wonderful experience with keri and enterprise considering an unpleasent experience was the cause of our relationship. A one!
Very nice, efficient, fast & courteous they get the job done right
Got my car repaired fast and even washed and vacuumed the car for me! Thanks!
Outstanding service & quality work. Thank you.
You made the experience very easy and effortless
You guys are the absolute best. Work looks top notch and the car is super clean. thanks again, hope not to be back soon but if we need it, we'll be back.
I really liked your email updates, so I didn't have to call you guys every few days for the status. The car looks good as new.
I would like to thank the whole team for taking care of my car. A special thanks to Mike and Melissa, both made me feel at ease. Please continue doing what you do and helping people. Great job, you guys! Happy Holidays!
They made for a seamless transaction. The work is excellent and I am very satisfied with the outcome.
Your team did a great job. Mike is an absolute asset to your front desk. He is friendly, courteous, thorough, professional and knowledgeable about all phases of the repair as well as the process itself. Thank you.
The staff was extremely courteous and very professional .. was extremely satisfied
It was seamless and terrific. Well done all around.
I appreciated the in and our service. Everything was explained clearly.
Great service! Car looked new.
Great service. Will definitely come back in the future.
The service was professional, friendly and fast. I am pleased with my vehicle
great job- friendly, fast and efficient service.
All were very helpful & did a great job!
I would highly recommend this repair shop
Courteous and professional staff. Car was returned in excellent condition. Very pleased!
Yes I was very excited. I didn't expect for the repair to be done so fast and efficient.
Always a great experience.
Dealing with Keri Coach and Enterprise was a pleasure.
Everyone I dealt with was friendly & personable.
The check in and check- out process was quick & smooth.
The work was done quickly and looked great!
I would definitely use Keri Coach Works again.
Great and finished early so it's great!
Good people. Good communication.
Grear customer service !! Received a rental same day !! Communication well the ppl are very nice and understandable ! I would recommend them to anyone !
easy, fast and no hassles
Best replacement job I've had on a bumper, looks like new. You've made this customer extremely happy. Great customer service and out of this world communication! Thank you thank you thank you ????
Liked the email updates, I was happy to have a rental care available right at Keri
Everyone was great, extremely fast and courteous service.
Very courteous, professional and fast. Gave me updates by email and made things very easy. The truck looks great too!
Super! Everyone I dealt with was awesome. The process was easy and the work was done on time & professionally
I was very pleased with the whole experience. The staff vas very friendly and professional. I will recommend you to everyone I know.
Everyone was very efficient and fast. The work was done to exceed my expectations
I thought the whole process was great. It was quick, easy & I had a lot of communication provided.
Thorough, worry free, updated along every step. Everyone was lovely front the lady at the desk to the gentleman that do the fantastic work.
Vehicle Make : Mitsubishi
My car look brand new! Great work done!
Very professional and courteous staff. Keep up the good work.
Vehicle Make : Volkswagen
Unusual to experience politeness and concern in the auto repair business.
Excellent service, amazing repairs , daily communication
of the status of my car. An excellent team of workers
and management that work closely together .
I would place them as the best quality and communicating repair shop in Nassau
County and will always use them as necessary
They were superb!
excellent service and workmanship.
happy with the representation in taking care of my car from start to finish.
Car looks great inside and out and it was ready when u said it would be i will recommend ur shop to friends and family in the future thanks for doing a great job
Great service ..... unfortunately this was n0t.my first time with a car in need of fixing ... I'm always please with Keri Coach Works ....
Thanks a million
Kerry coach works made me feel welcome and at ease answered all my questions and made me feel super confident that everything will be taken care of
And they delivered. Excellence!!
You guys just get it. Very efficient
Well coordinated, informative. Car looks great! Thank your team for a job well done
I found an issue that was missed when I picked up the car I returned immediately and it was taken care of promptly
Everyone I dealt with was extremely friendly and professional. Service was completed very quickly.
This was my first experience having and accident. The people at Keri helped me to get through it. They are experts and very respectful. Everything was on time and they emailed me every step of the way. I would recommend Keri to anyone I know. Thanks again.
Repairs were done timely and car looks great
Staffs are well trained and personable. They keep you informed by email as to the status of your vehicle progress so that you do not need to wonder about where it stands.
