You guys are the best! I can't thank you enough.
Everyone was very courteous and keeping me informed via text message of the progress of repairs toy vehicle.
Amy did an excellent job of keeping me informed and answering my questions. She is very knowledgeable in the auto repair business and explained the process thoroughly at each step. Although the repair took longer than expected, she kept me informed of the reasons why which made it easier to for me to get through the long service period. All in all, through a tough time of dealing with a wreck and car being out of service, Amy made the experience as pleasant as it could possibly be. Thank you Amy.
I appreciated that you kept me informed about my the progress on my vehicle both by text and by phone calls. That really gave me the feeling of being an important customer. Thanks again to Taylor for the personal touch. It went a long way to putting me at ease with a company that I have never used before.
Staff was very hospitable and mechanics done a great job.
Service king was wonderful fantastic customer service
Staff are friendly, polite, and professional specially Amy. They sent text messages on regular basis with updates.
My window is messed up with finger prints
Your staff was very professional and courteous. I rate your service as a 10. I was completely satisfied with the work and how fast the service was performed. Thank you again. Have a great day. Melinda H
Excellent service. Excellent work. A job very well done. We are most pleased with Service King.
Professional people who go out of their way to help and assure you are satisfied. I would highly recommend them
Amy was very quick to respond to any phone calls and kept me informed the entire process. I appreciate her kind, bubbly personality which made me feel more confident in your company, as well as, less stressed about my car situation. She explained everything to me as I would understand. Hopefully I won't need you guys in the future, but if I do. I will definitely be back and I'll refer people as well. Thank you so much for taking care of me.
Excellent work can't even tell there was any damage
Vehicle looks as good as the day I bought it. Loved the text updates, personnel appeared to honestly care about my satisfaction ????
Very very nice people who work there!
quick and efficient quote.
new computer system and very slow printer made drop off take forever, like 30 minutes.
rapid turnaround time, and the bumper looks better than it did before the accident. reasonably priced
Great job to all team members on my 2015 Suburban, but a special thank you to Taylor for being so nice and thorough. Thank you to the guys who fixed the scratches and dent and making it look like it was never damaged. Also a great job to the paint guy for making it look brand new again. You all did a fantastic job. If anything else ever happens again (I hope not) we will be back to you guys. Thanks again from a very happy customer. Sincerely, Jessica R.
Excellent people in office an work appears to be excellent also.
Vehicle Make : Mitsubishi
They do a great job thank u
Vehicle Make : Mitsubishi
Taylor was extremely helpful and friendly. She and the team did an outstanding job
Amy. Was cute and very nice. She also handled the repair with professional attitude.
Taylor was great at keeping me updates and explaining how they fixed my van. The work looks great
Excellent, friendly, and professional customer service! Very pleased!
Service King is the best repair place I've been too! The team is great and their communication is amazing! Wouldn't go anywhere else!
The staff was so nice. I will be recommending Service King! I have made a new friend with the staff there???? Very people friendly.Very professional. Made sure I was complete satisfied. Thank you for taking care of my car!
Thank you so much! It look absolutely perfect
Your services were cheaper than the Ford dealership
The folks were very friendly and accmodating.
They were welcoming from the first time I walked in . Amy talked me as if I was family. They assisted in getting the auto rental and the work done on our van was in the time frame we needed. The van looks like it never had any damage. We were very pleased!
The ladies where very nice and answered all my questions. They finished my car in under the time that they expected. I would definitely recommend them to anyone who needs to have their car repaired. I give them 5 stars ????!
Friendly,courteous, and did good work.
Customer service was great
Amy turned a frustrating situation into an easy fix. She provided outstanding customer service and timely updates on the progress of my vehicle. Anytime I need either of my vehicles worked on, I will without a doubt use Service King because of my great experience with Amy. She is awesome and truly great asset to your company.
Leanne Melton has always been fabulous to work with and has always taken great care if me and my vehicles. First class and professional.
That do a great job thank you
Couldn't have been happier with the work done and also with the customer service. Thanks so much!
Vehicle Make : Mitsubishi
ThinkPad Service King doing work for me for several years thank you so much for such a good job and the years of work that you've done for me
Thank you all for doing such a great job on my mustang and getting it done so quickly. The communication was excellent and professional. 10 out of 10.
Taylor was very helpful and kept us informed of our car. Everyone was friendly and respectful.
Great service! Fast results. Text updates on car. Would use Service King again.
