The people were amazing. Professional and courteous. I never had to chase down a service manager or play phone tag. The email updates were frequent and clear. Normally, women are not treated well in car repair shops. Here, I was treated with respect, and my questions, no matter how simple or repetitive, were answered with plain language in a respectful way. I could not have asked for better from initial phone call to getting my car. Truly, a great place. Thank you all so much!
Repairs were done in a timely manner and if I hadn't known that it had been wrecked I couldn't tell that it had had any damage at all! Great job!
The office staff was very courteous. My repair was completed in a week. I am really happy with the prompt service and kindness that I received.
Never had a better experience dealing with vehicle repairs than at the Collision Center. Staff very professional and courteous. I will recommend others to visit. Thank You.
Keep up the good work
Thank you for a great job
Front office were courteous and friendly. The work was done timely with a minimum of hassle.
Not a good experience at all. Took 3 trips back to get car repaired to my satisfaction. When picked ip first time, car interior was full of bondo dust; not a good look on black interior. Fog light was not repaired, missed some scratches, etc. Overall, very disappointing experience. Our family has bought 4 new vehicles from Cookeville Nissan but we won't buy another from them.
Prompt courteous service. Stayed true to estimate. Good workmanship. Friendly staff. Timely updates by text. Overall very good customer service :)
People were great and did an outstanding job
I would recommend them to anyone needing
Body work on their vehicle
The car looks great. you would never know it was in an accident
Yes very good. Good job......thanks soo much. V
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