My truck is 9 years old and your people matched the paint exactly.
My vehicle looks great! The work was done earlier than expected too! The overall experience was excellent. Thank you for all your hard work.
I appreciated that the work was done well and that people took the time to explain and show me all the work that was done. I love you guys but hope not to see you soon. LOL
Great job on timing, my vehicle was ready way ahead of the anticipated time. Couldn't be happier.
The staff that you have no other body shop comes close to.
Service was quick. Results were great. The text updates were a nice touch. I also liked that the car was cleaned inside and out.
Excellent service and fast
Excellent work and service
It was a pleasure working with this facility. They were quick and efficient.
Thank you guys. Job done well.
Job well done, I would reccommend you to any one that needs work done on their car
Great people easy process excellent work
Great job matched the paint perfect. 100%
Courteous, professional and efficient !!
I completely satisfied with your job. Great customer service
The attention and customer service displayed by staff as soon as you walk in the door and until you pick up your vehicle is outstanding.
everything was seamless.....from the drop off to the pick up....awesome. Communication was terrific and the on site enterprise rental team was an unexpected pleasure.
Hope I never need you all again but if I do, I won't hesitate to return.
excellent job, my truck was repaired and detailed beyond expectations. excellent customer service
Any time I have dealt with Keri Coach, I have been extremely satisfied.
Everyone was helpful, knowledgeable, friendly and worked to make the experience as easy as possible. I will highly recommend Keri Coach Works.
I have been using Keri since they started the business. They are the most professional, courteous body shop in the New York area. That is why I brought my car all the way fe NH to have it repaired.
I couldn't believe how quickly my car was repaired. great job!!!
Everyone was wonderful starting with Ryan, Mike, Frank, it was a terrific experience. I received e-mails keeping me updated on my car. When I picked my car up they went over everything.Gave me the estimate, and the guarantee. They were wonderful. I would highly recommend them to everyone!
Michael deserves a shout out for great service during the repair process.
Fast and efficient service, highly recommended
Great customer service, very professional and great quality of work.
I was more than completely satisfied, until the young man going over the car with me noticed a sml dent that hadn't been repaired. This necessitates the car reaming there & it complicates my plans,as I have a doctor's appt. today.
Only shop I trust to work on my cars. Thank you.
This was my first time I've needed to deal with processing a claim through my insurance and having body work done. I've heard horror stories from other people. All of those stories proved to be false. I could not be happier with Keri Coach Repairs. Thank you for your excellent service.
Professional in all areas of jobs
Tremendous experience. The repairs came out great, the customer service was terrific, and the people were extremely helpful.
I had a very pleasant experience with Keri Coach Works
Everything was fast, accurate, courteous and professional.
Everyone was extremely helpful and kept me notified of every thing happening with my car. I loved the text notification. Your attention was personal and appreciated. Thanks for turning an unfortunate incident into a wonderful experience!!
Everything was done profession my and seamlessly great experience
Keri Coach went way above and beyond to make my experience easy and totally stress free. They walked me through every step and explained everything clearly. Everyone from the front desk to the collision repair guy to the **** and finally to the totally professional owner Don were fantastic. I will recommend Keri Coach to all my family and friends!!
So easy - was in and out within 30 minutes and exceeded expectations of how long the process would take. Have used KERI in the past, recommended them to others and if necessary would absolutely use them again.
Very efficient and friendly. While the survey will say 5 Stella is a 10
Excellent work and service
I was satisfied with the work done on my car and my interactions with the employees until I brought my rental car back. The Keri Coach employee bypassed me for a gentleman with a Jaguar, I had to get to work too and I was there first. I never received my paperwork from my rental because they helped the gentlemen.
Excellent experience. Thank you!
Everyone I came in contact with at Keri Coachworks was friendly and professional. The repair was done very quickly although there was a big holiday weekend approaching. Service was excellent.
I never had a better experience repairing any car I've owned, before going to Keri. They are extremely professional & Keri makes sure you're completely satisfied with their work.
Everyone associated with Keri Coach Works LI treated me with dignity and respect! They understood what I was going through and empathize every step of the way. I would not go anywhere else! If I ever leave Long Island, and should anything ever happen to any of my vehicles I wouldn't hesitate to bring it right back to these FINE FOLKS!
