I really appreciate the daily updates
The salesmen were very friendly and the job they did on my car was excellent. Looks like a new car. I will definitely use Service King if there is a next time!
The repair went very quickly and smoothly and the employees where very proffessional and inviting.
The customer service team was great, and so was the quality of work. Your team did a great job.
I'm very grateful that there were several updates, and from multiple sources, to let me know the progress of the repairs.
Service king did an outstanding job, they stayed in communication with me the whole way through and were extremely helpful
We are very happy with our repair and the service we received from service king. Our car was repaired very quickly and we received updates throughout the process. The gentleman that helped us through our process was named Deshawn at the fort Campbell branch and his customer service was amazing! He texted us almost everyday and kept us completely informed! He was very professional and very friendly. I don't think their is enough customer service like that anymore. -Mr. & Mrs. Jimenez
Dashawn did a great job and kept me informed throughout the whole car repair process. I was very happy with the information flow, the super fast repair of my car, and the good quality of work.
U. Guys. Done. A. Super. Job.
Car looked as if it was never even hit
I was kept up to date every day or every other day on what the status of my vehicle was. Even came back to seeing my interior dusted and cleansed out as well which was above what was asked. So thankful! Perfect
Excellent service and good people...can't go wrong
The employees were very respectful and professional. I would definitely use them again for any repairs I might need in the future. Excellent job. Thank you.
I loved how I always notified of each step you all were taking with my vehicle.
Amazing job and super fast. Also able to squeeze my dads car in. Thank you again
Always Friendly and cordial
Great customer. Speedy service and car was completed faster than expected. Thank you Mr Shane Bennett for your all your assistance in making this a quick an easy fix. Can't remember the receptionist name but thank you as well. All around great experience with this team.
I was 100% satisfied with the service/repairs I received on my Mazda 6. The staff/team were incredible! Everyone I came in contact with was very nice, helpful, and understanding. The whole situation could have been extremely stressful but they made it so easy to deal with and made the whole process smooth. I was kept informed of what was going on with the repairs and everything was completed in a timely manner. My car looks amazing- just like new. I would absolutely recommend Service King to everyone.
Thankful for the updates on my car it was great to know how much you guys have gotten done and what you all were waiting on and will to stay open a little bit longer so I could get my car.
Shane was great and very helpful. I felt like my car was in good hands the entire time.
I was very pleased that my truck was fixed ahead of sechedual and the repaired section looks better than it did before
I received my car back sooner than expected, they kept me up to date on everything being done to the vehicle, the people I dealt with were very friendly and polite, and the final product looked better than when I originally bought the vehicle.
Great shop full of professionals!
There were a couple of places in the paint, dirt or something that needs buffed out. Also, Not a big deal but there were several pieces of tape still stuck in several places on the vehicle.
Vehicle Make : Volkswagen
Great communication throughout the whole process... Excellent and professional service, very satisfied with it. Would recommend highly.
Very professional and efficient. They even finished ahead of schedule!
Great service. I was noticed about my repairs from start to finish. Thank you for detailing my car that was so thoughtful it really made my day!!!!
When I was first notified of my vehicle being complete in two days I was amazed. But upon through inspection I was not pleased at all! I explained what I was dissatisfied with and when I returned the second time around I was really pleased.
I hate having to come to you all, but always satisfied when I leave!
When looking through the rear view mirror the view is not clear. It has a wave look, it is difficult to see out of it. I'm about to PCS and have to figure how to get my back window fixed again.
Very fast service. The repair was done 2 days before estimated. Excellent communication!
Craig kept me updated on everything on a daily basis.
Vehicle Make : Mitsubishi
Technicians provided an appropriate level of courtesy and professionalism which was greatly appreciated. Friendly, fair service is what everyone wants when exchanging goods/services.
Great, positive, welcoming environment. Great staff. Craig was friendly and professional.
Everyone was great! Craig was great !
Vehicle Make : Volkswagen
My vehicle was completed two weeks earlier than promised, and we were pleased with the outcome!!! Thank you and hopefully we never need you again!!!
