As always, great customer service and friendly staff. My car was fixed within the time frame I was given.
I am disappointed that the extent of the damage done to my vehicle as a result of being rear ended was not fixed. I’m unsure why it was not noted on the estimate. The work that was done, was done well, and I have always been impressed with the customer service and quality of work at collision repair; however, my vehicle was not returned to me in the condition it was prior to me being rear ended by a GMC Yukon. I struggle to think what is so obvious to my naked eye would not also be noted as obvious damage done by a larger, heavier, taller vehicle striking mine while I was at a complete stop. Very dissatisfied.
Great service both mechanically and personally
carseats could have been cleaner
Everyone was super nice and helpful, and my vehicle looked absolutely fantastic when it was done!
clearly communicated what they would do
Did everything they said (or better/faster)
great service and fast service
Everyone was pleasant and helpful. We was satisfied. S fr
The people at Collision took a very stressful situation and turned it into something I can't even believe I was stressed about in the first place. They are really working for their customer, very kind and hard working people. Thank you for your hard work and dependency!
Great experience with all who was involved.
3.5 weeks to make repairs; not acceptable. I first received a bid from another shop in which they included time and parts to repair the door pillar. could this not have been foreseen in the original assessment? Second time work not completed in a timely manner in your shop.
Customer service was fantastic from the minute I walked through the door until I picked up my repaired vehicle. Couldnt be happier with the whole experience.
The estimator, Carl Bouge, was very helpful and explanatory.
My car looks great
Excellent service from the time I walked in your door, to the estimate, to the progress email updates, and then seeing the beautiful repairs on my car. Thank you.
Right still bent Close to windshield, I did point this out to Alex. No Windshield wiper Fluid.
Vehicle Make : Mitsubishi
I enjoyed your friendly staff who were very professional. I thought your early morning staff meeting was great! Very encouraging! My appraiser also was very professional & friendly.
They were very professional, from the start. To I went and pick it up, I would recommend them for sure. And if any one ask, to have any repairs. Iam sending them to y all, Collision repair. No doubt about it, thank you
Everyone was polite and did there best to make sure I got my Van back looking real good even though they weren't sure it would be done on time. They kept me informed of what was going on. I appreciate that.