Vehicle Make : Volkswagen
Completely satisfied have no issues (:
Daniel was the best very patient very honest and helpful. But the work they do is not detailed at all it compares to a back yard shop. I'm a car enthusiasts and have worked on alot of cars as a hobby so I have some knowledge on what to look at and it was simply a joke to have to inspect my car 3 times and still not get it done right. I know that a manager of a collision repair place he has the pressure to get cars in and out ASAP for the company is priority to save the business money and make a profit that's obvious but that gives the manager no right to talk to a client with sarcasim and to be rude and pushy. Customer service is the key to success in any business. But this Manager I think his name was David has it all wrong. Not satisfied at all Daniel tried to help as much as possible but he can only do so much. I have pictures to proof the poor work.
Everyone at International Auto Crafters is so friendly. Mike was awesome at explaining any repairs my car needed and answered any questions and concerns that I had. Thank you so much for the great service!
No additional thoughts. Thanks for the quick, quality service.
You all are a great team I couldn't have picked a more prefect excellent business to get my car fixed at, I really appreciate your kindness and professionalism.
My LED headlights were ruined. I understand contractually it only has to be restored to mfg specs but that was a wasted 350.00 that has been in my car for two years.
Justin was professional and friendly. He answered my questions completely and honestly. He made me feel at ease. The work done on my car was superb. The body work and paint job was excellent! I also appreciate the lifetime carwash. I really appreciate that as a customer. In addition, I really like how they kept in contact with me throughout the whole process. They kept in touch and promptly returned my calls if I had any questions. Overall, great customer service! I highly recommend your service to anyone.
This is one satisfied customer. Thanks for making my car and myself happy. Great job!
Trunck latch crooked
Paint on trunk lid looks like they painted over dust or dirt
Service and workmanship was exceptional.
Justin Robin son was an exceptional service consultant. Very professional and stayed in constant contact with me regarding repairs to my car and when the job would be finished. I felt well taken care of. Would highly recommend IAC to everyone.
Great and friendly service, from appraisal all the way through repair. They kept me updated on progress through e-mails and finished ahead of schedule. I was originally going to go to the Acura dealer in Riverside. Your staff impressed me enough to change my mind.
Justin was very professional and provided excellent customer service and kept me updated regarding the status of my car and any changes to the estimate.
Almost. I got my car home and there is a short in my fog lights. Need that fixed.
After my car had been damaged due to an accident, I had a choice of repair facilities to have the repair work done. This was a "no brainer", Moreno Valley International Auto Crafters was the first and only repair facility I thought about using and did use. The workmanship was outstanding and the customer service A, kudos guys and gal/s. Sandra H
Your original commitment was to complete the repair on Oct. 13. Your work was one week behind the schedule which was unbelievable and absolutely unacceptable for me.
Keep up the good work job well done
The staff was terrific from day one keeping me informed throughout the time.