Much thanks excellent work
Always kept me updated thanks for a job well done
they need to learn how to buff a car and no leave marks also to have the money ready for pickup on a cash out cause I never got paid for my cash out on my rim
Completely satisfied with the service got updates everyday and the job was done quickly and they got me my car back sooner than expected. Great work.
I am happy with the overall service and was updated daily on the progress.
Craig was really nice and helpful. He kept me informed throughout the process of my car being repaired.
We are extremely happy to have the car back earlier than we expected. I know for sure my son is happy because mom doesn't have to drive him around anymore. Thank you for all the hard work
Not only did you guys do an outstanding job on the body work of my car but I really appreciated that I received constant text messages informing about the status of the car and then when I picked up my car you guys actually cleaned it out for me which made me really happy as I was driving off. Thank you guys!
We were extremly excited and surprised how quick your response was. It sure seems everything was done professional. T
loved the updates and having an estimated date for pickup was great.
Awesome customer service. Gave me constant updates via text which was awesome. I'll always trust service king.
Awesome job making my first car repair as fast and easy as possible!
I really appreciate the text messages twice a day letting me know the status of my car.
They did an outstanding job on my car repairs....150% satisfied
Great staff at the ft Campbell Blvd, Clarksville
I normally enjoy partnering with service king due to the excellent communication and customer care. Although it is a repair ship, the experience is always more than just business. I am grateful for the work, percision, and customer care that they display.
Best customer service, the people that took care of me where A1
Great Customer Service would recommend them to everyone. I know that's the only place I'm going. Thank you for all your help
I absolutely appreciate Craig! He was very friendly and very knowledgeable about cars. He kept in touch with me and this was the best car repair experience I ever had in my life.
No one likes to need body repairs
Excellent job. Speedy service. Good communication
Car repairs look pretty good, only recommendation I would make is to wash the vehicles before returning them. I brought my car in clean and it left dirty on the outside.
The BEST service center, experience was pleasurable and informative. Loved it!
Speedy service with a smile! Staff kept me well informed about everything that was going with my car.
my car looked beautiful it was well took care of
Everyone was extremely helpful and the service was as fast as possible.
Great communication on vehicle status. If all Service Kings are like this, then keep up the great work. Will recommend to friends in the future.
Very pleased with the work y'all did on my car.
I will refer others to get their car fix.
Thank you very much.
Very nice and professional. Very easy to do business with. Great service.
On a scale from ****-10 I would give you guys a ****. Your work was awesome
My experience with Service King was just Awesome. They were very professional, I knew actually what was going on with my car every day because I would receive several text messages. The timing wasn't too long and the end result was amazing. Thank you Service King.
My car looks great and it was done very timely. Everyone was very helpful and efficient. I had a 10 experience!
Craig was very professional and very informative. The staff that I did not meet personally, did an excellent job when repairing my vehicle. Went an extra mile by washing the vehicle before returning it, thank you.
They did a great job and worked quickly. I loved getting daily text messages about the status. Anytime that I called it was easy to reach someone and they were able to answer all of my questions.
Be more accurate with the finish date. Other than that really good service.
Very professional and very kind did a excellent job
It was an overall great experience, keeping me posted on my vehicle on different days made me realize I might get it back sooner and I did.
Awesome job and easy to work with.
Vehicle Make : Volkswagen
It worked out but the total repair to a drivable state should be most important.
Since the beginning of the process everyone was gentle, i was informed all the time of the status of my car..prompt service. And very professional way
Great service up date with text messaging. Awesome customer service and the body work.
Very professional, daily updates, and outstanding service!
My rain guard over my driver side window was scratched, crackecked, and not properly installed. I understand things happen, but just to put it back and not say anything is not okay. I took it back and they are ordering the part. I part I was not happy with is they didn't think I would even notice.
They were awesome did a great job
Service King does a great job every time. Thank you once again!
The Jeep looked great when you were done you you got it done ahead of schedule which is greatly appreciated and the text messaging updates is a really nice touch thanks and keep up the good work
I have came to service king in the past for my collision claims and I have to say they are an A++ in my book
Vehicle Make : Volkswagen
You guys did a great job. Thanks for everything!
keep up the good work. I was very happy with the job on my car.
but I don't like the long time it took. first 3 days ,than five days ,than after 19 days finally receivet my car back. I did not like this ,I had to pay $66.00 extra to Enterprice for the car rental. Christl M
Meats deadlines. Quality work.