Great people, great work!
as always, dealing with entire staff was top notch.
problem brought in, reviewed and taken care without any
I was really impressed with Frank's thorough assessment and recommendations. Good guy!
I also like the 1-stop shop approach having geico, enterprise and repairs all under 1 roof. It made the experience stress free.
Each staff member that I spoke to made an effort to ensure I was clear about everything being done - both before and after the work was done.
Thank you for a fantastic job. I really appreciate how quickly my car was taken care of and the timely updates. Thanks again for all of your support. I would highly recomend Keri coach works. First class operation.
All staff was polite nice & helpful. Practically no wait. Love the periodic texts on status of vehicle. Explained everything done to car when I went to pick up & actually showed me on car what was done.
They completed the job on time and did u a very good job
Excellent customer service. I appreciated the regular updates on the status of my car via email. Everyone I interacted with was very professional and helpful.
The young man at the counter was wonderful!
The whole process was excellent
Everyone was professional and courteous. Could not
have been more impressed. Thanks for making it so easy.
Excellence customer service
It was a most pleasant experience. Everyone I interacted with was very kind , helpful, reassuring and informative. I am most appreciative of the service your team delivered and will gladly recommend you to friends and family.
Keri Coach Works was fantastic. I received great customer service from beginning to end. The repair work was amazing.
Fast and courteous service. Nice finished product. Thanks.
I have been treated so well in my life. Keri Coah Works is the best. They are up to date technologically, friendly and extremely efficient. Every thing I needed was located in one place. I was in and out with the appraisal of damage, paperwork and renatal car in about 30 min. They kept me updated on progress and did an amazing job on my sons car. customer service is not obsolete THANK GOD
Excellent service and work. I hope I don't need my car repaired again. But if I do I will definitely bring my car back to Keri Coach Works!
Very satisfied with the work and staff. Estella , frank, and Mike were very professional. Thank you all.
Really fast service thanks!
Receptionist was thorough. Work was well done.
excellent .thorogh and professional service .great people .
Excellent work. Very happy
Very nice service thank you
Excellent service. Prompt and kept us well informed
You all are awesome so professional and very friendly I felt special as your customer and my car looked brand new
A VERY HAPPY CUSTOMER
I am very happy they did excellent job
What a great experience! Everyone was so helpful and knowledgeable. My car was supposed to be ready on Thursday or Friday and it was ready early, on Wednesday! My car looks great. Thank you!
So quick and so friendly.
Everyone that I encountered was outstanding.
Absolutely seamless experience. I was treated with the utmost respect and professionalism.
Excellent customer service. My experience was nothing short of spectacular.
This is the first body shop I've been to that looked so tidy and organized with an office where GEICO and Enterprise had a station. Everything was so convenient. The shop also fixed up my car in a timely manner and best of all without hassle. I'm not hoping for any more accidents, but this will be the place I'd go back to and recommend.
perfect job,time and customer service
excellent auto body repair, the friendliest staff that makes you feel very comfortable , very professional , make the whole process easy and work completed fast
Thank you for the efficient job!
Vehicle Make : Volkswagen
Excellent and professional service
This was my first time using Keri Coach works. I was impressed with how convenient it was. Everyone was professional and kept me updated on my car. The work done looks excellent. Thank you! I will be back and I will definitely recommend you to my family and friends
80% satisfied. They delayed 2 days based on estimated time and didn't call me until I made a couple of phone calls. Even though I found a defect and they fixed it right away, still i had to make a special trip and also paid extra 2 days for a rental car.
Work Quality is excellent.
Just one word: EXCELLENT!
All was great. Thank you.
Vehicle Make : Volkswagen
I WAS VERY IMPRESSED WITH THE SERVICE I RECEIVED FROM KERI-COACH AND IT'S STAFF. RANDY AND DON TREATED ME LIKE I WAS THERE ONLY CUSTOMER AND MADE ME FEEL CONFIDENT IN THIER ABILITY TO REPAIR MY CAR. THE WORK WAS COMPLETED IN A TIMELY MANNER AND THE WORKMANSHIP WAS EXCELLENT. ADDITIONALLY, I RECIEVED A WARRANTY FOR THE WORK PERFORMED WHICH WAS AN UNEXPECTED BONUS. I WAS IMPRESSED THEY STAND BEHIND THEIR CRAFT AND WILL NOT HESITATE TO USE THEM IN THE FUTURE, IF NEEDED.
