From the moment I dropped my van off, your whole team was working to put me at ease. The estimate and repairs were done right on schedule and I was updated every day on the status. By far this has been the best, most professional service I've ever received!! I would highly recommend you to anyone I know!!
Greg kept us updated without us having to make the call. Follow up and updates make life easier and you guys excel at that!
The whole process was streamlined...from dropping the car off to getting the rental car to picking up the completed product....I really liked getting the updates with the pictures of work in progress too...made me feel included in the process...would highly recommend your services and will only use your shop in the future!!!
****. Repair work looked stunning. I was very pleased.
2. Billing-nothing unexpected was charged to me
3. Front counter service-accurate, polite and most importantly, complete
4. Text updates-never heard of this service before-loved it
5. Rental car-did not need this service but happy to see it on-site
6. FarmersIns service-quickly expedited estimate and repair activity in one location.
7. Car pickup-I thought the receptionist handing me an envelope with all my paperwork was really cool. I did not need to wait while the paperwork was gathered from different locations and prepared while I waited.
8. My car was brought to the front door before my payment was finished.
In a friendly way, I hope not to need your service again but if we need fender bender repair or new windshield, I will be back to see you good folks at TBS. Thank you for your great service.
Very friendly and helpful. Car looked great!
Everything was fine thank you
Very professional staff. Timely in completing the damage on my vehicle. I’d highly recommend TBS.
100 per cent satisfied Treated great by every person I met during both visits I would refer anybody in need of paint and body or rental car
Everything was perfect! Great communication all around. Would recommend you to anyone!
Always the best. Tanks for making a difficult time easier.
If the repairs are going to be delayed you may want to include the details of why!
Need the bumper looked at again its not flush how it should be.
So impressed with y’all! The text updates were so helpful, my car looks amazing, and everyone I interacted with was kind and professional. Thank you so much!
So far everything seems to be done right and looks new
Gary was great to work with. Fabulous customer service, very friendly and professional. Got my car finished before promised and told me to let him know if I noticed anything that needed attention, which I really appreciate.
Did not get my truck back
Gary and his staff went above and beyond as usual!!!!! Love the service I always get. Anna M