4th service was fast and professional. Great customer service from the team and I greatly appreciate the business.
Very good job from all that worked on my car..thanks very much
The enthusiasm, courtesy & knowledge shown by Craig & the repair shop went beyond my expectations of a "Car Body Repair Shop". I was kept abreast via Cell Phone Messaging almost daily. The job was completed within days of dropping my car off.. Not to mention was Craig's gracious offer for a ride home...(which I did not have one)...I would recommend Service King to my friends & acquaintances for minor or major car body repair work.
SFC (Ret) Mendez
It's awesome that you got the work done in a timely manner. Also I appreciated the texts and even the car wash!
Kept well informed the entire time my vehicle was being repaired
I appreciate the consistent updates and timely service.
My vehicle looks like it was never damaged. Plus, my vehicle was completed in a timely manner.
Great customer service. Quick service.
Didnt not reinstall my spare tire correctly, my trunk liner is not flush like it was.
Everyone was very nice and professional and gave me the best care!!! I will tell everybody too go there for whatever they need
Relay to your team that the job was appreciated, we are satisfied with the timeliness and efficiency. You r staff kept us well informed and was very cooperative and engaging. Great job Service King!!!!!
Saw some issues with their work, hopefully they will fix it for me
The staff was courteous and got my truck done in a timely manner. The text update is a great communication tool. Thank you!
Excellent customer service. ..great team...really appreciated the updates given on the car daily
It was fast and they let me know everything that was going on with my car. I loved the service .
Fast service and my truck looks amazing! It looks brand new like it had never been damaged.
Best place to bring your car I would refer anybody my car was in excllent and even vacuumed out the staff were very nice and helpful I want to thank everyone.
Amazing job, made my car look brand new and the staff are warm and friendly.
Thank you so much for fixing my car, back to new-like, and getting it back to me **** week earlier than the estimated completion date. You guys rock!
You guys are great! She looks brand new! Thank you!
Vehicle Make : Volkswagen
The service was super fast and the job well done. I really appreciate the constant updates via text message that regarded my car. If for some reason I ever need my car repaired again, I will definitely be going back to Service King. Thank you!
Everyone was friendly and service was done in a timely manner. Thank you for a great experience.
Vehicle Make : Volkswagen
I was very happy with the work done on my bug. Thanks for keeping in touch with me on the progress of the service. Everyone there is amazing!
You guys were really great an kept communication well.
Good Service and they updated their status all the time the car looks like new, also I appreciated the free car wash they provided Thank You!
They do an excellent job at keeping you updated on your repair process.
Absolutely love the text updates. Fabulous customer service. Thank you
Car looked great, the inside was even spotless, very impressed with the work, thanks everyone!!!
Craig was great to work with. He made the process as painless as possible and was upfront with how long it would take. I would recommend your services to anyone.
They did an awesome job in a very timely matter and we're very courteous...
Great job. Thank you for outstanding job and keeping me with status of work throughout the process.
Everyone was professional and friendly. The process was fast and efficient. I was taken to get my other car and treated very well. They kept me informed on the progress at every step. I would rate them number **** in all areas. The repairs were well done, and quickly completed. Thank You
Jag, looks excellent. They did a wonderful job.
The car is well put back together, took a few days longer than I expected but sometimes in order for a task to be accomplished thoroughly you need some extra time! Thanks for all your hard work!
Wonderful customer service! Very courteous and professional. Repairs completed in a timely manner and my Jeep looks as good as new! Very pleased. Thank you!
Thank you for putting my wife's car back together, just as it was before the accident. You did a great job. Thank you
Service King was great! I would highly recommend them to everyone. They worked so effeciently and answered any questions we had. They also made sure to update us and let us know every step of the way as they worked on our car. Great job! Our car has been working just like it was before the accident.
I'm so Happy ....good job
I had to rent a rental car. Because the parts department couldn't get it together I ended up paying two more days on the car.
Craig was EXTREMELY helpful through the entire process. He went ABOVE AND BEYOND everything he needed to do and made a horrible experience of my truck being hit a very pleasant one. I will recommend the fort campbell service king and Craig to friends!
