ABRA was amazing and our BMW looks amazing after they repaired it. Kyla was super friendly and communicated with us every step of the way! They turned a bad situation into a pleasant experience. Thank you all so much!
Kyla was amazing! She took the time to explain everything and was very kind! Outstanding customer service from her!
Friendliness, efficiency, and quality - all describe my Abra Body Repair experience. Highly recommend them for any auto body work.
Vehicle Make : Mitsubishi
You guys did an excellent job away around. Excellent customer service quality work. Thank you!
Kyla handled everything promptly and confidently. from the estimate to the scheduling to the repair she kept me updated. Thank you
I really loved the fact that I was contacted daily on status of my car's repairs. Abra in Spokane was the best experience I have ever had for my car repairs with insurance involved.
Second time bringing my car in wonderful customer service and cars have looked great!
This team at ABRA has been exceptional. Very prompt follow through, constant updates, I’ve never met a more professional group of individuals. Thank you
Great customer service from start to finish!
I will need to set an appointment with you to bring my truck back .
The camera in the bumper not working properly. Please contact me for an appointment . Thank you
Amazing repair, colored matched and smooth finish. Thank you for keeping me updated and informed.
Things went perfectly smooth, thanks!
Vehicle Make : Volkswagen
The body work on my car was great. However all of the change that was in my center console $15 worth was taken. In addition all of the items in that area were put on the floor of my car when there was no reason for anyone to even be in that part of the car the issue was the front bumper and driver door. They also pulled things out of the main part of the glove compartment which had no reason to be moved. The inside of the car was messier than when I dropped it off. I can understand needing to look at the manual but that was neatly tucked on a shelf in the glove compartment there was no need to rummage through any other items. The wheel lock was clearly placed in sight in the car so there was no need to search for it. In addition i had a tool in the car for cutting the seatbelt and breaking the window if an accident occurred and i was trapped. This is missing as well. Though you clearly state Abra is not responsible for “lost items” in the case of my change it was clearly stolen not lost, you don’t “lose” that much change. This was the second time I chose to use Abra through my USAA insurance but I don’t think I will use your company again.
We arrived safely at home in Colorado Springs thanks to the professionals at Abra Auto Body Repair of America, Trent Ave., Spokane, WA. Taylor, Tyla and the entire team were exceptional through our "ordeal" with the deer... RIP Bambi's distant cousin! Thank you all so much for helping get us back on the road and home safely!
Your staff are professional and friendly. The repairs on my vehicle are great. Keep up the good work!
Great experience! Quick repair, on schedule. Friendly, helpful staff.
Great customer service, constant updates, questions answered in a timely mannner.
Everyone that I spoke to were kind and considerate. I felt comfortable leaving my car in their care.
Most everything was handled very professionally and quickly. The only issue we had was the front two seats were VERY dirty when we got the car back.