The car looks great but it did take a month to fix.
The only issue I had was they had to readjust the hood and the detail shop could have cleaned the rubbing compound off a little better. I would still recommend flairs to anyone needing body work.
I am a repeat customer because Flair always does a great job and the people who work there are extremely friendly and helpful.
Stellar service and great finished work
Looking forward to the next fender bender
So I can come back
Service and cost was right in line
I smile all the way back to Florida
TY again for a job well done
I completed the more detail survey already, but to let you know, it is like the collision never happened and we are very pleased with your work and people.
They did a great job! Highly professional and very kind.
I loved that I was communicated via text throughout my vehicle being repaired.
54 years and still happy.
Everything looks great! Very pleased.
The communication was not very good. I was told the manger and the lady taking care of us her name was Misty would call me back and would never get a call until I called again. Towards the end of the car being done I keep getting a day and it wouldn't be ready like 3 or 4 times that happen. The car looked amazing though it couldn't of been any better.
Wasn't happy with customer service. Received text almost daily up to **** July then nothing. I had to call or go by to get info. Was told it would be ready on 5 different dates and had to call to find out it wasn't ready each time.I don't mind that it took longer to fix my car. All they needed to do was send me a text and I would have been fine.instead for 9 days I had to call to see what was going on.
The convenience of coordination of services between you guys and
Enterprise Rental service. Keeping the consumer informed about the repairs and their completion date. Excellent hospitality!
Horribly experience for a second time I’ve used your shop. The first time last year they didn’t hook up my mirror motor properly and left one of my brake lights disconnected. Also my clips for my door we’re not attached properly. Bringing it back to get it fixed
This second car I had repaired the trunk wouldn’t latch properly and after trying it a few times the latch quit working and and had to unlock with the key. Also the bumper looks horrible and doesn’t meet up in the sides and won’t clip on top. All wavy. They either used a cheap oem bumper or a used one. They are ordering a new one and painting it before putting it in so it doesn’t sit in the shop as it was with you already two weeks.
Good job thank you ????????
I believe this is the third car Flair has worked on for me. I have been satisfied and trusted you with my cars in the past and by the looks of the completed work on my BMW, I am happy with the work once again.
Misty did a great job keeping me up to date. Ashley also was always in the know as well and I appreciate her help as well.
Thanks allot to all.
Flair completed the repairs ahead of schedule...always a good service,
Awesome job! Thank you so much for cleaning it too!!!