Another great experience with Car Guys in Lady Lake, Florida. Kurt did another great job managing and completing our repair in a timely manner.
Tim and Joanne Racicot
**** O'Guinn was terrific and kept me up to date with all the repairs to my vehicle. Everything was done a head of schedule and done perfect. Very satisfied.
The job was done in a timely fashion,the workmanship was excellent,dealing with Dartell & Joe made the whole procedure a great experience and would highly recommend the car guys to my family and friends, thanks again guys,Tom Maksymkow
As far as I am concerned, Car Guys are the BEST!I had a wonderful (although tramatic accident out of state)experience from the moment I came to the service office. The staff was wonderful. I think Chris went above and beyond very courteous and upbeat. There wasn't a day that I didn't get a friendly e-mail with information on the on-going repairs. Chris was wonderful.I'd give him an 100% on a scorecard.
I would also like to thank those who did such a
wonderful and beautiful job with the repairs. It looked exactly like it did when I drove to out of the showroom 8 months ago. I would and WILL recommend Car Guys to anyone that I meet that needs your help now or in the future.
You Guys are the GREATEST!!! Rita Luciano
very satisfied with car nice job
top notch service from start to finish
Dave, Megan and the rest of the team at car guys was great. Def will recommend them to family and friends. Fast, professional and friendly. Thank you.
Just dropped it off, they took care of everything .they called me to p/u and that was it .SASTIFACTION ????
I worked with Justin the entire time my car was being fixed. He was so diligent about calling me to update me on how the repair was going and was even able to work the most amazing miracle by finishing my car almost a week early so I could go on vacation without having to buy a rental. When I went to pick up my car, it was immaculately detailed inside and out. It was like a brand new car again! I had such a wonderful experience with Justin and the staff at Car Guys. The customer service is exceptional and my car looks brand new. I will definitely recommend this shop to anyone!
Vehicle Make : Volkswagen
Great job, great customer service. Thanks to my he entire staff.
Picked up car with dead battery, no radio and security lockout.
Friendly staff, knowledgeable and fast!
I would definitely use Car Guys again and would also recommend to anyone that has a car that is in need of body work.
The whole procedure from the initial
visit for an estimate to picking the car up
when the repair was completed was stress
free. Car Guys also arranged for the pick up
and return of my rental car. I was also very pleased
with the work they performed on the car. Thank you
for making this a pleasant experience.
Awesome service. Very helpful and informative. Every person we talked to was polite and personable. My car was fixed in a timely manner.
Mistakes were made and things were rushed which resulted in an unpleasant experience, but never have I ever experienced such incredible customer service once the company was made aware of the problems. Mike, the manager of the Ocala East shop, excels in customer service and made a bad experience into a positive, as well into a learning opportunity for his staff. John, the service writer, was also sincere in his apologies and owed up to his mistakes which more than made up for the frustration I felt the day prior. Thank you also to Bob and Mr. Mitchell for your calls. That said a lot for the care the company puts into taking care of its customers. Thank you.
Excellent customer service. Greatly appreciated the updates via text. My car was ready prior to the expected date. Repairs look fantastic.