I was very pleased with the service I received from Service King. The team did a great job and got it done in a timely manner. The front desk staff kept me updated daily on progress and I appreciate the time they took to do so.
Was kept well informed and work looks to be first rate!
Excellent service and staff was very friendly and helpful.
Dropping off my car was an enjoyable experience. Amy helped me with a smile.
Everything went smoothly and the staff was excellent.
A big thank you to Amy and Taylor they were great. I hope I never need your services again but if I do I wouldn't hesitate to call on you.
We have used them several times and they are great to work with.
Looks like new!
Thanks so much!
Amy at the N.star in jackson location is great. She really did keep me up to date the whole time my car was in the shop and seemed to really care if i was satisfied with the work done on my car. She was also very nice throughout the entire process!
I thought my whole car was getting painted. New damages was repainted but not the old ones.
A great job , great customer service
The front office people in Jackson Tennessee are Amazing people!!!
Awesome staff!!! Awesome work!! Extremely efficient!!! Thank everyone at service king for a fantastic job!!!
Great service love you guys
It feels kind of funny driving my car again. If feels as if the wheel is looser. I know that I need to keep and eye on my cd player because it was forgotten. I'm just happy that it works again even if it's not perfect. Thanks so much!!
Everyone was very professional and the work was very good. The only thing is there is some overspray on the right mirror. I will be bringing it Monday so you can take a look at it.
I have used Service King in the past and y'all do excellent work I would not take my vehicle to anyone else
Looks great! Excellent service! Friendly staff!
The service was courteous, professional and thorough. Thanks.
The staff did a great job keeping us inform through out each process of the repair.
I am very satisfied with the service Ive received! They were very friendly and took really good care of my car!
They were flexible with the scheduling and kept me informed of what needed to be done and were pleasant people to work with
Lee Ann, Amy and the entire Service King Crew are exceptional! My Wife and I were warmly greeted upon entering and no time was wasted addressing my concerns. I love them and love being around them. My Ram looks good!
The staff members were very kind and professional. Taylor and Lee Ann were extremely helpful. Both of them made be feel very comfortable and they assured me that I would be please with the work done on my car.I am happy I chose KingService. They are good people. Thanks again Taylor and Lee Ann.
Did a great job on my truck
I WAS ALREADY STRESSED BECAUSE OF THE WRECK, BUT EVERYONE WAS VERY NICE.YOU ALL MADE SURE THAT THE PARTS THAT WERE NEEDED FOR REPAIRS REMAINED ON THE ESTIMATE AND DIDN'T BACK DOWN FROM THE INSURANCE COMPANY. THANK YOU ALL FOR STANDING UP FOR WHAT IS RIGHT AND NOT TAKING THE CHEAP WAY OUT WITH SUB-STANDARD PARTS. YOUR CUSTOMER SERVICE IS 100 STARS. I KNOW I MADE THE RIGHT DECISION. THANK YOU ALL SOO MUCH. KEEP UP THE GREAT WORK. MY CAR NEVER LOOKED BETTER..
SHANDA L. WARREN- LEAKES
Professional staff! Very good to work with. Assisted getting rental vehicle for me. My vehicle body work perfect. Text message updates to me frequently while my vehicle was at service king.
As before...the entire staff at Service King has treated me like a family member. I always feel a sense of trust from the time I walk in the door to my departure. The workmanship on my vehicle was A1. I know where Ill be going if any repairs need to be made again in the future. Thank you Service King.
The service was excellent. Your customer service outstanding. Your team really apply the service excellence principle. I'm very satisfied and thankful.
very impresses with the work done
The associates at Service King were extremely professional, courteous and thorough in their work. They obviously take great pride in their finished product.
The customer service is EXCELLENT!! & I can't leave out the top shelf work that was done on BOTH of my trucks!!! Service King comes highly recommended and I give them ????????????????????
Great customer service. I'm satisfied with all the work that was done to my vehicle.
Your service is excellent, personal very courteous, and just good people. You are the best.
I am very impressed by the way they handled everything. Y'all are the best there is!
Kept me informed and staff very friendly and caring
We appreciated the clear explanation of the work needed on our vehicle as well as the updates while the work progressed. Very fine service, in every respect.
Leann was very kind and helpful throughout the whole process. She kept me updated on everything that was happening to my car. She should be commended for her hard work. I really appreciated it.
Ms Amy was very helpful and I really appreciated the text updates
The service was GREAT & the staff was the GREATEST!
