Appreciated the consisted communication regarding my car repair status.
The back white part of the back bumper was not painted and there are large scratches down to the under coating metal of the car all along the lower rear of the car. Some of the paint on that part of the car appears to be trying to flake off. I noticed this when I picked the car up but it was too late to bring it to anyone's attention so I went to a custom car paint supply and got touch up paint in the car's color and will correct the paint job that should have been properly done when it was in the shop because I don't have the money to bring the car back and rent a car while the paint job is done properly.
Very pleased thanks again
Very pleased with the caliber of the work done.
Mark was alway professional and kept me up to date.
My car looks really good and they were fast on getting it fix
Great job. Recommend to anyone
We are very pleased! Thanks for doing a good job.
Paul Wiser took care of all our concerns. The body work was first class, hats off to the whole staff. Special thanks to Cavlier car rental, seamless! Made it very easy for us.
Great job. Thanks Paul and company
Paul was absolutely outstanding! Thank you guys again, my car looks perfect!
Repairs made ahead of schedule and exceeded my expectations.
Color of paint was a little off but it was good work
A piece of our car was missing and there was glass all over the back seat and front seat of our vehicle.
The repairs were done in a timely manner, and as of this time my truck looks great.
Very excellent. Beyond compare.
I had a great experience. The truck looked great! Only thing i can think was negative was the insurance company not letting me use oem parts.
I was kept informed of the progress and the work was completed satisfactorily and timely.
Thank you for all the good work ya'll do. Keep it up.
Good service. Repair was completed 2days ahead of projected date. Saved two days of rental car fees.
We dropped off our Avalon which had some minor damage to the RR fender and the rear bumper. The damage was repaired and completed on the date promised, and we couldn't be more pleased. Hudiburg personnel matched the paint perfectly and did a superb, professional job.
The repair was completed in a timely manner and looks really good. The relationship between Hudiburg and USAA makes the repair process easier.
The repair itself is great, but the customer service could be improved. The gentleman who quoted the repair had given me two different quotes. I had asked him the differences between the two and all the said was we are going to use one quote instead of explaining the differences. They had two different prices on them and they were written in a way where it was hard for someone who does not look at the quotes everyday to see what was different between the two. I would have been extremely happy except the guy completely ignored my question. He did not seem to care or even think I had a legitimate question. I have worked in many places and if a customer has question you should answer it or find someone who can help answer it.
Great job. Even finished ahead of schedule.
Paul was great! He kept me up to date on the repairs and my vehicle was finished in a reasonable amount of time. Such a wonderful experience! Thank you!
We use Hudiburg for all our mechanical repairs and any body work we might need. Sometimes it might cost a bit more, but we do not worry about the quality of your the work.
Results far exceeded expectations
I am not sure where to begin. my experience was absolutely wonderful. your team went above and beyond and exceeded my expectations that brought me to tears. thank you from my heart. Chantelle M
I thought Hudiburg did adv outstanding job of keeping in contact with me. I was able to rent a vehicle there also, which i liked. The workmanship looks great also, great job all around.
Great communication and excellent service!
Thanks very much for a job well done lm very satisfied . Thank you very much .
The job was well done and I don't blame them for the delay on getting an undamaged bumper cover, instead I commend them for doing what it took to do the job right! Thank you!
I had asked for a quote to repair/replace the door spring on the rear passenger-side door, they said it was an easy fix and it was done quickly, but the second time the door was opened, the spring popped out again. I realize this was not in the scope of work for which my car was in the shop, but I needed it fixed and was willing to pay to have it done correctly, since it was not part of the insurance claim. My car looks great, but I can't help but feel a little disappointed because of the failed "fix" of the door.
After Hudiburg Collision finished with my car I couldn't tell it had ever been in an accident. Paint matched up perfectly with the rest of the car. And I was pleasantly surprised when Hudiburg called me 7 days earlier than expected that my car was ready! A very satisfied customer!
