Appreciate the regular updates on any status changes. I got back a nice clean car as well.
Everyone did a great job and were quick doing the repair.
Service was great! Good communication with staff
Ourstandind service. Special shoutout for Cort who worked my claim, and kept me notified at every step of the process. Cant say enough positive about everybody involved at Service King. And the quality of the work was flawless. Thank you
I was treated with respect and taking care of any question I had very professional service
I was kept informed about the progress on my car. When I picked my car up, it looked as good as new. Thank you so much.
Was kept informed about progress and everyone was very professional
When I picked up my car I noticed my tire pressure was very low. So I stopped and aired it up. I woke up to a completely flat tire. When I took it in for repairs they showed me the hole in my tire and the bent rim. When I called the location where the repairs were done they told me they had called me Thursday night to let me know there was a while but I was in class and didn't get the calll. But when I spoke to them on Friday when they let me know it was ready for pick up nor when I actually picked it up did anyone bother to mention this to me. At 3:30 I could have driven straight to the dealership to take care of this problem. But now I have to drive on my spare not to mention the time spent waiting on rioadside assistance or the potential for a blow out I risked because I was not informed of the hole in my tire. Ernesto did not seem concenened when I called to inquire about my tire. I have used this particular location in the past and been satisfied but this time I am completely unsatisfied.
Thanks for matching the color perfect ly
Looks like new and I couldn't be any happier. Great job!
I got my truck a day earlier than expected. Thank-you
Ernesto at Warden Rd location was awesome !! So pleasant and polite!!
Professional, friendly, quick, great repair work
Estimate was accurate, totally professional, detailed beautifully a great experience and Ernesto goes the extra mile to ensure I was satisfied
Very pleased w/ Ernesto & his very friendly customer service.
Mr. Fisk was very professional and courteous. I was quite impressed with his knowledge of the damages and how he took time to explain the details to me. He literally took away my worries because I felt my vehicle was in such good care.
Everything went good and fast service, i liked how i was always updated with what was going on while my truck was in your care. Thanks
Did a great job on fixing my car
Court was just amaxing and kept me posted often by text and phone messages. He has hfeat customer skills very polite always
Completely satisfied, great team of people, and my car is like new again.
Lettering on my vehicle is a different font and does not match the other side. Lack of attention to detail.There appears to be over spray on the opposite side of the vehicle.
Very pleased with the work done on my Buick.would recommend to others.
You all have repaired 3 of my vehicles and u have did an excellent job each time
Very well done. The text updates were very helpful.
The crew was very kind & professional.
Court Fiske was a great service person who kept me informed from start to finish. Highly recommend this store to all insurance companies in central Arkansas.
Ernesto and the rest of the team were great! The repairs were done better than new, and Ernesto kept me updated throughout the process. Would most certainly recommend that specific location to anyone seeking my advice or needing repairs. In addition my car was clean and spotless, Ernesto and his team are the very reason I will continue to use service king for any future needs.
Ernesto was amazing, helpful friendly polite. Others were
Great too. We were very pleased with answering the questions
& returning calls as he said he would. Thanks.
Steve & Doreen Block
I love everything the customer service was great and my car looks great and I also love that they cleaned it!
This company's workmanship, care & thoroughness was second to none. Being recommend by Farmers Insurance, I was very apprehensive as insurance companies are notorious for cutting costs. This mexcellent repair facility made an unpleasant event as painless as possible. The car looked as if it had just come off of the dealer's showroom floor. It looked that good.
Court was very thorough and professional.
Kept well informed and very satisfied with work
Service King Warden Rd is awesome. Cort kept us updated every step of the way. I would recommend them in a heart beat. I hope I don't have to have body work anytime soon but if I do Service King is my first stop. They get 5 stars from me. Keep up the good work!!
Vehicle Make : Volkswagen
So far everything is good and the car looks great. It almost looks like a totally different car. I'm pleased.
Great customer service. Ernesto Jasso kept me informed during process. Thank you
Great service! My vehicle was nice and cleaned when we picked it up.
You kept me updated on the service.
Ernesto and staff are always great
Ernesto was great and kept me informed on the status of my repair. The work was completed before the expected date. Repair looked great and a bonus when I went to pick up the vehicle and it had been cleaned. First time using Service King but you have earned a customer.