Vehicle Make : Volkswagen
The van has been sitting for 2-3 weeks waiting on a part. We went ahead and picked it up early while the part is getting ready. To my disappointment the front passenger seat was not fixed from the accident. The seat has movement and the headrest was not reset. We found a cd in our car that does not belong to us. The radio was tuned to a station that we don't listen to which shows that someone was enjoying the sound system. And the car was not clean on the inside. We are also missing a rear floor mat and the one that is in there is bent I presume from being pushed under the seat and left during the course of the wreck.
I have a close relative that recently sold 6 shops to Service King in the Chicago area. His 3 children still work in the business and I have experience working a couple summers with them. If our vehicle left one of his shops someone would be losing their job. This is not what I was expecting at all and am quite disappointed with the condition of my vehicle at pick up.
I liked that you kept me updated on my repairs.
They did fantastic! Leeann kept me informed throughout the entire process
I would like to convey to you that I was completely satisfied...Staff was very respectful and took care of everything possible for me...I am very grateful that such great care was taken of my vehicle...thanks to service king in Jackson tn...you guys are awesome!!!
Service King did an incredible job on our Tundra.
Repairs were done when they said they would be done, with daily updates, car was clean and work was well done.
Great service. Liked the fact that they kept me up on the progress.
Excellent workmanship. Professional manner. Helpful to make everything go easily
Everyone was very nice and helpful!
Everyone was very knowledgeable and professional. Great experience!
Service King did an excellent job repairing my vehicle. They also went the extra mile by cleaning my car inside and out.
Bruce went above and beyond to accommodate us, even though he was dealing with illness. Best experience I've ever had with a body shop.
Thanks to everyone who had a hand on the challenger.it looks great.now all she needs is a name.thanks again guys
Everyone was nice and professional while being prompt in getting the work done on my vehicle. They were always keeping in touch with me by wher they stood in getting the job finished. Everyone was very courteous and kind in answering my questions. Thank all of you for your h ard work .
Great job faster than expected
Very respect full staff Bruce was very knowledgeable and answered all my questions work was very well
Awesome job ! Beautiful work ! Wonderful customer service ! Only would have been happier if I could have gotten it back sooner , but also understand that quality cannot be achieved with speed !
Finest people, finest service, end of story.
Amy and her staff are all professional, patient and make you feel special.
Courteous and helpful..good service
Service king is the best when they tell you car or truck will be ready it will , I have used them several times and its always been done right. I'm completely satisfied with the work, and also will recommend them to my family and friends.
Really nice hard working people. They did amazing job
I am saddened that they couldn't change it to a Ford
Great service in a timely fashion. The car looks really great. Thanks for all of your help.
I couldn't ask for a better place to tack my truck they are the best
Bruce and Service King took exceptional care of me and my car. Our family is very pleased and will use Service King with any of our future needs.
The car looked great & was ready before expected time, Everyone very kind & curtious.
Fast service,great results. Most important, our service advisor Amy Maxey,was the greatest. She was efficient,courteous, helpful and one of the friendliest people we have ever met.
Thank you for all the help.
I was kept in the loop the entire time. Bruce explained what was going on with my car a couple of times a week and even more often as the work progressed. It was a very good experience and the car looks great. Like new!!!
Great customer service! So personal
I couldn't have asked for any better service all the way around. Everyone was super helpful and friendly. My car was so clean and fixed to perfection. Thank you!
Extremely satisfied with both the customer service I received and the quality of work performed on my vehicle.
I was pleasantly surprised as to how fast the work was done. I will definitely tell everyone I know to come to you for body work.
Very detailed in all aspects of service. Friendly and helpful
Job well done and in a timely manner
Very good and friendly and fast service
Great job, fast service, repairs look like nothing ever happened, thank you Service King.
Can't even tell it was damaged. You did an amazing job! Highly recommended to my friends
Friendly & knowledgeable staff
Very pleased ????
I really like the good communications in keeping clients informed of the progress of their repairs. and the friendliness of the staff.
Bruce was great. Everyone was friendly, really enjoyed the experience there. I like the updated text every so often, letting me know the status of my car.
Awesome customer service, quick service
My truck looks amazing! Excellent service!!
Service King gave one of the best examples of customer service I have experienced in a very long time. My vehicle was repaired timely and looks brand new. The repair men and front office people were wonderful! Thanks Service King I will recommend you to any one in need.
