Excellent customer service even though the parts ordered came in wrong and on back order they communicated everything to me and they were very thorough and apologetic Marvin and Kevin were great thank you
Great communication thru the whole process!! I will absolutely use Ford Groves for any body shop work I will need!:) Great work! Great communication!:)
The form I signed when I picked up my van should have been explained before I signed.
Everyone was very nice, helpful and the work done looks great!
With a job completion estimate of 5 days, you got it done in fine shape in only 4 days. Knowing what it is like to have a boss press me to get something done faster than it should take, my hat's off to you.
Vehicle was not repaired to our satisfaction.
There is a small dent and a small amount of missing paint on the passenger side of the bumper. I feel the bumper should have been repaired or replaced. May I say that other than that, my car looks great and you have a spectacular crew working for you.
You all did an awesome job on fixing my vehicle. I'm very please. Thanks again for making my vehicle look new again and thanks for the car wash. I would recommend this auto repair shop to anyone .
Thank you and keep up the good work
Professional and complete. Nationwide recommended you, and I agree.
In my opinion, Jaime is by far the best auto body repairman in the area!
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