Vehicle Make : Volkswagen
The work, time, customer service, and updates were great! My only issue is, and I was really disappointed to discover it, that someone obviously smoked in my car and used the phone holder as an ashtray. I was able to clean it out & it didn't leave any burn marks, but I wasn't happy to know someone was smoking in my car.
I am very satisfied with Paul who helped me. I woul say my experience was great.
Kept me updated throughout the whole experience. My car looks very good. I feel like I have a new car again! Thank you for the great job cleaning my car, also! Thank you for the whole experience!
Part of the dent on the left side was not fixed. The tire that was supposed to be replaced was not replaced and you had the vehicle for two extra days to fix the tire.
Our SUV looks great. Thank you for taking care of us.
service tech guy Mark and body tech guy excellent job thanks..
I wasn't heard, my car is crappy. It's not the same car I drive everyday before the federal disaster in Oklahoma city
The experience was fantastic even the coordination between Farmers and the shop. I am so happy that you are a trusted business partner with Farmers Insurance.
Thanks for the quick service.
Great job and fantastic service! Made it quick and as easy as possible!
He told me that the tire kit never fit correctly in that there will always be a gap I told him that was my concern from the beginning that I thought that meant frame damage he said no Toyotas are the same and those things never align right I know my Toyotas into thousand and one but I still believe that could've been aligned just like the other side my finger fits all the way through other than that everybody was great the staff the service was done fast and I was always updated . If you need pictures of what I'm talking about let me know
Very pleased, easy process.
Everyone from top to bottom did an exceptional job. I would like them all.
Great body shop. Very professional. Thanks You Paul and Gary Cook.
I wish they would have called when my car was finished and I didn't hear it from car rental that my car was done.
Gives me a vendor to not only use in the feature but also one I'll be recommending to my family and friends.
Great attitude and not a long wait to get my vehicle back a special thank you to the hudiburg team for a job well done
Hudiburg service was friendly, competent, and helped make a very unpleasant experience bearable. I especially appreciated the loaner vehicle. So far all the repairs are working great and the truck came back to me cleaner than when I took it in. Many thanks for all the hard work and great service. Heather Foster
You are wonderfully talented , kind and considerate . My experience with Hudburg Chevrolet has always been great, that is why I always insist on coming to you.
Dr. Robert L. Phillips
The body work and paint work looks great!
But what really blew me away was how incredibly clean my car was when it was returned to me. The detailer did a phenomenal job! My car is only 3 months old, and it didn't shine like that when Paris chevrolet sold me the car.
Outstanding job guys!
It was quick and proffeaional
Mark did a great job . Keep up the good work.
Mashburn Faires homes
Great service,as always. Every step of the process was smooth & problem-free.
I am well pleasedithink it looks great
Great job guys! Looks great and The alignment is great!
Beautiful work and went that extra mile. Truck looks almost brand new. Thanks
Very satisfied with everyone that helped with my car repairs! Went above and beyond to get it fixed. Very good customer service.
My Mazda looks super great. Thank you for the personal touch.
The car looks fantastic and what a great job in
only 3 days!
The Reveal was different after the repair. I didn't see it until after I actually had time to look at it instead of the glance over out there in the parking lot .
Thank you! Job well done!
The quality of work was excellent!!! My only issue would be the 14 days that it took as compared with the original 6 day estimate. That did put me in a position to incurr a larger than expected out of pocket expense. That I will have to wait for reimbursement.
They called me when one of the parts came in damaged and let me know how long a delay it would be because of that. I would take my truck back to them again if needed.
I'm very pleased that the body shop repaired my vehicle over 2 weeks early!!!
Mark was helpful and informative. I wish him well on his wedding day!
Everyone was so nice and friendly.
The body shop did a great job on my wife's car, completely fixing the wrecked bumper. Car looks great and we are happy to have it back.
So far I am very pleased with the outcome!! My truck looks great and the service was the best I have seen in a long time! That takes allot for me to say that I would recommend your company for repair any day! If you car sales and service department are as good as your collision department is you have a winning team!!
Repair looks great and done quickly. Appreciate the text update system.
The car looks like it was never in any accidents.