The repairs made to my Prius were perfect! I was not able to tell my car had been damaged.Your people were first class in my opinion. I would highly recommend your Company to anyone ! Mike Galdinoo
I appreciated cleaning my car out.... that was above and beyond.
Loved all of them did a great job
The service I received was exceptional.
Amy is an exceptional representative of your company. She took great care in making sure everything was to our satisfaction.
Service was good and the agents were very pleasant
The folks at Service King were very courteous and professional. They kept me informed of the process every step of the way. Definitely a great experience!
Love the staff at Service King!
Amazing staff! Bruce was very accommodating and the rest of the crew treated me like a parent with a baby that wasn't feeling well. The repairs on my car are unnoticeable. That was the goal!
The staff was very friendly and informative repair looks good and they got it fixed on time. Great job.
The entire staff was exceptional from the very first phone call to the time I came to pick up my car. Staff was very polite and patient when I was tired and frustrated about the accident. One particular individual that went above and beyond was Amy Maxey. She is a jewel and a great assett to the entire company. Thank you again for all you did. Oh and by the way the car looks brand new.
Bruce & his team we're amazing. They got the work done quickly & and answered any questions we had. Thanks for everything y'all!
Very professional and courteous. Loved the updates they provided as my car was being serviced.
Customer service is fabulous. Just have to wait on a back ordered part
Love the ladies at Service King. They are fabulous.
Amy was wonderful to work with she answered all of my questions and was always very pleasant. When I picked up my car it was exactly how I expected the repairs to be. They cleaned my car above my expectations the tires shined and the inside was vacuumed better than I do it. I give all at Service King in Jackson TN a perfect 10.
They were extremely friendly..did a awesome job on the repair, while doing it in a timely manner. They took care of everything I needed even called the rental place for me an had me picked up. Great job guys I'm very satisfied.
Fast friendly service. Always a pleasurable experience. Thank you.
I'm very pleased with service that we received from service king. Bruce was very professional. The rest of the staff made me feel very welcome.
Amy was great. Very pleasant and checked in at appropriate time.
Bruce and his team were awesome. Office was clean and organized. my car was ready ahead of schedule. I tell you one thing I do not know how these guys do it, Taking a wrecked car and making it look like it was never wrecked. Thank you for amazing service.
Tom and Tessa coleman
Quick turnaround and professionally done. I would recommend this company to anyone. Thanks Again
We will be recommending service king to everyone. Amy was awesome and always called or text us with any changes. Thanks service king and Amy for making this experience painless.
It was a totally positive experience.
It was so easy! No hassle. I loved getting the text updates on the status of my van. And the set up with enterprise was great, too!
Great service i will recommend them to everbody I know
Did a great job! We appreciate their hard work!
People were very sincere showing that they knew there business very well.
I love Service King's commitment to Quality Service and Great Customer Satisfaction! Thanks for taking great car of me and my car!
I don't feel the need to discuss this with a service king representative. Employees were kind and efficient, and the repairs appear to be completed excellently, so my complaints are minor, and I am grateful for work well done. That said, when I went in for my initial repairs estimate about an hour before closing time at night, all the employees except the man I was speaking with left, which made me uncomfortable and seemed unprofessional. Then repairs I was told would take 4-5 days took 8. All in all, I'm satisfied with the work done, but these are some ways it could have been delivered more smoothly.
Bruce in Jackdon and the team in Jackson exceeded my expectations and I highly recommend him and the team to others.
Bruce Parnell and the Service King crew behind him were absolutely outstanding during the time my vehicle was with them. Bruce kept me inform of every percent closer to my vehicle returning to me. Superb job.
Great job very friendly staff. Thank you for the service you provided me.
Though there was a brief hiccup with the repair itself, this location handled everything professionally and with haste. Also, the mints on the front desk are AWESOME.
The people at Shop were very nice and helpful. I would recommend Service King to others.
Very helpful! Will return!
Vehicle Make : Volkswagen
Everyone was excellent, they were professional and courteous. I was kept up to date on the service and am very happy. Bruce did a great job keeping me informed and the work was great! Thank you!
Courteous, prompt, and excellent repair completed. Thank you very much. Many thanks to Bruce Parnell and his team.
Yes I was very pleased with the outcome of everything and I do thank you
They did a great job in a very timely manner. Amy was great and easy to deal with.
Excellent service, great repair job with very kind people. I would use them again.