication; would recommend to others.
Some of the nicest people I've ever had the pleasure to interact with
Everyone was so friendly and helpful. Thanks
the team in Shawnee was very very helpful. I'm more than satisfied with the service. I will be recommmending them to everyone and will be using them with further repairs
The man that answers the phone, I can't remember his name, was an absolute gem. He was so courteous, friendly, and polite man. He made me feel welcome. Kudos to him and Rob. This was the center on Western Ave in OKC.
My repairs were done in a very efficient time frame, and the employees, especially Byron, were soo helpful in understanding my situation. I wish there were some way i could give back to all of the employees, who made it possible to fix a truck, that has such sentimental value. I am just overwhelmed, everytime i walk outside and look at it.
You all, are truly the very best in what you do. And I thank you all from the bottom of my heart!
Great job. Really pleased. Keep up the good work. I will refer in the future. Thank you, Bobby.
Your team made our repairs easy, convenient and completely stress free. Thank you!
Very pleased and especially liked how we were kept informed on the progress.
Very professional and friendly people. Good job.
Great job and awesome customer service from Stephanie! You guys do it right!
All the lights on driver side is not working
They did an excellent job in timely repairs and helping me deal with the pain of the insurance company
Very thorough, quality work. Car returned extremely clean--inside and out. That was a fantastic bonus.
All in all, I have been satisfied (i.e. The timely repairs, communication and friendly atmosphere). However, I am not 100% satisfied, due to the left side door panel upper corner is sticking out, and the driver's door handle sticks, and therefore, makes it harder to open. We will be taking it in to have those items repaired. I am sure that all will be well in the end.
Hatch door sealed and latched, but there was a gap on the right side. They said that they would try again to close the gap. Overall quality work on function. Very friendly. I will use them again.
Forgot to do the pin striping and had to wait for completion. Not thoroughly convinced that it is the same color. It may fade over time , but new stripes look black not brown. Overall good job. I'll let you know if anything else sticks out.
Communications is a major issue. I was told multiple times my car would be ready on 12/27 at noon, I showed up at 1pm and it hadn't even been washed yet. There were also a problem with the deductible, I explained it when dropping off the car, your person said she would contact my insurance, this was never done. We had to make the call when I was picking it up which took nearly 30 minutes more.
STOP, Never contact me at this number EVER again!
The staff at Collision Works is very professional. I was provided daily updates once repairs were started on my vehicle. I will definitely refer others to Collision Works.
The speed, efficiency, and customer service were outstanding from start to finish!
Checked out the work when I got home. The quality of work was perfect in every way. All edges straight and aligned. Paint job excellent and door closing very firm & solid & smooth. I was impressed with the work and you finished on time as promised. Thank you. I will highly recommend your business.
Very friendly and professional. I appreciated the updates. Will recommend you to my friends. Thank you.
Such a fast turnaround time and very easy process! Work looks perfect!
Thank you all for the personal effort put into fixing my car. Very surprised that you all cleaned and polished the whole car! Extremely satisfied with everything!
High marks for everyone. You made the whole experience a lot more bearable. Thank you so much. Don Engle.
Job done in a timely and professional manner.Thanks
Absolutely the best service ever! On time from day one! FABULOUS!!! THANK YOU!!!!!!!
Completely satisfied with service I received with my repair.
Oh my gosh! In and out in 5 days! Are you kidding! I trust them with our cars from here on our! Sara was absolutely the best and she went above and beyond to make sure my Fran (that's my Jeep's name lol) was washed before I got her back and the gentlemen who checked me out was so gracious to give us a coupon! I will definitely recommend Collision Works BA to EVERYONE! Merry Christmas to me! Such excellent service! Friendly people, what more can you ask for!
the repairs look great, ty. Just waiting to hear back about an abrasion on the steering wheel that is new since car was dropped off. ty :)
Very professional and informative while repairs were being made. Very pleased! Thank you
Everything was done right, took good care of my vehicle. Truck looks brand new, and you kept me updated throughout the process, thanks good job.