Thanks To All Involved!
Great service from beginning to end! E. Jahim and all the rest of employees deserve raises in their salaries! I would gladly recommend Service King to others because of your excellence. Thanks
SERVICE KING DID AN EXCELLANT JOB ON MY CAR ...VERY PROFESSIONAL..KEPT ME UPDATED ON EVERY STEP ..AS THEY WORKED ON MY CAR..I WILL REFER THEM TO MY FRIENDS..JOB WELL DONE..AWESOME THANK YOU
I appreciate how Ernesto Jasso kept me abreast of my Kia repairs...very courteous staff. My only recommendation would be to double check the repair work to make sure it is 100% the first time. The paint had a small run and I had to be without my car longer than expected.
Everyone was very nice and professional. I think the staff went above and beyond when it came to fixing my car.
Great job! Will advertise your company to my friends and coworkers.
The service rep was very courteous and kept me inform at all times
I appreciated the daily updates on my car's service from Court. He was very courteous and helpful.
We were treated with courtesy and respect by all at Service King. Our car looks like new and we are very pleased. Thank-you!
You kept me updated on my car and i really liked that
Vehicle Make : Volkswagen
My car looks brand new. This is the best service I've ever received. Thank you!
Love the texts to keep me in the know as to what is going on while my cat was in the shop!
The only comment I have not positive, is its to complicated to get ahold of someone, your phone answering system not user friendly.
Vehicle Make : Volkswagen
The Service King on Warden in Sherwood, Ar., is amazing!!! They made sure that I was updated on my car every day, whether by phone or text. They even finished my car before their initial expected date!
I appreciate the frequent contact with updates about my vehicle.
They updated me daily about the state my car was in. Appreciated the customer service provided by them.
Great service, Very nice, put lots of detail in everything that I asked , which is awesome.
Extra effort to get my vehicle out ahead of schedule
My Service advisor lied to me from the very beginning did not get my vehicle back for over a week past when it was supposed to be delivered . This has been most likely the worst repair experience I have ever have I will never use service king again
Very professional and prompt and delivered what they promised
Very fast and kept me informed throughout the process. My car looks great!
Very friendly and helpful. Kept me well informed on the status and progress of my vehicle. Work was done within a very timely fashion, in fact they got done a bit earlier than I expected. Overall 10/10.
I was well taken care of and satisfied with my service.
The car looks great, everyone was very nice. I love that you washed AND vacuumed it.
Thanks for the great service, as always!
I felt that I got the run around too many times about the completion date of my vehicle.
Great customer service and our car looks great.
I dropped my truck off on Wednesday to have a stolen tailgate replaced. I was initially told it would be completed layer hat afternoon or Thursday morning. On Thursday I was informed it would've ready that afternoon or Friday morning. On Friday afternoon I was informed that the tailgate had NOT EVEN ARRIVED AT THE FACILITY YET!!!! As you people obviously don't work on the weekends I was then told it would be ready first thing Monday. Come Monday (great Buffett song btw) the tailgate had arrived but your paint shop was "swamped" so it wouldn't be ready till Tuesday. On Tuesday the tailgate was installed finally but my representative forgot that it had to be sent to a local locksmith to match the lock to my key. Soooo.... What I was initially told would take less than 24 hours took an entire week. Pathetic...
Kept me updated with the repair and was fairly quick and did a great job.
Everyone was amazing! My car is as good as new. From Earnesto to the manager, they went above and beyond to see that everything was right.
Ernesto was so helpful and respectful and I really did appreciate him going the extra mile for me. And they even put air in my low tire before I left!!!
Court was great and made sure I was involved in every step of the process and informed with what was occurring with my vehicle.
Happy happy happy happy ????????????
Excellent service and friendly staff. Loved the text updates and the timely service.
Fantastic feedback through whole process and great job on the repair
Was to be ready Mar 21 and was not until Mar 22 - I had to call to receive status!
The staff take pride in their work.I appreciate the courtesy of the staff. .
The service and staff are always great! I would give them a 10. I would you them for future service and would recommend them to our friends! Thanks.
I think y'all did a really great job y'all kept me informed when a issue came up and handled everything very well
I was expecting the repair to only take a week or a bit more. It ended up taking 20 days.
None. They were straightforward and it was appreciated
Wonderful staff and great service.
