I was tremendously impressed from their professionalism as I walked in, the seamless appraisal, to their knowledge of the job and their guidance to make sure I understand the process and how to proceed effortlessly. The outcome was that my car was impeccably fixed. Thank you suburban for everything. I know that I will refer your shop to all my friends and family. Keep up the great work. Dr. Bagy
From start to finish they handled the claim and repair in
Very profesional and courteous way.????????????????????
Great work and great communication. I love the text updates.
Great customer service and excellent work!
Service was very fast and very nice job done on the car
I found scratches on the car that did not have them
The work in the car was done fairly quickly, the did an excellent job, and when I came to pick the car up, Mike, the manager, was responsive to every little concern I expressed. An example was a slightly wider gap on one side of the hood relative to the fender than on the other side. He fixed it with an adjustment on the spot. He's very pleasant, kept me informed during the work, and does a great job representing Suburban. Will definitely use them again. This is actually our third repair with them. I like the fact that they're a small shop and easy to communicate with.
This was one of the best, most care-free experiences I've ever had. Everyone was very professional and courteous. Mike was the BEST!!! He kept me informed about my car, and went out of his way with his service! I would definitely use Suburban again!
P.S.: My SUV looks better than it has in years!!!!!
Mike is a super dope man. N I would recommend my friends n family to your shop. ????????????????
The reps. Russ and Mike were kind and polite. I kept receiving updates. The work was done professionally.
Mike is professional , customer service was excellent I'll will recommend your company to others
Vehicle Make : Volkswagen
Check engine and gas tank lights came on immediately, obviously they were never looked! Very dissatisfied
Outstanding work! Great communication, use this place with confidence!
Very professional, yet friendly.
Service definitely is a standout. Suburban delivers, dozen overpromise, explains things in clear simple terms.
Vehicle Make : Land Rover
Great customer service all the way around! Every aspect of it was made easy from the assessment to the drop off to pick up; all of it was explained clearly; and great follow up.
It was nice looks good.service.
Loved the text messages to keep me up to date. Very high quality work, honest shop. Thank you!