I well pick it up tomorrow t
Can't tell yet since I have not seen and picked up the KIA yet! I am supposed to come by sometime on Wednesday. Can't believe the last time I got the car there was barely enough gas in the tank for me to get to 7-11 just down the street @ SE 29th & Sunnylane. However, the car did look a heck of a lot better than when I first saw it @ Car Cab Wrecker!
You did a terrific job and your updates were appreciated.
Excellent work, done quickly! Keep up the good work
Very efficient and professional.
I would recommend working with this company to my friends
I have no complaints at all only praises for Collision Works in Shawnee Oklahoma! I am glad I trusted your business establishment with my car I have given a 5 star review on the Facebook site as well, I will continue to recommend you to everyone I know. Thank you so much my car is perfect again.
I'm completely satisfied and thankful for the awesome customer service . Thank you ????
Great and friendly personnel!!!
Great customer service. The updates via text were nice. Everything went according to schedule and my truck looked great. Thank you.
Great service and personnel.
The repair work was great. I made the mistake and did not look at the rest of my vehicle. When I got home, I saw 2 new scratches/marks on my passenger rear door. I should have done a walk around before leaving, like when I dropped it off.
The initial results were disappointing. Had to return the car for additional repairs and adjustments.
Runs in paint, trunk lid doesn't sit correctly, bondo on inside of trunk not smoothed out, lines on trunk not straight, overspray on entire car. A blind monkey could have done a better job.
We were very thankful for the daily updates...they helped relieve our anxiety for the whole ordeal. All of you were diligent in giving information and the repair work is excellent! Thank you all!
Great communication and went the extra mile when finding things they could repair and the insurance would cover! We will be back!
I appreciated all of the communication and quick quality work!
Tell everyone thank you for all the hard work they put into my car. I was very happy with it. If I ever need u again u will be the first one I call. Thank u all!
My trunk is not fixed. I had this car for 7months and this lady runs into me knocking my latch in my trunk out of place. I cannot shut my trunk easily but have to keep shutting it until it latches on. My trunk was working just fine until now. This is the only thing. Other than that the work is fine.
Everyone was very friendly and professional. Very pleasant experience.
Glad the vehicle was ready a lot sooner than expected
I was happy with the service and updates however when my car was ready they called my daughter who was second contact she made comment that she was allowed to pick up my car without me calling without any proof or I'd. It bothered her otherwise all was great
Everything was excellent, everyone went above and beyond to help me out, my only complaint I have was my truck was to be detailed and it was, it was just a very poor job I mean very poor job, not trying to be rude but I have had my daughters middle school volleyball team due a better job. I only mention this to help better improve your service, so you can be set apart from everyone else in town, so other than the detail, you guys did a very good job.
Fantastic job. Would highly recommend to anyone.
Truck looked good and was fix in a timely manner.
Professional----No bull s....,. Car clean. Admin
building clean. Great, friendly and HELPFUL employees
My truck was ready prior to the original promised date.
The daily status updates were a real plus.
My truck looked nearly new when I picked it up.
Excellent service and repairs
CW did a dandy job during my Vette fix. They were courteous and kept me in the know about my vehicle. I recommend them to anyone. Good job!
Very nice people to work with. Keep updated on work...very happy with the finished work....and ahead of time....fast. and good.
Thanks for taking care of our car
100% satisfied and car looks great!! Even done ahead of schedule which was a wonderful suprise thank u.
I've never dealt with a company that made every step as painless as possible. Great job!!!!
Vehicle Make : Volkswagen
Did an excellent job an had my car done quick, friendly staff
I think all was great. Professional friendly and excellent job. Really appreciated your cleaning the car. Thanks
The ONLY thing that I can add is that they didnt adjust my headlights and foglights properly even though they charged for it. Other than that completely satisfied, very nice and helpful place!
Just wish you would have used all factory ford parts
The customer experience was fantastic. Even though associates may have been busy with other clients, I was acknowledged when I arrived. Wait was not long and I was invited to join the inspector to my car to answer questions and see the work to be done. Text messages and the web link to allow me to see the status of my car repair were excellent. Very pleased with the end result and service level.