Very good. Keeping me up to date was very important
The service was excellent nd they kept me updated daily.
Most wonderful group of people and serviceEVER!!!
Ernesto Jasso and the Body team at the Warden Road Sherwood, at
Location are dynamic! My Lily Rose Looks fantastic !!! as if lno vandalism
Even occurred! I am pleased with the royal treatment I received and I am
Pleased with the royal treatment my lily rose received as well. From the initial estimate to the rolling my baby out of the garage detailed and shining! It was a great journey! I also enjoyed the text showing progress on the vehicle! I am back on the road looking great and thanks SERVICE KING !
My car came back looking better than before they had it.
I thought they were very professional and competent from start to finish.
The people that work there are so nice.
Great service , repair work and communication .
Well good job. I like that they updated me on my truck & let me know of any problems I had before they started. The service & the people are wonderful????????.
Arnesto in Sherwood was very helpful and explained everything very thorough. Would highly recommend service king to others.
Very fast and courteous service. Ernesto was
very efficient and at the same time friendly.
The damage repair looks great! I was also very pleased to get a nice, clean car back-- inside & out! Ernesto helped me and did an exceptional job. Thank you Service King!
I liked how I was updated consistently via text alerts.
Repair took long than original assessment but hidden damage was the cause. I am very please with the end result. Went to auto zone and purchased a deer warning device for the grill to prevent a repeat of the accident.
Very nice job done: now my new 2015 150 Elite on Edition ford 150 4 door 4 wheel drive V8 dark cherry red truck looks as good as the day I bought it. Thank them all Richard A Secor
The best! Fast, courteous and professional guys and lady! This is a place I will definitely refer my friends and family to. My truck was cleaner after the work than when I dropped it off. All I had to do was come in and sign and they even coordinated my ride to and from the car rental. Thanks Guys Your Service Truly Rocks. By the way I have two more vehicles I'm thinking of getting repaired.
The service was super from the first step til the end result ! Great people great service!
Thank you for the quick turn around and washing and vacuuming my car. My looked brand new when I picked it up.
Excellent job, thank you.
I loved that they kept me updated on every stage of my vehicle repair. I was happy with the work they did.
Ernesto and the other young men who work there are the greatest.
Ernesto was able to get me in and he worked magic for my situation.
I will recommend this shop to every one.
Thank you so much for your customer service.
Great work, great communication, and delivered on time
Great service and very professional!
I appreciate the entire experience. Ernesto Jasso was very helpful as well as the rest of the office staff. I intend to use Service King in the future and recommend them to my friends as well.
John at the Sherwood Service King was awesome & made sure I had my car to go to Florida this weekend!!
Thought the service was fast and efficient
The car was ready well before I expected. I love that they also cleaned it.
Keep up the good work in a timely fashion as you did with my repair.
Took way too long for repairs. First time I was told it was fixed, it was not and I had to check out another rental car - about 2 hours of wasted time in 100 degree heat. Service king does get points for paying for the rental car after my 30 days of insurance was used. Though it should have been repaired before that.
The young man who helped us was very kind and courteous. Everyone should take lessons about customer service from him. He made our experience much easier to deal with since we had a hit and run. He was definitely a "King" of service.
They did an outstanding job. Kept me informed on the status, called when it was completed and it looks great.
I really liked getting the text updates. Service was great!
Service above and beyond my expectations.
Vehicle Make : Volkswagen
Good work. Like accident never happened.
Arnesto of the Sherwood Arkansas Service king was very professional and made sure all my questions were answered before moving to next. In the fifteen days the vehicle was there Arnesto kept me informed of the progress. Thank you Arnesto and Service King for the great service and repair that was done.
Very efficient and timely.
Very satisfied with service from the first phone call to the last, from the drop off to the pick up, and from the constant voice mail messages during the entire possess letting me know the status of my Sonata. Very polite receptionist and manager. Our Sonata looked amazing and clean when picked up. Worked well with USAA as well. Overall very pleased.
Like it satisfied wit the job they done. Thanks
Overall I am satisfied with the professionalism with the team. The tiny redo in the paint job was immediately taken care of and meet my standards for the final delivery.
Stress free experience plus you did a fabulous job on my car.
very professional, work on car was great and communication was great.
The work was done very well & in a timely manner. I recommend Service King for your body repairs!