Good job they kept me inform about every they were doing to my car thanks
I am very pleased with the service and all staff was great!
Craig was extremely easy to work with. Kept us updated on everything that was happening with my vehicle. Fast but quality service and very friendly staff. Would definitely recommend this location to anyone.
Vehicle Make : Mitsubishi
Such a friendly staff that answered amy questions we had. Great communication the whole time our car was there. Such fast and great service, our car was ready before the estimated time so that was great!
Service was great, quick, and very helpful!
I'm excited about the professionalism. Your outfit is awesome. My car looks exactly as it was before the mess.
Thank you. My Tahoe was 100% clean when I picked it up and was as good as new.
This was thorough repair of my Avalon thanks again
Vehicle Make : Mitsubishi
I appreciated the text updates.
Craig is very professional keep me posted daily on the status of my car being repaired.
The text updates were really convenient! Great customer service from when I first showed the workers the damaged areas of my car, all throughout the repairs, and when I went to pick up the vehicle!
Thank you for doing a great job.
I am so pleased. All the staff is exceptionally professional and kind. My car was done in a timely manner and I got help putting my two year olds car seat in! They all went above and beyond! Not to mention my car looks great! Thank you everyone at service king for making a stressful time not stressful at all!
The staff was very friendly and the repairers expedited my repairs and I got my vehicle back sooner than estimated which I was very appreciative of.
Vehicle Make : Mitsubishi
Great customer service! I was given an update everyday about my vehicle and my car was done way before the initial estimated date. I explained to them that my car needed to be shipped out as soon as possible and they did everything they could to make sure it met my dead line of when the car had to be shipped. My car runs like new ! Thank you !
Was fast and they kept my updated the entire time!!
I just love the employees at the Ft. Campbell location. They are fast, courteous, professional, and the do quality work.
The rep who worked my claim was very friendly and professional. Because of him I would recommend the shop to my friends.
They made the initial assessment simple, great communication throughout the process and finished prior to the date they originally stated. My car looked great upon completion.
Vehicle Make : Mini Cooper
I had a great experience from drop-off to pick-up, and the car looks as good as new. Thanks to Craig and the rest of the staff at Service King!
Very professional. First time using King Service's services and it was beyond my expectations.
A worker left the drivers door completely dirty with some type of white dust. It was very hard to clean.
Outstanding Job, car great!
They did a great job on the repairs, and the staff were very professional.
Completely awesome! Set up the rental to pick me up, washed my car even. Best of all they texted me!
continue to do a great job I will always come back if needed
Customer service was excellent.
Very professional and very fast repair, was treated with care and got updates every day. Very good work would recommend to anyone.
Great service in a timely manner! Very happy with the work
Fast, professional service!
The work to fix the damage was great. The truck looked awesome when I picked it up and I appreciate it. They cleaned the inside also which was more than expected, just please next time put the stuff back in the can lol. Thanks
I love how fast and complete you all are with your service not to mention all the updates to keep me informed daily about my car! Thank you all so much for a job well done... Ill refer everyone to service king for body work!!!
The staff was friendly and accomadating at all times. I enjoyed the updates. If I have to have work done again I will be coming back to Service King.
I brought in my car for repairs and we went through the walk around to mark everything that was to be claimed for repairs. The guy marked everything but when he wrote it up he did not put the front bumper on it an I USAA now want me to file a new claim to cover the damages. My car is not fully repaired but what else can I do..... Nothing now!!!
I had a small dent in my bumper and the service rep stated that repairs could not be done. I went through the the insurance company for a bumper replacement and without being notified the bumper was repaired instead of being replaced. Also the tech got what seems to be paint on the inside of my truck, drivers door and steering wheel. I went back to the location once i noticed it but they were closed.
Service King made my automobile look better than before. I was updated on the progress of my car daily and was notified the day prior for pick up. They handled my rental car so that I could just drive away.
I have an unusual noise coming from under my car now. I will be taking my car back to find out what the sound is.
I had the best experience with Service King. The daily updates were the best. The updates made me more comfortable with the wait for my vehicle. A all the way!