Great experience with Sunbeam. The communication throughout was great and my car looks beautiful!
Someone from the shop stole a $300 Home Depot gift card from my truck.
I was happy with initial work but then found my hood latch not properly closing so had to return to have that repaired. Communication on initial repair was good but no communication on hood latch repair except through my Geico rep. I would have been fine if it had just been repaired when I brought it back but no one offered to try to fix it, just ordered new part and then when my husband brought it back to get the new latch they said they could probably just fix it, but we opted to put on new part since it had already been ordered.
Always bring my car and recommended others even if other people insurance do not have Sunbeam in network. Paint job are excellent thx
There is a combination of yes and no. Yes it was good because the process was easy. No because it took a very long time and when it was done, there were dents and scratches that were not fixed.
Vehicle Make : Volkswagen
Thanks to Chris Seanz
Great job and well done.Highly recommendable
Tina was excellent,she kept me posted, excellent follow-up skills. I will put in the same service people as chick fil a and Publix. That says it all . You can't give that comparison to very many companies as well as people that give that extra effort. Thank you
Sunbeam auto was very professional and made sure that my experience was a smooth as possible despite part delays from INFINITI. They even detailed the exterior of my car before returning it to me and left it better than the day I dropped it off!
My experience was fine until I received this text at 07:00 on Sunday morning!! !@%#$&@!
Excellent work and finished on time.
Staff was so friendly and courteous.
I might wreck the car just to visit there again..
The lights in my bumper are not totally flush. There is a possible paint film on my windows that we not there when my car was dropped off. I contacted the shop and they asked me to bring my car back in to be inspected; which caused me an inconvenience.
The black piece that goes underneath the fender on the side where the fender was replaced came down while I was driving on J Turner Butler. I came by Sunbeam and was told I had hit something to make it come down when I had not. I came off I295 on to JTB and that is when the noise started because the piece had come loose and was scraping the ground I was told Sunbeam couldn't fix it so I took it by my mechanic who did. It was also observed while I was at my mechanics that the two sides where Sunbeam replaced the fender did not come together evenly. This perhaps may have caused the black piece to loosen and come down. The screws, I observed, holding the black piece under the fender were loose when I looked at having stopped to see what was causing the noise I heard while driving. I have called Sunbeam several times since I first brought it there because of the problem, but have not been able to connect with their manager.
Expert repair and very professional team. Thanks
all good just pending a click for the bumper and some details in one door to be address later