Job VERY well done! You made the entire process so much easier than I could have imagined. Most importantly, I felt valued as a customer. Will definitely recommend you in the future.
The work and service were outstanding. Even if I wasnt a GEICO customer I would bring my car to Kerricoach works
Vehicle Make : Volkswagen
Excellent and fast service.
your staff was friendly, courteous, efficient and knowledgeable.
the repair service went smoothly and my car looks great!
I cannot say enough how friendly, organized, and knowledgeable the staff was to me. Paperwork was simple, getting my rent-a-car was easy, and my vehicle was repaired in less than eight hours! I would highly recommend them!
My car looks brand new, thanks to Keri Coach. My car is only 9 months old and we were upset that a person would key someones car. From drop off to pickup my husband and I were completely satisfied. Hope fully we will never have any car trouble again, but Keri Coach will be our first and only choice for repairs.
It was seamless, especially with Geico and Enterprise right there.
From the time I brought my car in to the time I picked it up, my experience was very pleasant. Besides professionalism, everyone was very nice. The car was done before the expected completion date and I was kept informed of it's progress along the way with cute and informative e-mails. I can't imaging a more client-centric experience and, by the way, the work was perfect.
Repairs paid for by Geico were explained to me
It was an awesome experience . Everyone was so professional. Everything was so orderly. No question was to much to answer. I was informed each step of the way. I hope I never have a need for body work on my car again, but if I do I know where I am coming for any car repair. I would definitely recommend Keri Coach. Thank you for making this experience so easy for me.
They are extremely nice as soon as u enter the shop, they kept me up to date on my vehicle and informed me when it was ready
Very professional from beginning to end . First class customer experience throughout. Kept me informed of progress of repairs and delivered car
Back to us three days earlier than promised!
Very pleased and would recommend and refer you with no hesitation
John & Monika Jewidowicz
Everything was wonderful.
Very happy, the work looks great. Thank you
Fantastic work and customer service.
Great communication and amazing job!!
Very efficient operation. The fact that rental office is at the same location is very convenient.
With so many auto body shops out there you just never know what your going to get. From the second I walked in the door All my worries seemed to fade away, the team at Keri coach seemlessly showed nothing but compassion understanding and the highest level of customer service I feel one could ask for. The whole team at Keri coach made my experience, even in an unpleasant situation a great one. I would recommend them to anyone in need of auto body repairs, thanks again!
I was kept informed about the process of repairing my car, every step of the way and everyone was extremely courteous and professional.
You guys were truly wonderful! Fast service, updates, very professional & my car looks amazing!
Everyone was friendly and attentive I would definitely come back even if it wasn't through geico!
Vehicle Make : Volkswagen
Everyone at Kerri Coach treated us exceptional well. The service is second to none! We had a really plesrant experience and Kerri Coach is our primary auto body shop from now on. Thank you!
Thanks for a very pleasant and efficient transaction
What really made me feel comfortable was that I was emailed frequently regarding the status of repair of my vehicle. That kept me from being apprehensive. The car is new, and the accident was shocking, although not my fault so the status report made me feel that Keri Cared concerning my car.
Very cute us and friendly.
Excellent job on the repairs. I'm a very happy customer. Your team is a 10!
All employees were fantastic!
Very efficient, friendly, quality work.
I must strongly recommend Keri for the blindly fast work they did to repair my Saturn Ion.
The part was there even before I arrived.
And the Claim paperwork was prepared and done, all was needed was my signature.
So pleased i am with their work at I will be back next week to replace a part that as been nagging me for quite a few years now.
Everything was really just great, thank you
Very good in communication and repairs done with in scheduled time frame. Thank you.
Great customer support and a job well done on the repair. The car was like brand new when I got in it to take it home.
I received excellent service. Car was repaired in a timely manner. Everyone was great . I would recommend Keri Coach to friends and family . Very satisfied couldn't ask for a better service.
Outstanding customer service
Service was fast and good. I would recommend you to my friends.
I was always kept well informed. I am very happy with their job.